Property grounds

Reviews of Mindemoya Motel

2 out of 5
Mindemoya Motel
6375 Highway 542, Central Manitoulin, ON

Reviews

6.4
Rating 10 - Excellent. 30 out of 158 reviews" "
Rating 8 - Good. 41 out of 158 reviews" "
Rating 6 - Okay. 42 out of 158 reviews" "
Rating 4 - Poor. 20 out of 158 reviews" "
Rating 2 - Terrible. 25 out of 158 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Chris

The owners are very nice and repeatedly asked if they could do anything to make our stay better
Stayed 2 nights in Nov 2023

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness, staff & service
The new owners are in the process of renovating the property. The bathroom was completed and nice. The thermostat did not work. Therefore we were not able to regulate the heat to comfortable level during out stay. The owner stated that they are in the processing of changing out the thermostat.
Stayed 1 night in Oct 2023

8/10 Good

Paal

Liked: Cleanliness, staff & service, property conditions & facilities
Looks like there are new owners. They are currently renovating the property. The room is clean and in very good shape. They have done a nice job. It’s a basic motel but would recommend for a one night stay.
Stayed 1 night in Oct 2023

8/10 Good

Vern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
motel was being renovated and materials laying out side. My unit was complete and super new. I thought the stay o/n was over charged as other stays at other motels that we used where $20 to $50 cheaper for the similar facilities. Other than the costs it was good
Stayed 1 night in Sep 2023

6/10 Okay

Janet, Bala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very, very small and we were thankful we were only there for 1 night. The only other issue was the bathroom, although nicely renovated, did have a mildew smell. We would not consider staying there again. The owner was very pleasant and the room was clean.
Stayed 1 night in Sep 2023

8/10 Good

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and quiet providing a good nights rest while traveling.
Stayed 1 night in Sep 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Raymond

No shower head in bathroom. Small Rooms.
Stayed 1 night in Sep 2023

8/10 Good

Stephanie

Stayed 1 night in Sep 2023

10/10 Excellent

Min

Stayed 1 night in Sep 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy bathroom fan in adjacent room going on and off all night.
Stayed 2 nights in Aug 2023

4/10 Poor

Carla

Liked: Cleanliness
Disliked: Property conditions & facilities
Seriously overpriced. Old property that it appears owners are trying to update. Bathroom ok and new carpeting. Linens were awful. Old fashioned bedspread was concerning—hard to believe it’s washed after each stay. Pillows uncomfortable. Everything related to where one sleeps is sub-par. If the mattress was new, it was inexpensive. Bottom line, it is the type of place typically found in the very bottom tier of pricing—not in a mid tier.
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Room was clean and we had everything we needed. Would definitely recommend!
Stayed 2 nights in Aug 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Nick & his wife work extra hard to please there guests. The new renovations look great and rooms bright and clean. Here is the disappointing partExpedia did nothing to assure our stay here at the motel. Do yourselves a favor avoid Expedia and deal with the hosts themselves. I rate the Motel 5 star Expedia zero they would have left us out in the cold never booking our stay ......sad
Stayed 1 night in Aug 2023

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel owners were pleasant and helpful. Our room was clean as was the property. We enjoyed the ac which worked well, as did the shower. We also liked the convenience of parking in front of our door . Our only disappoinment was the tv which was not " smart" and offered an extremely limited number of channels.
Stayed 4 nights in Aug 2023

4/10 Poor

Will

Disliked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

josie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mindemoya
we booked the room but when we arrived he said he didnt have the booking..but to call and cancel and then he would book it for us.. but then he said he had it but because it wasnt the same room type he didnt want to give it to us via hotels.com or said for me to pay the 15percent on top that he had to pay hotels and i said no and we left..this hotel shud not be on hotels.com as they dont want to pay for being on the site
Stayed 1 night in Aug 2023

10/10 Excellent

Francis

Great
Stayed 2 nights in Aug 2023

8/10 Good

Rajesh

Stayed 1 night in Aug 2023

8/10 Good

Mohammad Nasir

Stayed 1 night in Aug 2023

8/10 Good

Russ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Huan

Stayed 2 nights in Jul 2023

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay and the owner was extremely helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2023

