Bogotá Casa Grau Hotels

"Very convenient. The rooms were unique and interesting and the staff was responsive."

"El hotel es bueno, pero el servicio al cliente por parte del staff es bastante básico. En el restaurante, lamentablemente, los meseros no conocen bien el menú y la atención resulta poco cordial. No hay seguimiento para verificar si el cliente necesita algo más o si todo está bien con el servicio. En general, la experiencia es básica, por lo que la propina también refleja ese nivel de atención, especialmente considerando que los precios de la comida ya son elevados."

"Great visit. "

"Room was very cleaned. Staff was courteous and respectful. "

"Lovely hotel and a very pleasant one-night stay. The room was clean, comfortable, and quiet, and the staff was friendly and welcoming. Everything was well maintained and made for a relaxing experience. Would definitely stay again."

"Excellent location for an early morning flight out of BOG. The suite was very nice. Plenty of space. Comfortable king size bed. Had dinner in the restaurant and it was a very nice meal. Will be staying again in three weeks when I travel back to Bogota. "

"Very nice and great hotel. It is very close to the Airport in Bogota with shuttles every 30 mins. Very convenient if you are traveling in ir out of Bogota. Very clean, food ( room revise) is great in addition they have a restaurant and bar in the first floor. Customer service is excellent. "

"All staff are very well trained to provide excellent customer service. The entire property is spotlessly clean, the gardens are very well maintained. The breakfast buffet is excellent. The restaurant menu and food choices are mouthwatering. The actual food served is delicious and cooked as ordered."

"Good"