Santa Marta Cerro Kennedy Hotels

"The property had stunning views of the ocean, with all the bells and whistles of outdoor furniture. The pool does not have anti slip strips on stairs though and I fell hard on my spine. I wrote up a statement as requested and never heard a word from them. Not even a follow up on how I was feeling. When reported, they said they would view pool cameras. 5 hours later I went down and they handed me a pen and paper and told me write what happened. I spent the rest of my time there bed ridden and suffered major discomfort. Pool needs signage and safe entrance out in place and staff and management need to take a course on hospitality "

"Very nice pools and beach"

"Très bel hôtel , vue incroyable ! Et superbe rooftop "

"Great service!!!"

"Excellent view to the beach, the rooms are very clean and with good space, excellent staff, kind and helpful all the time and the air condining very good."

"Personal muy amable, cordial, buen servicio "

"yes, the room was excellent, very clean and every day the hotel service came to the room and clean and change towels. "

"Wonderful staff and great restaurant and perfect room"

"The room was as advertised and very clean. The staff were friendly and helpful. The food was also good. "