「Extremely pleasant and attentive team. Very helpful upon our arrival by delayed trains and monitoring to assist us with check-in. Excellent views and away from crowds, but still accessible.」
「Very charming and spotless room. The only issue was to be informed the swimming pool was closed. This should be informed during the reservation. In the beginning of the Autumn - 1st October was very hot in Menaggio ( 24oC ). After an argument with the reception they accept for me to use the swimming pool. A lot of rules regarding the restaurant area and guest areas. The approach was quite rude and confuse in my opinion.」
「Very disappointing stay considering paying up to Euro 1500/ ++ per night
F&B
- 2 out of 3 restaurants are booked for event and not available to guest
- Food quality is subpar (from breakfast to dinner)
Spa
- Spa is fully booked for the entire weekend (no slots reserved for in house guests), we asked during booking whether spa needs to be book ahead and was assured availability upon arrival
- Heated pool temperature is lukewarm at most
Room
- Sound proof in bedroom is very poor, you can...
「Room is new clean big . Environment is beautiful facing the lake can hear the bird sings . Free carpark . Just the older waitress in the restaurant is not very nice , I ask her give me some hot water for my bottle , she just open the tap water for me .」