Exterior

Reviews of Ibis Budget Newport

3 out of 5
Ibis Budget Newport
164 Malpas Road, Newport, Wales

Reviews

7.8

Good

Rating 10 - Excellent. 290 out of 937 reviews" "
Rating 8 - Good. 359 out of 937 reviews" "
Rating 6 - Okay. 165 out of 937 reviews" "
Rating 4 - Poor. 70 out of 937 reviews" "
Rating 2 - Terrible. 53 out of 937 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 3 nights in Apr 2024
Response from Noemi Alvarez, Ibis Budget Newport on 5 May 2024
Dear Sarah,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Regards,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Juan Antonio

Stayed 3 nights in Mar 2024
Response from Noemi Alvarez, Ibis Budget Newport on 5 May 2024
Dear Juan Antonio,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building itself is clean and tidy, the area outside of the property could do with tidying up.
Stayed 1 night in Mar 2024
Response from Noemi Alvarez, Ibis Budget Newport on 1 Apr 2024
Dear Paul,Thank you for your review.We are delighted to hear that you found our hotel clean. Your compliments about the room cleanliness and the condition of the hotel are greatly appreciated and I will be sure to share your kind words with our team.While the area outside our property is beyond our direct control, we always strive to maintain a presentable environment and your comments have been noted for attention.It would be a pleasure to welcome you back on a future occasion.Best regards,Noemi Alvarez, Ibis Budget Newport

4/10 Poor

Ansh

Stayed 1 night in Mar 2024
Response from Noemi Alvarez, Ibis Budget Newport on 10 Apr 2024
Dear Guest,Thank you for taking the time to provide this feedback.We are sorry to read that your stay did not meet your expectations. Best regards,Noemi Alvarez, Ibis Budget Newport

6/10 Okay

Athulya surendran

Liked: Staff & service
Disliked: Cleanliness
Very limited transportation
Stayed 1 night in Feb 2024
Response from Noemi Alvarez, Ibis Budget Newport on 2 Mar 2024
Dear Athulya,We would like to thank you for this review about your experience in our hotel.We are pleased to hear that you found our service to meet your expectations, as we strive to provide friendly assistance to all our guests. However, we acknowledge your concerns regarding transportation options. While we do have a bus stop within a 3-minute walk and are a brief drive from the city centre, we understand that this may not suit everyone's needs. We hope to welcome you back soon.Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Tamsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant members of stafff
Stayed 1 night in Feb 2024
Response from Noemi Alvarez, Ibis Budget Newport on 4 Feb 2024
Dear Tamsin,Thank you for sharing the review of your stay with us.We are thrilled to hear that you found our team members to be brilliant and appreciated the cleanliness of your room. It's rewarding to know that you were satisfied with the overall condition of our hotel and the amenities provided. Our team strives to offer exceptional service, and your acknowledgment validates our efforts.It would be a pleasure to welcome you back.Best wishes,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was 👍
Stayed 1 night in Jan 2024
Response from Noemi Alvarez, Ibis Budget Newport on 27 Jan 2024
Dear Sam,Our sincerest thanks for this positive review of your stay at our hotel.We are delighted that everything met your expectations during your stay with us and that you appreciated our standards. We look forward to welcoming you back again in the future.Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Ria

Business traveller
The staff have to be the best of the best. From checking in to checking out and everything in between. The staff were friendly professional and willing to go extra mile. Nothing is too much trouble and bonus is this IBIS unlike other budget IBIS has a kettle in the room. It’s the small touches that make the difference.
Stayed 2 nights in Jan 2024
Response from Noemi Alvarez, Ibis Budget Newport on 22 Jan 2024
Dear Ria, Thank you so much for these kind comments about your stay.We are thrilled to hear that our team made such a positive impact on your stay. It's also wonderful to hear that the kettle added a touch of comfort to your visit, as we always strive to offer those little conveniences that can enhance our guests' experiences.We look forward to welcoming you back.Best regards,Noemi Alvarez, Ibis Budget Newport

