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Hotel Casa San Agustin
4.5 star property

Colonial Cartagena hotel in Cartagena Walled City with a full-service spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Casa San Agustin

Flat-screen TV, DVD player, iPod dock
Outdoor pool, pool loungers
Property amenity
Frette Italian sheets, premium bedding, pillow-top beds, free minibar
Free daily cooked-to-order breakfast
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
The price is HK$3,273
HK$3,273 total
includes taxes & fees
22 Sept - 23 Sept

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Frette Italian bed sheets
Pillow-top bed
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (Prestige)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 1830 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Premium Suite

Highlights

Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 1981 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

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Bastión Luxury Hotel
Pool
Breakfast included
Spa
Pet-friendly
9.6 out of 10, Exceptional, (919)
The price is HK$1,978
HK$1,978 total
includes taxes & fees
19 Oct - 20 Oct
Bastión Luxury Hotel

About the area

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001

What's nearby

  • Clock Tower - 3 min walk
  • Walls of Cartagena - 5 min walk
  • Cartagena de Indias Convention Center - 9 min walk
  • San Felipe de Barajas Castle - 2 min drive
  • Bocagrande Beach - 12 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬2 min walk
  • ‪Buena Vida - ‬1 min walk
  • ‪Amaretto - ‬2 min walk

About this property

Hotel Casa San Agustin

Luxury historic hotel located in Cartagena Walled City
Close to Clock Tower and Cartagena de Indias Convention Center, Hotel Casa San Agustin provides free cooked-to-order breakfast, a poolside bar and a rooftop terrace. Treat yourself to a facial, a massage or a manicure/pedicure at Aurum Spa, the on-site spa. The on-site Latin American cuisine fine-dining restaurant, Alma, offers breakfast, lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also enjoy perks such as:
  • An outdoor pool with sunloungers
  • Free bike hire, a round-trip airport shuttle (surcharge) and babysitting (surcharge)
  • Luggage storage, a TV in reception and a front desk safe
  • Concierge services, wedding services and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Casa San Agustin include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra amenities include:
  • Frette Italian sheets, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Designer toiletries, showers and hairdryers
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, free infant beds and ceiling fans

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Alma

Things to do

  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Frette Italian sheets
  • Free cots/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 290000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 110000 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 290000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the spa

Property is also known as

Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

Does Hotel Casa San Agustin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Casa San Agustin?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Casa San Agustin on 22 Sept 2024 start from HK$3,272.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Casa San Agustin pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa San Agustin?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa San Agustin?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Casa San Agustin?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel Casa San Agustin provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 110000 per vehicle applies.

Where is Hotel Casa San Agustin located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of University of Cartagena and Clock Tower. Walls of Cartagena and Cartagena de Indias Convention Center are also within 15 minutes.

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 336 out of 368 reviews" "
Rating 8 - Good. 21 out of 368 reviews" "
Rating 6 - Okay. 6 out of 368 reviews" "
Rating 4 - Poor. 4 out of 368 reviews" "
Rating 2 - Terrible. 1 out of 368 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

christine

Travelled with group
Liked: Cleanliness, property conditions & facilities
My wife and I recent stay at the hotel was nothing short of spectacular. The attention to service (maid, concierge, bellman) was outstanding and we’re looking to coming back soon!
Stayed 4 nights in Sep 2024

10/10 Excellent

eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Sizheng

Stayed 1 night in Aug 2024

10/10 Excellent

Jean elie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Aug 2024

10/10 Excellent

Rene, SETAUKET

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice boutique hotel, with excellent service (however it seems that they are way over staffed). Walking distances to shops and restaurants
Stayed 4 nights in Jul 2024

10/10 Excellent

Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend and definitely would come back. Great service, great food and great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

nathalie

Stayed 2 nights in Jun 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Tracey Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Stayed 4 nights in Mar 2024

10/10 Excellent

Luba

Travelled with group
Liked: Cleanliness
The hotel was lovely. The location was great and the service was impeccable
Stayed 1 night in May 2024

10/10 Excellent

Emily

Stayed 3 nights in May 2024

10/10 Excellent

isabella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cien por ciento recomendado. El staff es increíble y el lugar divino
Stayed 4 nights in May 2024

10/10 Excellent

Susan

Stayed 4 nights in May 2024

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
Good service
Stayed 1 night in May 2024

10/10 Excellent

Yelena

Stayed 1 night in May 2024

10/10 Excellent

yuri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Pierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024

6/10 Okay

Daniel

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional
Stayed 2 nights in Apr 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than 5 stars
My wife and I spent five days at the Casa San Agustín hotel. If I could give it more than five stars I would. It was one of the best hotels I’ve ever stayed in. Once you check in the staff goes above and beyond for you. They remember your room number, name, breakfast order, etc. The housekeeping each day cleaned, restocked our complimentary mini bar, and performed turndown which was awesome. They have door personnel watching the area to help keep you safe. Every minute of our experience was exceptional.
Stayed 5 nights in Mar 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful stay, made special by all of the staff. Muchas gracias
Stayed 3 nights in Mar 2024