“I was here one night. It was an easy walk to resturants and they offered a nice breakfast sandwoch and coffee for breakfast. The room and bathroom were large. The bed was comfortable. The water was hot. There were not a lot of counters in the bathroom. ”
“We loved this hotel and the people who worked there! Everyone was so friendly and accommodating! especially Madeline our bartender, what an amazing person, we looked forward to seeing her each night when we got back to the hotel. The location was perfect for us to attend the Ohio State game, the mile trail to the stadium was so convenient. The food at the bar was great and the breakfast was one of the best we have had at a hotel. Whenever we stay in Columbus we will be at the Hyatt House. ……
“I just want to say Kristin the manager was unbelievable!! I went thru Expedia to book my room and there was a problem with the 3rd party (Expedia) paying the hotel for the room. Kristin went above and beyond to help me with this. She was very persistent and after over an hour she finally got ahold of Expedia and got this taken care of. Kristin is the type of employee every company dream of working for them and shows she really cares. Aloft should be grateful to have an employee like her! Thank……
“Such a cool stay, I traveled solo for a show and had an extra day off so for the price it was perfect. I was able to do laundry and store my belongings. They also offered bikes for transportation, very nice stay def would stay again!”
“Hidden Fees Scam
The room was big and the price was okay, but they had a hidden $10 parking fee. Some websites said $5, but nowhere did it mention $10 on weekends. We checked in on Sunday, and there were only about 10 cars in the parking lot, yet they still charged us $10.
Parking at Holiday Inn Express is almost always free for non-downtown location. This is the first one we’ve ever seen that charges for parking. If it were a football day, sure, but it wasn’t—it was a Sunday when even street……
“We loved staying at the jungle house! Easy to find, easy to park, and very clean and welcoming overall. I am a water snob so I greatly appreciated the Brita water filter in the fridge. ”
“Bathroom conditions had an issue, water pressure to low and shower cubic too small. Towels’ quality is super , good location for attending events at convention center”
"Hidden Fees Scam
The room was big and the price was okay, but they had a hidden $10 parking fee. Some websites said $5, but nowhere did it mention $10 on weekends. We checked in on Sunday, and there were only about 10 cars in the parking lot, yet they still charged us $10.
Parking at Holiday Inn Express is almost always free for non-downtown location. This is the first one we’ve ever seen that charges for parking. If it were a football day, sure, but it wasn’t—it was a Sunday when even street parking is free.
For IHG members, the fee is supposed to be waived. Later we asked for a refund, but the front desk said they needed to check with the manager since we hadn’t entered our IHG member number into the reservation. At the time of checking in, we were completely shocked and surprised by the parking fee and didn’t think to argue.
Now, two days later, they still haven’t refunded our parking fee. Never booking here again.
So, Holiday Inn is franchised— and this one is trying to scam money."