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Budget with nice staff
It is a budget hotel, so that would obviously be limiting a few things. The heating was broken, but they very kindly gave me a heater. It could’ve been a bit cleaner, a bit fresher, but it was comfortable warm and quiet and now my three main basic requirements. The software, particularly friendly and helpful.
Stayed 1 night in Jan 2024
Response from Noemi Alvarez, Ibis Budget Newport on 19 Jan 2024
Dear Guest,Thank you for taking the time to give your opinion about your stay.We are delighted to hear that our team's friendliness stood out during your stay, and we pride ourselves on providing warm hospitality to all our guests. We also appreciate your positive remarks about the comfort and quietness of our rooms, ensuring a restful night's sleep is a priority for us. Regarding the heating issue you encountered, we're glad that our team was able to promptly provide a heater to keep you comfortable. While we aim for the highest standards of cleanliness, we're taking your feedback into consideration as we continuously strive to improve our guest experience. Our team looks forward to welcoming you back in the future.Best wishes,Noemi Alvarez, Ibis Budget Newport

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid!!
Located right next to motorway. Not enough parking on site. Very basic, rundown and unclean. The room smelled of drains and the bedding smelled of smoke. The layout of the small rooms is terrible.
Stayed 1 night in Jan 2024
Response from Noemi Alvarez, Ibis Budget Newport on 14 Jan 2024
Dear Matthew,Thank you for taking the time to review your stay. We have noted your concerns regarding the room condition and apologize for any discomfort experienced. Your comments have been noted and will be reviewed by our housekeeping team. Please be advised that our team are 24 hours available to help with any issue it may arise during your stay. Our location close to the M4 is generally appreciated for its convenience, though we understand that some guests may be sensitive to the proximity of the motorway. We are proud to offer free parking and please do not hesitate to ask our reception team for information if you find that the spaces closer to the hotel are occupied already. Best regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Assume stay
The staff are lovely well manners and always try to make youre stay more enjoyable the room,s are clean and well kept the atmosphere there was total zen/peaceful also tryed there pizza,s wow 100% better than any takeaway pizzas ive had 😛 apart from that we had a lovely week down there thankyou to all the staff i met and had the pleasure of ralking to. ✌️😇👍 hope to see you in the furure x
Stayed 2 nights in Dec 2023
Response from Noemi Alvarez, Ibis Budget Newport on 13 Jan 2024
Dear Marcus,Please accept our sincere thanks for this kind feedback.We're thrilled to hear that our staff made a positive impact on your stay and that the cleanliness of our rooms met your expectations. It's wonderful to know that the peaceful atmosphere contributed to your enjoyment. We appreciate your compliments on our pizza.We all hope to welcome you back in the future.Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid
Loved it lovely staff thay make youre stay here all that more special.
Stayed 1 night in Jan 2024
Response from Noemi Alvarez, Ibis Budget Newport on 13 Jan 2024
Dear Marcus,Thank you for this review.We are thrilled to hear that you found our team extremely friendly and accommodating. Our team works hard to ensure that every guest has a comfortable and enjoyable stay.We look forward to seeing you again on future occasions.Best wishes,Noemi Alvarez, Ibis Budget Newport

6/10 Okay

Gill

Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from Noemi Alvarez, Ibis Budget Newport on 12 Jan 2024
Dear Gill, Thank you very much for your feedback.We are sorry your stay was not as enjoyable as we would have liked. Our team are on hand to deal with any concerns or issues you may have during your stay. Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a budget hotel it contained everything we needed for one night. The only negative was the toilet was very low with no handle on the wall to pull myself up. As I am disabled I found this a bit tricky. The staff were all lovely, very friendly and capable
Stayed 1 night in Dec 2023
Response from Noemi Alvarez, Ibis Budget Newport on 26 Dec 2023
Dear Stephen,Thank you for reviewing your stay.We are delighted to hear that our staff made a positive impression with their friendliness. Our team strives to provide a welcoming and efficient service to all our guests. We are sorry for the issue you encounter regarding the toilet. We have a limited number of accessible rooms in our hotel if you are planning to stay in the future please contact us directly and we will try to allocate you in one of them. We look forward to welcoming you back.Best regards,Noemi Alvarez, Ibis Budget Newport

