Carcassonne Hotel with Pool

"This a charming boutique hotel right in front of the main gate of the citadel. We really enjoyed our stay and we can only praise the staff and the quality of the hotel. Our only slight disappointment was the layout of the room and what we have seen it seems that they all share the same flaws. While the quality, cleanliness and space was there, we found the room crowded and badly designed. For example there is only one small table that is overloaded with a coffeemaker, a lamp and a pile of documents about everything and anything. That the easy one to fix. The bathroom is weirdly designed, same feeling it seems the architect wanted to put all possible things in a too small area for that. You have a shower, a bath, a toilet and a double sink in a space of 2.5 by 3 meters. It doesn’t really fit, leading with a tiny shower and the toilet right in front of it and no space to circulate between the sinks and the bath."

"A great find and fantastic value for money. Dont be put off by 3* rating as staff couldn't be more helpful, location is prime for the Citie."

"Room was clean, breakfast was great (apart from the pod coffee machine not working very well), late check out at 12.00 was really helpful and staff were really friendly at the reception desk and at breakfast. The pool wasn’t open which was a shame as it was 26 degrees whilst we were there. I would definitely stay there again as it was so close to the medieval city. "

"Beautiful location and hotel. Absolutely worth staying there. Room 306"

"Great location at very reasonable price. Friendly staff. "

"If you are afraid of the dark, this is the place for you, because the curtains are too short to block the bright lights outside. Are you the curious type? You’ll be happy to know that, due to poor sound insulation, you can hear everything going on in the rooms around you, the hall, the lobby and the nearby roadway. Seriously, after an excellent experience at the Campanile Limoges this was a let down. We booked here specifically because they were supposed to have a restaurant but we received notice the night before that it was closed for two weeks. The breakfast buffet was very basic and was frequently out of the few items it had. The pool and the patio look nice, but we would not stay here again."

"The hotel is a lovely setting and the main hotel appears to be excellent, resident cat that was the highlight of the stay and lovely dog, grounds are beautiful and lovely coffee. I would stay again with amendments; A few things holding the hotel back- rooms in a building a room over, clearly from hotels success but need work. No kettle/coffee or cups, but instead singular can of fancy water which was not replenished. Spa was a surcharge in 30 min blocks and not advertised as such and pool was closed but not advertised. It's not suitable for elder guests, as no lift and one elderly person in our ground fell down the stairs which are dark and not easy to see. "

"funny smell in the room but the rest was ok."