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Hotel Cartagena Dubai

4.0 star property
Beach hotel with outdoor pool, near Bocagrande Beach

Choose dates to view prices

Photo gallery for Hotel Cartagena Dubai

Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
Reception
Buffet
Beach/ocean view
Located close to Bocagrande Beach and Castillo Grande Beach, Hotel Cartagena Dubai provides a nightclub, a poolside bar and a rooftop terrace. With amenities such as sunloungers and a beach shuttle, this hotel is the perfect place to soak up the sun. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment or a manicure/pedicure. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a playground.

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Bar
  • All-inclusive
  • Parking included
  • Breakfast available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Superior Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 463 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Master Suite Ocean View

1 bedroom, premium bedding, minibar, in-room safe

Master Suite Ocean View

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • 592 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Standard Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Full-sized fridge/freezer
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the area

Map
Cra 1 No. 9-82, Bocagrande, Cartagena, 130001

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Castillo Grande Beach - 20 min walk - 1.7 km
  • Clock Tower - 5 min drive - 2.1 km
  • Cartagena de Indias Convention Center - 5 min drive - 2.4 km
  • San Felipe de Barajas Castle - 6 min drive - 3.4 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 18 min drive

Restaurants

  • ‪Crepes & Waffles - ‬2 min walk
  • ‪7 Cielos - ‬6 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Hotel Capilla del Mar - ‬4 min walk
  • ‪Morena Marisqueria - ‬1 min walk

About this property

Hotel Cartagena Dubai

Upscale family-friendly hotel near Bocagrande Beach
Located close to Castillo Grande Beach and Cartagena de Indias Convention Center, Hotel Cartagena Dubai provides a nightclub, a poolside bar and a rooftop terrace. This hotel is a great place to bask in the sun with sunloungers and a beach shuttle. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body treatment or a manicure/pedicure. In addition to a coffee shop/cafe and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, along with sunloungers
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), a free shopping centre shuttle and a TV in reception
  • Smoke-free property, a lift and 2 meeting rooms
Room features
All 244 rooms offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Showers and free toiletries
  • 40-inch Smart TVs with satellite channels
  • Full-sized fridge/freezers, daily housekeeping and desks

All-inclusive details

All-inclusive room rates at Hotel Cartagena Dubai are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 3 metres
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Onsite parking available only on request
  • Free extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: COP 45,000 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (1,615 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 30 floors
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: COP 100000

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 12 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 45000 per person
  • Airport shuttle fee: COP 90000 per room (return)
  • Late check-out fee: COP 100000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cartagena Dubai Hotel
Hotel Cartagena Dubai Cartagena
Be Live Experience Cartagena Dubai
Hotel Cartagena Dubai Hotel Cartagena

Frequently asked questions

Does Hotel Cartagena Dubai have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 9:00 PM.

Is Hotel Cartagena Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cartagena Dubai?

Self-parking and extended parking are free at this property.

What time is check-in at Hotel Cartagena Dubai?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Cartagena Dubai?

Checkout is at noon. Late checkout is available for COP 100000 (subject to availability).

Does Hotel Cartagena Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per room applies.

Are there all-inclusive benefits at Hotel Cartagena Dubai?

Some rate plans available at this property are all-inclusive.

Where is Hotel Cartagena Dubai located?

Offering direct access to the beach, this Bocagrande hotel is in the entertainment district and within 1 mi (2 km) of Bocagrande Beach and Castillo Grande Beach. Clock Tower and Cartagena de Indias Convention Center are also within 2 mi (3 km).

