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Hotel Fenix Beach Cartagena

4.0 star property
Beachfront, with spa services

Choose dates to view prices

Hotel Fenix Beach Cartagena serves a free full breakfast and offers beachfront dining with ocean views. The spa provides massages, while adventurous guests join ecotours, boat excursions, or kayaking trips. Past visitors frequently comment on the attentive service from the staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa
  • Breakfast included
The current price is HK$1,566
HK$1,591 total
9 Dec - 10 Dec

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double Room

2 bedrooms, premium bedding, minibar, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
2 bedrooms
Blackout curtains
Premium bedding
Designer toiletries
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Bungalow, 2 Bedrooms

2 bedrooms, premium bedding, minibar, in-room safe

Family Bungalow, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Terrace
Separate dining area
Individually furnished
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Superior Bungalow

2 bedrooms, premium bedding, minibar, in-room safe

Superior Bungalow

8.0 out of 10
Very good
(3 reviews)

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

2 bedrooms, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Designer toiletries
Private bathroom
  • 861 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Luxury Villa

View from room

Luxury Villa

8.8 out of 10
Excellent
(3 reviews)

Highlights

Individually furnished
Private pool
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Designer toiletries
  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Casa Deluxe - Casa Playa

Terrace/patio

Casa Deluxe - Casa Playa

Highlights

Separate dining area
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
3 bathrooms
  • 1507 sq ft
  • 4 bedrooms
  • Ocean view
  • Sleeps 9
  • 3 King Beds, 1 Twin Bunk Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Family Villa

2 bedrooms, premium bedding, minibar, in-room safe

Family Villa

Highlights

Separate dining area
Individually furnished
Private pool
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
  • 1292 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Twin Sofa Beds

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

2 bedrooms, premium bedding, minibar, in-room safe

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Designer toiletries
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Bungalow

2 bedrooms, premium bedding, minibar, in-room safe

Standard Bungalow

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
Designer toiletries
Private bathroom
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

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The price is HK$2,347
HK$2,347 total
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About the area

Map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018

What's nearby

  • Playa de Punta Arena - 2 min walk - 0.2 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 29 min drive

Restaurants

  • Society Bar At Hilton
  • Marketing
  • Charlie’s Coffee
  • Julia's Food
  • Las Chivas

About this property

Hotel Fenix Beach Cartagena

Upscale hotel near San Fernando Fort
Located close to Bocagrande Beach, Hotel Fenix Beach Cartagena provides free full breakfast, a swim-up bar and a beach bar. With a beachfront location, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, dinner and light fare. Enjoy on-site activities, such as boat tours, kayaking and ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
Additional perks include:
  • An outdoor pool, along with a swim-up bar
  • Airport drop-off service (surcharge), express check-out and a ballroom
  • Beach towels, a 24-hour front desk and a vending machine
  • A banquet hall, smoke-free property and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Designer toiletries and showers
  • 43-inch flat-screen TVs with Netflix, streaming services and premium channels
  • Wardrobes/cupboards and daily housekeeping

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9.0 out of 10, Wonderful, 1,316 reviews
The price is HK$1,030
HK$1,030 total
24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Boat tours
  • Ecotours
  • Kayaking
  • Library
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of COP 90000 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 60000 (up to 4 years old)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
There is limited hot water on site
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Playa Vista Tierra Bomba Island
Hotel Playa Vista
Fenix Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel
Hotel Fenix Beach Cartagena Cartagena
Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

Does Hotel Fenix Beach Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Fenix Beach Cartagena?

As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Fenix Beach Cartagena on 9 Dec 2025 start from HK$1,566.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Fenix Beach Cartagena pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of COP 90000 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Fenix Beach Cartagena?

Hotel Fenix Beach Cartagena doesn't offer parking.

What time is check-in at Hotel Fenix Beach Cartagena?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Fenix Beach Cartagena?

Checkout is at 11:30 AM. Late checkout is available for a fee (subject to availability).

Does Hotel Fenix Beach Cartagena provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of COP 60000 per vehicle applies.

