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“View was absolutely amazing”

“Was sad to leave this amazing property! It was perfect in every way. The beds are very comfortable and the private beach could not be any better. The kitchen had everything we needed although we did not do much cooking. We loved staying here and would stay here again. The host was very helpful and would respond if when reached out. It is hard not to fall in love with this island and its people.”

“The property was amazing. The villa is better than advertised. Plenty of space inside and out. But better than the actual villa was the staff and management. They catered to every need, want or thought we had throughout the entire process from planning to being on site at the house. Simply amazing. They were truly insightful, resourceful and ended up being an extension of our family. ”

“Checked in and got assigned a room on the second floor which we thought was great until we walked towards it and realized that there was no elevator and the 2 floor is actually up 4 flights of stairs. Had to carry heavy bags up and down and groceries. Sofa bed and queen bed were equally uncomfortable and the sheets given for the sofa bed were super dirty. Contacting staff is by WhatsApp only, there was no working number available for phone calls, and the staff was very delayed in their……

“Only thing is Wi-Fi speed very very very poor (solow)! Only first day ok (not fast just can using) 2 3 4 days. Every day. Too solow. Can not open website! Map! Who can believe? Hope there can update speed, every one need internet! ”

“Room was clean. Staff was great. A/C did not cool well.”

“My third visit at the establishment and it is absolutely wonderful”

“Amazing and super friendly staff, all rooms and resort were very clean.”

“The rooms were a bit outdated, but I would still stay here again. The staff made me feel like I was visiting family! The rooms were clean, the staff were kind and very accommodating. The best part is the location of the hotel to the beach. Felt like I could roll out the bed and be on the beach. We even tried to re-book another visit before we checked out but all the rooms were sold out. No need to look any further, just book the room!”

“Amazing stay at West Bay club. The room was spacious and well equipped. The view was magical. Staff was helpful. We especially enjoyed our time on the beach and the bartender. Irene was truly a gem!!”

“Brenda and the staff were very helpfull”

“We were in the older building and it was clean and staff was great. My cousins were in the other building which was modern. Overall a great hotel”

“This was our first time in Turks & Caicos and our first visit to Rock House. We thoroughly enjoyed our visit. The pool is spectacular and the views are amazing. We stayed in the Ridge section, which was situated upstairs and in close proximity to the pool and restaurant area. I didn't reserve a room with a private pool, and unfortunately there was not an option for me to upgrade after booking, which was not ideal, but okay. The most underrated hotel feature are the breakfast options. While the……

“The room was really clean and the bathroom by far was the best feature of the home. In regards to the location and amenities described prior to purchasing, I was highly disappointed.”