搜索查尔圣夏尔斯的城堡

“客房整潔舒適。由機場去酒店有機場巴士和公交。鄰近酒店也有數條巴士線去倫敦其他地方。早餐豐富。整體性價比高。值得推薦。”

“Not bad. Nice lobby but room and bathroom much smaller than expected. Only one chair/ space to sit part from the bed.”

“在我們於倫敦旅遊的日子，共住了12天 接待處職員Helen 友善和藹可親， 雖然生日未能夠升等，但是也送來生日卡給小點心。謝謝她的關顧！ 酒店的優點，距離地鐵站很近，行兩三分鐘就到，位置非常方便。 需要改善的地方，住了12天 ，早餐一點也沒有改變，後期已經不想下去食早餐了！ 有時還需要排隊等位置。 **房間 清潔 馬虎 1，留下清潔布在洗手間盤上 2，把枕頭套留在桌上 3，沒有更換及清潔水杯 4，沒有加添茶包及咖啡 5，沒有添上浴巾，打電話落台前冇人接聽 要親自落去才找到人 6， 酒店告知是每天更換床單 告訴前台隔天更換便可，但是經常沒有 更換，這點令人很失望！ 7， 前台電話 永遠沒有人接聽！住了12天嘗 試過三四次 想致電前台。但是也沒有人 接聽電話？！ 總括來說，這也是一間方便的酒店 希望能夠改善一些 小問題 令到住客 住得更方便舒適。”

“The staff are nice, facilitated early check-in and late check out”

“交通很方便。從希思路機場出發都是45分鐘左右已經到達。房間很潔淨。員工們都很有禮”

“雖然酒店比較舊及裝修簡單，但感覺舒服。首先酒店職員友善，特別是這位bellboy, 他常面帶笑容，非常主動幫我們搬行李。我們是住行政客房，房間寬敞舒適，房內燈光充足。酒店附近商店食肆林立，步行都非常方便。下次一定再入住。”

“Arrived London early at 8 am am via international flight ….Waited for a few hours before getting the rooms we booked, despite seeing many people checking out early in the morning. While waiting for the rooms, we visited the restaurant at the lobby for buffet breakfast for 21GBP but was told that if I booked the night before, it would only cost 18GBP. Well, the rigidity of the staff clouded the judgement that we have not got the room to ask for an advance booking for the breakfast buffet. Wish……

“Big room and good mattress only”

“Convenient location, nicely appointed room.”

“房間清潔問題比較差，塵厚，水壓好低，沖涼基本上去唔到水 。廁所沖廁嘅時候會有水彈出嚟，就算冚咗廁板都一樣會彈出嚟。”

“noisy rooms... can still vividly hear people's laughter at middle of night. the drainage of water in bath tub is bad... big fly in the room... ineffective and nonfunctioning air conditioner in room... very cold room.. finally I asked for a change of another room. ”