4/10 Poor

Mokhtar

Disliked: Room comfort
Stayed 1 night in Dec 2023
Response from Noemi Alvarez, Ibis Budget Newport on 20 Dec 2023
Dear Mokhtar,Thank you for taking the time to share your review.We are sorry your stay was not as enjoyable as we would have liked. Our team are on hand to deal with any concerns or issues you may have and regret you did not reach out to us during your stay.Best regards,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed
Stayed 1 night in Dec 2023
Response from Noemi Alvarez, Ibis Budget Newport on 26 Dec 2023
Dear Richard,Thank you for such a positive review.We are glad you had an enjoyable stay.We hope to welcome you back in the future. Best wishes,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Aslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Noemi Alvarez, Ibis Budget Newport on 15 Dec 2023
Dear Guest,Thank you for taking the time to review your visit.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all hope that we'll be able to welcome you back.Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend i
Amazing staff, helped me after my own blunder, dont expect the ritz but great value for money
Stayed 3 nights in Dec 2023
Response from Noemi Alvarez, Ibis Budget Newport on 7 Dec 2023
Dear Daniel,Thank you so much for your positive feedback following your stay.It's really rewarding to receive your positive feedback about our team members and the effort they made to ensure that this visit was memorable.We look forward to welcoming you back in the future. Kind regards,Noemi Alvarez, Ibis Budget Newport

2/10 Terrible

Sean

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
-3 at the Ibis with no heating!
Ibis, Newport, end of November 2023, the coldest night of the year (-3) and no heating in many rooms of the hotel. Was given a small electric fan heater which didn't heat the room and was too noisy to have on when trying to sleep. Apparently the heating has been faulty for some time. And oh, the guy it girl who filled the landing of the second floor with the strongest cannabis smell, nice one. I'd find out if the heating is working before you venture to this hotel. Staff not bothered; "It's owned by a French company, nothing ever gets done."
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal stay at a good price
Stayed for one night, everything went fine. Hotel was clean and tidy, staf were very friendly. Room was ideal, modern and fresh looking. Plenty of free parking. Area round the hotel is not the best, lots of rubbish about and streets not the cleanest.
Stayed 1 night in Nov 2023
Response from Noemi Alvarez, Ibis Budget Newport on 23 Nov 2023
Dear Andrew, Thank you for taking the time to review your stay with us.We are delighted to hear that our team's hospitality contributed to a pleasant stay and that our location served you well. We also appreciate your comments on the room's design and overall tidiness. We understand your concerns regarding the surrounding area and we strive to maintain the highest standards of cleanliness within our premises. Rest assured, we will continue to work with local authorities to address the cleanliness of the nearby streets to enhance the overall experience for our guests.We hope to welcome you back for another visit. All the best,Noemi Alvarez, Ibis Budget Newport

8/10 Good

kelly

Travelled with group
It was a lovely stay but the dust in the room was awful all over the floor
Stayed 1 night in Nov 2023
Response from Noemi Alvarez, Ibis Budget Newport on 20 Nov 2023
Dear Kelly, Thank you for taking the time to share your review.We are happy to hear that you enjoyed your stay. We appreciate your kind words about the pleasant atmosphere we strive to provide for our guests. We have addressed the issue regarding the dust in your room with our housekeeping team to ensure that our rooms meet the level of cleanliness we take pride in maintaining.We hope to welcome you back. Best wishes,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Lydia

Stayed 3 nights in Nov 2023
Response from Noemi Alvarez, Ibis Budget Newport on 17 Nov 2023
Dear Lydia, Thank you for sharing the review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back. Kind regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but very clean. Friendly staff on arrival. Comfortable beds. Only gripe was there is only one pillow and no sockets near the mirror especially when using a hairdryer. Other than that we enjoyed our weekend.
Response from Noemi Alvarez, Ibis Budget Newport on 15 Nov 2023
Dear Jeremy, Thank you very much for your feedback.We are delighted to hear that our team's warm welcome contributed to a pleasant start to your stay and that you found comfort in our beds. Cleanliness is a top priority for us, and it is rewarding to know that this was reflected during your visit. Regarding the pillow provision, we understand that having just one pillow per person may not suit everyone's preference. For future stays, please note that additional pillows are available upon request at the reception. We also acknowledge your comment about the lack of sockets near the mirror and we will take it into considerations for future improvements. We hope to welcome you back. Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Shehan Bhanuka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023
Response from Noemi Alvarez, Ibis Budget Newport on 22 Oct 2023
Dear Shehan, Please accept our sincere thanks for this kind review.We are pleased that we were able to meet your expectations and you had a nice stay with us. We look forward to welcoming you back again. Best Regards,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Noemi Alvarez, Ibis Budget Newport on 21 Oct 2023
Dear Tony, thank you for this positive review of your stay with us.It means a lot to know that you appreciated our standards and comfortable rooms. It would be a pleasure to welcome you again in the future. Best regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Samantha

