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Bay Haven Collection

4.5 star property

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Located close to Hout Bay Beach, Bay Haven Collection provides a free breakfast buffet, a free daily manager's reception and a terrace. For some rest and relaxation, visit the hot tub, and indulge in a body scrub, aromatherapy or a hot stone massage. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included

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Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Late check-in fee: ZAR 250 for check-in between 5:00 PM and 7:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of ZAR 350, per pet, per day, plus a one-off cleaning fee of ZAR 1000 and a deposit of ZAR 2000 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for ZAR 250 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: ZAR 3000 per stay
  • Service fee: ZAR 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: ZAR 2000 per week
  • Pet fee: ZAR 350 per pet, per day plus a one-off ZAR 1000 cleaning fee
  • Service animals are exempt from fees
  • Late check-in fee: ZAR 250 for check-in between 5:00 PM and 7:00 AM
  • Cleaning/housekeeping/linen fee: ZAR 350 per stay
  • Crib (infant bed) fee: ZAR 250 per day
  • Hosted evening meal: ZAR 250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Bay Haven Collection have a pool?

Yes, this property has 5 outdoor pools. Pool access is from 7:00 AM to 9:00 PM.

Is Bay Haven Collection pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of ZAR 2000 per week and a fee of ZAR 350 per pet, per day. A cleaning fee of ZAR 1000 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Bay Haven Collection?

Self-parking is free at this property.

What time is check-in at Bay Haven Collection?

Check-in begins at 2:00 PM. Late check-in is available from 5:00 PM to 7:00 AM for a fee of ZAR 250.

What time is check-out at Bay Haven Collection?

Checkout is at 10:00 AM.

Where is Bay Haven Collection located?

Located in Hout Bay, this luxury hotel is 3 mi (4.8 km) from Hout Bay Beach, and within 9 mi (15 km) of Chapmans Peak and Kirstenbosch National Botanical Gardens. Camps Bay Beach and University of Cape Town are also within 12 mi (20 km).

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

10/10 Excellent

MARCELL

Liked: Cleanliness, amenities, property conditions & facilities
dbsbhe
Stayed 1 night in Oct 2025