Where is Hotel Fenix Beach Cartagena located?

Nestled on the beach, this Cartagena hotel is 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach.

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Reviews

Hotel Fenix Beach Cartagena Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 399 out of 594 reviews
Rating 8 - Good. 109 out of 594 reviews
Rating 6 - Okay. 37 out of 594 reviews
Rating 4 - Poor. 18 out of 594 reviews
Rating 2 - Terrible. 31 out of 594 reviews

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beach view was amazing and the food options were delicious.
Stayed 1 night in Oct 2025

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Nov 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and made it a great experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere and views. The best feature is their private beach, free of annoying sellers, which is rare in Cartagena. The staff was very attentive and the food was delicious.
Stayed 1 night in Aug 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, property conditions & facilities
We were never able to check in because we never received the check in email or ever heard back from them after multiple messages and phone calls on how to get to the boat. We arrived in cartegena with no help from them at all. I’m extremely upset and it is all completely unacceptable!
Stayed 1 night in Nov 2025

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Good, employees are very kind. Hotel should announce that tips are included in the final bill.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! We came as a family of 4 and really enjoy our time. So pleased about the service and the friendliness of the staff. Food and drink choices/taste were excellent. Room confort, beyond expected. Definitely recommended it. Looking forward to our next trip.
Stayed 3 nights in Jul 2025

8/10 Good

Guadalupe C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the personel . And the rooms. Nice an quit . Only thing i did not like not having access to stay longer out in cartagena downtown..since the boat has hrs to come n go from the island. Making you stuck in the Island.
Stayed 8 nights in Sep 2025

6/10 Okay

Juan

Liked: Cleanliness
Nice little get away from the city at a cheaper price than Rosario Islands. Not much to do other than the beach and pool
Stayed 1 night in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to just hang out on the beach and pet friendly
Stayed 4 nights in Apr 2025

8/10 Good

Edmundo

Liked: Staff & service, amenities
Had to upgrade to a suite. A/c into at first room
Stayed 1 night in May 2025

10/10 Excellent

Tristan

The staff have been incredible and so great!
Stayed 1 night in May 2025

8/10 Good

Tanecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beautiful property. There’s so many beautiful areas for photos and the beds are super comfortable. The beach view is great and the staff were amazing. We did find the food and drinks a bit pricey and there was a slight odor in our room. Also we did not know about boat times and we sent several messages and the response time was very slow so we ended up canceling three of the days we were going to stay there due to not being able to get a boat after our flight or before our early morning flight out and they refused to refund that day which was pretty disappointing since we didn’t stay there however I would recommend but be sure to read all fine print and contact them way in advance
Stayed 2 nights in Sep 2025

10/10 Excellent

HECTOR

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 7 nights in May 2025

8/10 Good

Conner

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at fenix beach club! We stayed in the deluxe bungalow which was very nice and cleaned daily. Though the downfalls of fenix for us were the food price for relatively mediocre food as well as the slow service during breakfast and dinner time as we waited on average of 45 minutes just to be served. However the staff were very kind and helpful which made the overall stay at fenix very enjoyable and we would recommend staying there to anyone in the future.
Stayed 5 nights in Jul 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great services
Stayed 3 nights in Feb 2025

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities
The staff are the best part. The beach is rocky and a boat is required to leave the property.
Stayed 4 nights in Jun 2025

2/10 Terrible

Chris

Disliked: Staff & service, property conditions & facilities
Property was very poorly maintained. Air conditioning and television did not work on arrival, shower drain stopped up and flooded bathroom and bedroom, waited one and one half hour for food at lunch. Staff was nice but not competent. One of my worst hotel experiences ever.
Stayed 3 nights in Sep 2025

10/10 Excellent

Yenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food services
Stayed 2 nights in Mar 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place to enjoy and rest
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica

Beaut
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fénix Beach Excelente

Excelente todo
Stayed 1 night in Apr 2025

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

ousama

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. The staff is very friendly and the food is amazing.
Stayed 2 nights in Jan 2025