Stayed 2 nights in Oct 2023
Response from Noemi Alvarez, Ibis Budget Newport on 6 Nov 2023
Dear Samantha, Thank you for such a positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We all look forward to welcoming you back in the future. Kind regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Ramiz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Noemi Alvarez, Ibis Budget Newport on 21 Oct 2023
Dear Ramiz, Thank you for such a positive review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you on your next visit. Kind regards,Noemi Alvarez, Ibis Budget Newport

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Very budget
Smelt of smoke on arrival you could smell it in the hotel. Wasnt very nice. The room was very basic the separate toilet and shower was very odd and to have the sink in the bedroom was different. No proper bedside tables either.
Stayed 1 night in Oct 2023
Response from Noemi Alvarez, Ibis Budget Newport on 21 Oct 2023
Dear Guest, Thank you for taking the time to give your opinion about your stay.We appreciate that you chose to stay with us. However, we apologize for the smell of smoke you experienced upon arrival. We will address this issue to prevent it from happening in the future. We understand that the design of our rooms, including the separate toilet and shower, may not be to everyone's taste. We look forward to welcoming you back in the future. Best regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Anthony

Stayed 1 night in Oct 2023
Response from Noemi Alvarez, Ibis Budget Newport on 21 Oct 2023
Dear Anthony, Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Quiet. Toilet room a bit small and toilet was really low to the floor which is no good for people with back or hip problems. Could have had 2 pillows instead of 1 each.
Stayed 2 nights in Oct 2023
Response from Noemi Alvarez, Ibis Budget Newport on 5 Oct 2023
Dear Richard, Thank you for taking the time to share your opinion with us regarding your stay.We are pleased to hear that you found our hotel quiet and appreciated the cleanliness of your room. We understand your concerns regarding the toilet height and the number of pillows provided. In the future, please feel free to request additional pillows at the reception, as we are more than happy to accommodate such requests.We all hope to welcome you back in the future. Best wishes,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Simon

Stayed 1 night in Oct 2023
Response from Noemi Alvarez, Ibis Budget Newport on 5 Oct 2023
Dear Simon, Thank you for such a positive review.We are pleased that we were able to meet your expectations.We hope to have the occasion to welcome you back. Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Asher-Kate

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average Ibis hotel, felt safe as a solo female
Stayed 1 night in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 2 Oct 2023
Dear Asher-Kate, Thank you very much for this kind review.We are delighted to hear that you felt safe as a solo female traveller and appreciated the cleanliness. Our team takes pride in providing a welcoming and comfortable environment for all our guests. We look forward to seeing you again soon. Best regards,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Bharatkumar Gordhandas

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Around the hotel is very dirty
Stayed 2 nights in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 2 Oct 2023
Dear Bharatkumar, We would like to thank you for reviewing your experience.We are glad to hear that you had a pleasant stay with us. However, we are sorry to hear that you were not completely satisfied with the cleanliness of the surrounding area and the room amenities. We appreciate your feedback and will take it into consideration.We hope that you will return on a future occasion. Best regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Inis property
Stayed 4 nights in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 23 Sept 2023
Dear Jeffrey, Thank you very much for this kind review.We are delighted to hear that you had a nice stay with us and our hotel met all your expectations. We look forward to a return visit from you in the future. Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 23 Sept 2023
Dear Agnes, Thank you for sharing your review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay and appreciated the quality of our services.We look forward to the pleasure of welcoming you back. Kind Regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Noemi Alvarez, Ibis Budget Newport on 15 Sept 2023
Dear Ellie, Thank you for sharing this review.We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay.It would be a pleasure to welcome you back. Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 15 Sept 2023
Dear Sarah, Thank you for taking the time to let us know your opinion of your stay.We are pleased that we were able to meet your expectations.We hope to see you again soon, Kind regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 12 Sept 2023
Dear Mark, Thank you for such a positive review of your stay.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again in the future. Kind regards,Noemi Alvarez, Ibis Budget Newport

