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Reviews of Best Western Palo Duro Canyon Inn & Suites

2.5 out of 5
Best Western Palo Duro Canyon Inn & Suites
2801 4th Avenue, Canyon, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews" "
Rating 8 - Good. 298 out of 1000 reviews" "
Rating 6 - Okay. 111 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities
Very nice staff!!! Great location for visiting nearby fabulous canyon.
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very well managed.
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
I had a room that was separate from main hotel. At first a tad intimated - security-wise…..not knowing anything about Canyon TX. But it was great!
Stayed 2 nights in Apr 2024

6/10 Okay

Quaren

Travelled with family
Liked: Staff & service
Pricey for spring break or holidays but convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

Merced

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked in to check in and was attended with a smile and a welcome. Check in was quick and easy ( Ialready had a paid reservation) First thing I noticed when I pulled into the property was how clean it was. When i walked in it was also properly clean and smelled nice. We were also greated with a welcome bag that contained two snacks and two water, very unexpected, but if anit customer service i didnt know what to tell ya. Also asked how are day was and we talk briefly about our day and come to find out he also has been to Palo Duro Canyon. All this while checking in. Five stars from me. Keep up the good work.
Stayed 1 night in Mar 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Had a good stay.
Stayed 1 night in Feb 2024

4/10 Poor

Stephen

Stayed 1 night in Mar 2024

10/10 Excellent

diane

Travelled with family, Business traveller
Liked: Amenities
The people up front are so welcoming and friendly!
Stayed 1 night in Mar 2024

8/10 Good

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 1 night in Mar 2024

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was quick and easy
Stayed 1 night in Feb 2024

10/10 Excellent

DALE E

Stayed 1 night in Feb 2024

10/10 Excellent

Sheila

Stayed 1 night in Feb 2024

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Internet was intermittent, down more than up
Stayed 1 night in Feb 2024

10/10 Excellent

ANETA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

John, Martinsville

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

10/10 Excellent

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Booked at Best Western due to the fact it was very close to Palo Duro canyon. Room was nice , manager was helpful. Overall, would recommend anyone wanting to stay .
Stayed 1 night in Dec 2023

8/10 Good

Don

Liked: Cleanliness, staff & service, room comfort
Overall Good!
Overall good. Property has some wear and tear. First floor room was quiet and clean. Bed was very comfortable. Potty seat would not stay up when raised! Breakfast was good but not great.
Stayed 1 night in Dec 2023

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to rest!
We had been traveling in treacherous conditions and finally checked in at 2:00 AM. The night desk clerk was very friendly and helpful and made us feel very welcome. Our suite was very clean and the beds also very confortable. We had plenty of towels and the heater unit was quiet and worked well. This was a great place to rest our road weary bones.
Stayed 1 night in Dec 2023

8/10 Good

Sandra

I find the rooms facing the street a bit noisy & will ask for a room across the hall next time.
Stayed 1 night in Dec 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Dennis

Travelled with family, Travelled with pets
Liked: Staff & service
Two ceiling fans, one with pull chain switch that worked - the other ran continuously with pull chain that would not work & no control wall switch to kill power. Fan ran 24hr/ day.
Stayed 1 night in Nov 2023

4/10 Poor

Emily

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They keycards barely worked the elevator was odd and slow. The vending machines were terrible. The manager was very nice basically it’s only redeeming quality. Would not recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Antonio N Maricella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place worth the stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Karina

Stayed 2 nights in Nov 2023

6/10 Okay

Sanika, Fort Collins

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The stay was good. The hotel location is convenient to the Palo Duro canyon state park and caprock canyon state park. The housekeeping staff was weird to knock at 9 am on check out day to come clean, then again at 10:30 am , 10:45 am and 10:54 am to remind us to check out. We told them each time “not yet” thank you. We have never had this experience at any other best western.
Stayed 4 nights in Nov 2023

8/10 Good

Norman James

Stayed 1 night in Nov 2023

10/10 Excellent

Zia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were exceptionally helpful and welcoming.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lance

Stayed 1 night in Nov 2023

8/10 Good

Glenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay was good
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Good

8/10 Good

Jocelyn

Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was awesome- friendly and helpful!
Stayed 1 night in Nov 2023

6/10 Okay

mike

Liked: Cleanliness, staff & service, amenities
coffee pot did not work needed instructions to work TV
Stayed 1 night in Oct 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, nicely decorated . Staff was friendly and helpful
Stayed 1 night in Oct 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Trip
Happy experience overall. Very pleased with this hotel and accomodations
Stayed 1 night in Oct 2023

10/10 Excellent

Corry

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Night Stay!
Absolutely amazing. Staff was wonderful, polite and very helpful. Breakfast was absolutely delicious!
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Staff & service
Needs attention
The suite had 2 tvs, one did not work. Ceiling fan above beds chain was broken so it couldnt be turned off. Door would not open, had to have the front desk come to open.The metal plate in door jam had screws sticking out making it VERY difficult to open.Elevator floor was dirty The evening desk was very helpful.
Stayed 1 night in Oct 2023

8/10 Good

Veronica

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was nice and quiet place to get it on, fire alarm did go off while we were there though which killed the mood for a second. But of course we got right back to business!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet rooms, would recommend
Stayed 1 night in Oct 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous breakfast offered.
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Carol

Stayed 1 night in Oct 2023

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel they serve the full breakfast and it was delicious very clean property!
Stayed 1 night in Sep 2023

10/10 Excellent

Fortino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good stay, cheers.
Stayed 2 nights in Sep 2023