2/10 Terrible

Adam

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Got there to check in to double bed room the “sleep 4” get there and the guy tired to charge me for the third guy! Never stayed cancelled the reservation. And I want my money back. Nothing in the listing that I had to pay for more then 2 people. It said sleeps 4 adults.
Stayed 1 night in Jul 2023

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property owner is in process of upgrading hotel in this little town motel with new tubs, sinks, and tile floors in bathroom and new carpets. He is also in process of putting siding on building. It was quiet with no noise of construction during the time we stayed. The owner was a pleasant gentleman. The beds could use a light blanket as it was only a sheet and quilted type bedspread.
Stayed 1 night in Jul 2023
Response from Nick on 24 Jul 2023
Thank you for your feedback Joan. We appreciate the time you took to provide a comment and your suggestion will be taken into consideration as we continue updates. Have a wonderful day and please visit us again.

4/10 Poor

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities
Tiny little room and very old and beat up
Stayed 1 night in Jul 2023
Response from Nick on 24 Jul 2023
Thank you for your feedback. Unfortunately, we cannot change the dimensions of the room however we have been renovating the property over the past two years. Have a wonderful day.

6/10 Okay

Manfred

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very kind and extremely helpful. Wifi didn't really work.
Stayed 1 night in Jul 2023
Response from Nick on 24 Jul 2023
Thank you for your feedback Manfred. The area is in the process of being upgraded to fibre optic therefore we hope during your next visit, there is an improvement. Have a nice day.

2/10 Terrible

Laura a

Stayed 1 night in Jul 2023

4/10 Poor

Brian

Travelled with partner
Disliked: Property conditions & facilities
The room was updated and clean. The management was very friendly and helpful. The room was expensive for what you got - it was quite small. The management has obviously been working to upgrade the property but has a long way to go. By the way I travelled for more than 15 years on business across North America so have experience with the best and worst properties.
Stayed 2 nights in Jul 2023
Response from Nick on 24 Jul 2023
Thank you for your feedback Brian. We are continuing upgrades and improvements and appreciate your thoughts and comments. Have a wonderful day.

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant couple operating this Motel! It had been renovated inside our room which was the perfect size for our needs The exterior is a work in progress as was explained! They take pride in the ownership and quality of their property Complimented her on the quality of their towels! Wish I had some at my own place 😊
Stayed 1 night in Jul 2023
Response from Nick on 24 Jul 2023
Thank you for your feedback Cheryl. We appreciate the time you took to provide a comment. We hope all the upgrades are complete by the time you visit again. Have a wonderful day.

8/10 Good

Mike

Stayed 1 night in Jun 2023
Response from Nick on 24 Jul 2023
Thank you for your rating Mike. Have a wonderful day.

10/10 Excellent

Thong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The motel is clean and nice and the owner is friendly.
Stayed 2 nights in Jun 2023
Response from Nick on 24 Jul 2023
Thank you for your feedback Thong. We appreciate the time you took to provide a comment. Hope you visit again.

8/10 Good

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Jithin

Liked: Cleanliness, staff & service, property conditions & facilities
Was really a nice stay. Will recommend for others especially family
Stayed 1 night in May 2023
Response from Nick on 24 Jul 2023
Thank you for your feedback Jithin. We appreciate the time you took to provide a comment. Hope you visit again.

2/10 Terrible

Shipra

Stayed 2 nights in Oct 2022

2/10 Terrible

Delwyn

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very filthy, smelly rooms with very outdated furniture torn and broken furniture. The owners were rude. When complained about the FILTHY Oven ,the caretaker(the lady at the front desk) she said if you don’t use it then you don’t have to worry about it( then why is the room is so expensive..: for hot water?) the rooms were not at all cleaned properly and the lamps were not working( which means they never inspected the room before giving it to the guests) and only after a complaint they changed it. The showers won’t give hot water consistently and suddenly you will feel a jolt of cold water charging you during your hot bath. The floors were shaky and felt like it would collapse at any moment and for every complaint you gave to him(Nick the caretaker/ property manager) got more angry. It was quite apparent from the pitch of his voice and then we stop arguing. I would request Expedia to inspect the property to know the reality of what they’re giving it’s customer and remove this property from their ads as it is dangerous to stay there.
Stayed 1 night in Oct 2022

