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"Spotless room with lots of space, very comfy bed. All staff from the reception to the breakfast hosts were wonderful and welcoming."

"The service for our stay was impeccable. We were thrilled to find balloons and cakes in our room after mentioning the reasons for our stay and can’t thank the staff enough. The hotel smelt divine and we really enjoyed our time here. "

"Staff were excellent from arrival , in the evening and at breakfast"

"Room and bathroom were excellent Staff were extremely helpful and courteous "

"Clean room helpful staff"

"Bathroom door needs attention very noisy when closing. Room exceptionally hot, air conditioning not working correctly "

"Staff were wonderful and friendly, room was clean, quiet and comfortable and the pool/gym was great."

"Very comfortable, good service and lovely surroundings "

"Large panoramic room on the 12th floor with great views of Cardiff in 2 directions. Our friends booked a suite for only £30 more and it was about double the size, on the 15th floor, that’s what we’re booking next time! Clean room and complementary water and chocolate on arrival, plus a useful fridge, without all the unnecessary mini-bar contents. Disappointed that the swimming pool and hot tub was closed for maintenance."