6/10 Okay

Daphne

Travelled with family
Liked: Cleanliness, staff & service
It was ok, just wish the bathroom size were bigger.
Stayed 1 night in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 12 Sept 2023
Dear Daphne, We appreciate your feedback.We are happy to read that your stay was ok in average. However, we understand that the bathroom size did not meet your expectations. We appreciate your feedback and will take it into consideration for any future improvements.We hope that you will return on a future occasion. Kind regards,Noemi Alvarez, Ibis Budget Newport

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 9 Sept 2023
Dear David, Thank you very much for this review.We are pleased that we were able to meet your expectations. We look forward to welcoming you back in the future. Kind regards,Noemi Alvarez, Ibis Budget Newport

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice polite staff
Stayed 2 nights in Sep 2023
Response from Noemi Alvarez, Ibis Budget Newport on 9 Sept 2023
Dear George, Thank you very much for this kind review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service possible. We look forward to welcoming you back. Best wishes,Noemi Alvarez, Ibis Budget Newport

2/10 Terrible

Evette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Sergejs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable and excellent breakfast
Stayed 1 night in Aug 2023
Response from Noemi Alvarez, Ibis Budget Newport on 27 Aug 2023
Dear Sergejs, Thank you for such a positive review of your stay.We are delighted to hear that you found our hotel very comfortable and enjoyed our continental breakfast buffet. We hope to have the occasion to welcome you back. Best wishes,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Dilwyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget hotel
Stayed 1 night in Aug 2023
Response from Noemi Alvarez, Ibis Budget Newport on 27 Aug 2023
Dear Dilwyn, Thank you for such a positive review of your stay with us.We are delighted to read that your time with us was enjoyable.We look forward to seeing you again. Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023
Response from Noemi Alvarez, Ibis Budget Newport on 27 Aug 2023
Dear Stephen, Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to seeing you again in the future. Best wishes,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Leigh

Travelled with partner
Liked: Staff & service
Good for a quick stay and a cheap price, wasn’t what we were expecting at all but for the price in that area you can’t really complain.
Stayed 2 nights in Aug 2023
Response from Noemi Alvarez, Ibis Budget Newport on 27 Aug 2023
Dear Leigh. Thank you very much for sharing your positive review.We are happy to read that your time with us was enjoyable and that you found our rates competitive in the area.We look forward to welcoming you back. Kind regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

Firyuza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel, free parking , nice room, and bed was good too
Stayed 1 night in Aug 2023
Response from Manager on 25 Aug 2023
Dear Guest, Thank you for sharing the review of your stay.We are delighted to know that you enjoyed your experience with us and that you appreciated the high standards and quality service which we strive to uphold.We look forward to welcoming you back. Best wishes,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

thomas

Stayed 1 night in Aug 2023
Response from Noemi Alvarez, Ibis Budget Newport on 1 Sept 2023
Dear Thomas, Thank you for positively reviewing your time at our hotel.We are pleased that we were able to meet your expectations.We hope to see you again in the future. Kind regards,Noemi Alvarez, Ibis Budget Newport

10/10 Excellent

James

Stayed 1 night in Aug 2023
Response from Noemi Alvarez, Ibis Budget Newport on 9 Aug 2023
Dear James, Thank you for this positive feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.Looking forward to seeing you again, Cheers,Noemi Alvarez, Ibis Budget Newport

8/10 Good

Sam

Stayed 1 night in Aug 2023
Response from Noemi Alvarez, Ibis Budget Newport on 27 Aug 2023
Dear Sam, Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future occasion. Best wishes,Noemi Alvarez, Ibis Budget Newport