Les Belleville Caron Gondola Hotels

"Beautiful facilities and good location, however there was a lack of attention to detail from staff. We weren’t told where breakfast was, how to access WiFi, what to do with ski equipment or how to use the spa! "

"The staff was amazing and very welcoming. Great location."

"Overpriced our room was very small with a small bathroom Food was trying too hard and rather under par No tea and coffee with dinner over priced drinks Restaurant staff at dinner uninterested if you don’t order the overpriced wine and drinks "

"Very small toilet, bad shower and way to low ceilingheight in the upperfloor (if you are above 175. Nice location and friendly and helpful host"

"Excellent apartment, host is lovely. Will definitely be returning! Highly recommend"

"We had a lovely stay. Chantal was very welcoming and accommodating. Any questions we had she was happy to assist us with. Great position as it was at bottom of the slope so could easily ski down to it at the end of the day. Would definitely stay again. "

"We chose this apartment as previous stays in Val Thorens were higher up in the town, which made travelling to ski school with our children difficult in the past, so this apartment was ideal for us to get the children to school on time and with ease. However, we experienced a day in which 4 members of our family missed and were late to ski school as the building failed to open the ski room by 08:00am. The ski rooms should be locked 20:00-08:00, however by 08:45, the room was not opened. We tried to find staff to help us with this so we could make the 09:00 lessons and school but the room wasn’t opened until 09:20 and the lessons were not refundable. I contacted the host about this, and we did not get a reply for 2 days and the reply did not offer any advice or points of contacts, just that the room ‘should be unlocked on time’.The apartment itself was nice, it fitted 12 guests and we appreciated the large dining space were we could all eat as a family, as this is something we have not always had in other apartments, however the apartment was not clean at all. There were layers of dust (pictured below), there were cobwebs in the bathrooms, the sofa cushions were covered in stains, windows were not cleaned and 2 of the appliances (espresso machine and milk machine) did not work.We also experienced 4 x power cuts in one evening, I contacted the host about this and we did not get a reply for 2 days. "

"This property from the start to end with staff interaction and hospitality were unprofessional and unwilling to be courteous. The property was poorly lit, dirty, and multiple things were broken. This included a door that could not lock, broken toilet lid, terrible smell in the apartment and soiled linens. "

"This was booked as a last minute ski get away for myself and 2 other adults. The apartment was easily accessible and clean with necessary amenities close by. Ski to door as stated in the write up. We did not have a car to park however there seemed to be alot of parking available. The apartment would sleep 5 people (3 single beds, one sofa double) but wouldn't recommend this really for more than 3 adults. Overall we had a great stay in VT and would happily use this apartment again. "