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Reviews

Hotel Cartagena Dubai Reviews

6.4

7.0

Cleanliness

7.8

Location

7.0

Staff & service

6.8

Eco-friendliness

6.2

Property conditions & facilities
Rating 10 - Excellent. 133 out of 521 reviews
Rating 8 - Good. 103 out of 521 reviews
Rating 6 - Okay. 102 out of 521 reviews
Rating 4 - Poor. 72 out of 521 reviews
Rating 2 - Terrible. 111 out of 521 reviews

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful places to stay with the family
Stayed 7 nights in Jul 2025

2/10 Terrible

AIMEE

Disliked: Cleanliness, property conditions & facilities
People are really friendly, nice and very helpful but the Hotel wasn't the best experience, serious problems with Air conditioning, and after they moved us to another room, second didnt have hot water, based on the pictures, I was expecting better quality overall.
Stayed 3 nights in Jun 2025

6/10 Okay

Rafy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The ocean views are amazing, the breakfast is good and they have fair variety, but on our first night the hotel had no running water and we were stuck before our tour. We contacted reception and they kept lying until they said that the entire area had no running water. That is wack because a hotel is supposed to provide 24/7 water. Would stay there again? It’s a no from me due to that inconvenience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sonia Paola Armas

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 18 nights in Mar 2025

8/10 Good

Ryan Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice overall.
Stayed 7 nights in Mar 2025

6/10 Okay

Erika Maria Veloz

The pool was dirty people left bottle and cup onside the pool the pool chais and furniture were dirty and old
Stayed 4 nights in Jun 2025

6/10 Okay

Gina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated. Lack of staff. Low light in some areas. Theme was something of the 90s. Felt more like the old Luxor hotel in Las Vegas
Stayed 1 night in May 2025

2/10 Terrible

Leonor

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible bad
Stayed 2 nights in May 2025

6/10 Okay

Van

Disliked: Amenities, property conditions & facilities
It’s all inclusive but it’s a lie, very limited hours, menu and space. It is not a all inclusive hotel as they charge for. I would not come back again
Stayed 3 nights in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient easy to get to from the airport staff is excellent would come back there anytime I'm visiting.
Stayed 3 nights in Sep 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, breakfast was good, probably is ok, rooms are nice.
Stayed 1 night in Feb 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice time there
Stayed 3 nights in Jun 2023

10/10 Excellent

Alister

Liked: Cleanliness, staff & service, property conditions & facilities
I like the ocean views from the room and also the pool area was nice
Stayed 5 nights in Jan 2024

10/10 Excellent

salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything was at walking distance
Stayed 5 nights in Oct 2022

4/10 Poor

LAURA

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a great location close to everything. The room we stayed had a great ocean view. But we had bo hot water, the a/c only worked partially, the electric and USB outlets didn't work, we couldn't call to report these problems became our phone didn't work either. We reported all of these at tbe front desk but nothing was done about it in tbe 2 days we stayed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Aug 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay would not have been complete without Oscar at the pool bar..very abreast with issues and very helpful.If you hapoen to be at the hotel Contact Oscar he would take care of you.
Stayed 3 nights in Nov 2024

6/10 Okay

Patricia Alejandra

Liked: Cleanliness, staff & service, amenities
Personal us very friendly and helpful We had a superior suite overlooking the ocean, very big but not much storage space for arranging ours clothes
Stayed 7 nights in Jun 2024

10/10 Excellent

Cristian Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Dubai was great me friendly staff
Stayed 6 nights in Jun 2023

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
The service, personnel was excellent. The hotel has great location is in front of the beach, but it doesn’t has chairs or umbrellas . You have to rent those items to other people. First time I experience these discomfort, usually you don’t bring money to the beach especially if your hotel it is on front of the beach
Stayed 3 nights in Jan 2025

6/10 Okay

Pierre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You have to clean the carpet in the elevator, why is water only available the first day? As other mentionned the food is not a 4*! There is a need for hanging more clothes/towells in the rrom. The window view is nice.
Stayed 4 nights in Jan 2025

10/10 Excellent

Manuel Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice

2/10 Terrible

Bijoy

Disliked: Staff & service
Poor service, will not recommend this hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Isabell

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice and the staff was very friendly and helpful. Drawbacks were no washcloths or hot water. The water for the shower was lukewarm. The pool was very nice.
Stayed 6 nights in Jun 2024

4/10 Poor

Kevin

Disliked: Cleanliness, amenities, property conditions & facilities
I would never visit again this property and place.
Stayed 3 nights in Jul 2024