New York Castle Williams Hotels

"This is not a 5 star hotel. It needs a renovation. The lobby had a sewer smell, the decor is outdated and tacky, beds and pillows were uncomfortable, no coffee or tea, or water in the rooms. Room was chilly and there was a standing electric heater."

"Good "

"Good breakfast "

"The breakfast was very mediocre and the portion size was small. There was an incident with water leaking from an upstairs room and it caused major disruptions our first night. The hotel was very noisy and we needed to play white noise to sleep. The heater was difficult to get to operate. We also found hair in the shower when we arrived."

"Nice hotel in a good location. "

"The pictures that are posted on this website for this hotel are amazing. However, the reality of it is false. This hotel room that I stayed in which was the king Luxe room was extremely dirty. The bathroom smelled like urine. I had to have housekeeper come and clean the bathroom upon checking. The carpet was dirty. The walls were dingy. Also, I myself have a king size bed in my home and I do not believe that the king Luxe room was a king bed size. This is not even a decent hotel to stay in. The reason why I gave it us two stars instead of one was because the house cleaning staff was extremely nice. I do not recommend staying here."

"We loved staying here. The hotel is fairly new and so everything is very clean and well kept. It's so nice to be in the financial district because it's quieter and very accessible to 3 different train lines. Great coffee and bagels nearby. We would definitely stay here again. "

"The room was TINY, there is an office building right next door and the blinds are SHEER so you can see everything and if anyone is in there office and wants to look at your room they can. I just needed a night out of the house so it wasnt a bug deal for me but if you are looking for privacy, space or luxury stay then i would re consider."

"Exceeded expectations. The staff especially Andrea and Jo where super helpful."