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service
Management was in the process of renewing the rooms. I was done . was nicely done but needed a few finishing touches. Bed was very comfortable and quiet. There was no restaurants in the area that was open.
Stayed 1 night in Oct 2022

4/10 Poor

Nolan

Disliked: Staff & service
Stayed 1 night in Sep 2022

6/10 Okay

Liz

Travelled with family
Liked: Cleanliness, staff & service
The room was clean. It was extremely small and there wasn’t a place to hang your coat or clothes. The bathroom had no counter space for toiletries. It made for an uncomfortable stay.
Stayed 2 nights in Sep 2022

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A dump. Mostly a local resident hotel for the down and out. Office was a dump with just enough room for one person to stand surrounded by boxes and trash. Outrageous to charge that amount!
Stayed 2 nights in Sep 2022

4/10 Poor

Kathleen

Disliked: Cleanliness, property conditions & facilities, room comfort
At least the room did not smell musty.
Some upgrades were done in the room and bathroom. No bedside lamp. The mattress had a vinyl projector which made any shifting in bed very loud. Very thin walls. Luckily the people next door went to bed early. Front office is a mess. Not very welcoming.
Stayed 1 night in Sep 2022

8/10 Good

Lori

Liked: Cleanliness, staff & service, room comfort
Just a stop over and room’s recently redone. Proprietor pleasant.
Stayed 1 night in Aug 2022
Response from Manish - Customer Service Manager on 7 Sept 2022
Thank you for your feedback Lori. We hope you had a pleasant stay and hope you'll visit again as we continue improvements on the property.

2/10 Terrible

Shirley

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Ginette

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservation the day of check in and left me and my 8 yrs old granddaughter with no hotel. We had to sleep in our truck. Driving from Wpg to Niagara
Stayed 1 night in Aug 2022

10/10 Excellent

Azhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners of this motel are amazing. Nick and his wife were really friendly and accommodating. Don't judge this motel by the outside, as the inside is really well furnished and kept clean. The fridge had a smell but the owners assured us that they're aiming to replace them. They mentioned their plan on completing all inner renovations before moving to the exterior. Keep in mind that the address shown by Expedia is a little off (you have to drive further down past the chrysler dealership), but just call the front desk if you get lost!
Stayed 1 night in Aug 2022
Response from Manish - Customer Service Manager on 7 Sept 2022
Thank you for your feedback Azhar. We truly appreciate you taking the time to provide it. We will continue to focus on exterior and interior improvements on our amenities and hope you will visit again. Have a nice day.

10/10 Excellent

Sumit

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place
Stayed 2 nights in Aug 2022
Response from Manish - Customer Service Manager on 7 Sept 2022
Thank you for your feedback Sumit. Appreciate you taking the time to provide a comment and we hope you enjoyed your stay. Have a nice day.

8/10 Good

stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Manish - Customer Service Manager on 7 Sept 2022
Thank you for your review Stanley. We hope you will visit us again.

2/10 Terrible

Jim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They couldn’t find the reservation. Told me they ere full. The place was a filthy dump in the middle of nowhere. After driving 10ths , we had to drive 2 more to find a room. Was told to cancel online and I’d get a refund, I am waiting for it.
Stayed 1 night in Aug 2022

10/10 Excellent

Mike

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Very accommodating!! Went way above and beyond to help us with an item left behind when we were on a deadline to catch the ferry from South Baymouth. Also, made personal items available for our dinner that we grilled onsite. Outside upgrades are in process, but room interior was very nicely upgraded! We were on a motorcycle trip going through Manitoulin Island and this was a great place to stop and stay!
Stayed 1 night in Aug 2022
Response from Manish - Customer Service Manager on 7 Sept 2022
Thank you for your feedback Mike. On behalf of Nick and Anna, we appreciate you choosing to stay at our property and hope you will visit again. We hope to have our renovations completed on your next trip to Manitoulin Island. Hope you enjoy the remainder of your summer.