住宿场地

关于万怡查尔斯顿海滨酒店的点评

3 out of 5
万怡查尔斯顿海滨酒店
35 Lockwood Drive, Charleston, SC

点评

8.2

很好

10 分 - 超赞。482 条好评,共有 1001 条点评" "
8 分 - 还可以。282 条好评,共有 1001 条点评" "
6 分 - 一般。128 条好评,共有 1001 条点评" "
4 分 - 很差。71 条好评,共有 1001 条点评" "
2 分 - 糟糕。38 条好评,共有 1001 条点评" "

8.4/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.2/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

Dayna

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Location, right on the water with friendly staff, up to date rooms, beautiful interior. Overall just a wonderful place and lovely people.
2024 年 5 月入住 1 晚
General Manager 于 2024年05月14日 的回复
Dear Dayna, Thank you for sharing your feedback regarding your recent stay at Courtyard Charleston Waterfront. It is fantastic to learn that our waterfront location close to downtown added convenience to your visit and that you enjoyed our comfortable accommodations. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we are also delighted to hear that our staff went above and beyond to ensure your comfort and satisfaction. We look forward to welcoming you back the next time you are in the area. Sincerely, Robert Heilman, General Manager

10/10 超赞

Steven

与配偶出行
满意:服务设施
Great location, right on harbor and close to downtown and Folly beach
2024 年 5 月入住 1 晚
General Manager 于 2024年05月13日 的回复
Dear Steven, We are pleased you enjoyed your recent stay at Courtyard Charleston Waterfront. We are glad to know that we exceeded all of your expectations during your recent stay and appreciate your comments about our convenient location minutes from downtown and the beautiful Folly beach. It was our pleasure accommodating you, and we hope to have the pleasure of welcoming you back soon. Sincerely, Robert Heilman, General Manager

10/10 超赞

Sarah I

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place
2024 年 5 月入住 1 晚
General Manager 于 2024年05月10日 的回复
Dear Sarah, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Courtyard Charleston Waterfront, and we look forward to welcoming you back soon on your next visit to the area. Sincerely, Robert Heilman, General Manager

10/10 超赞

Sandra

满意:清洁度、员工和服务、住宿条件和设施
Could use more dining options nearby.
2024 年 2 月入住 1 晚
General Manager 于 2024年05月7日 的回复
Dear Sandra, Thank you for choosing Courtyard Charleston Waterfront and for your kind rating. We are delighted to know that you enjoyed your experience with us. We regret any inconvenience you had while here and look forward to the pleasure of welcoming you back again soon. Sincerely, Robert Heilman, General Manager

10/10 超赞

Marie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The General Manager of this Hotel was Awesome. You can find him everywhere, always walking around, cleaning, serving, hosting, etc. I couldn't remember his name but he has red hair. Such a great leader.
2024 年 4 月入住 3 晚
General Manager 于 2024年05月3日 的回复
Dear Marie, It was a pleasure to read your fantastic review of the Courtyard Charleston Waterfront. We endeavor to go above and beyond to ensure our guests have a memorable experience, and your compliments serve as an encouragement to all of us. We are blessed to have a dedicated team of professionals, and making our guests feel at home is what we love to do. It was rewarding to read your kind remarks. We thoroughly enjoyed hosting your visit and look forward to many more in the future. Sincerely, Robert Heilman, General Manager

10/10 超赞

David

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay. We will come back!
2024 年 4 月入住 1 晚

4/10 很差

William

满意:清洁度
Room was right next to elevator. Could not sleep either night. Too many loud groups coming and going and were very loud while waiting for the elevator. Had to ask several times for extra pillows. The room had issues and needed some repairs. Also, the prices for drinks at the bar were more than the posted amounts....no idea why. They claimed the room had a sofa bed. It did not. There was a chair that folded out to a single bed. Also, the shuttle to downtown was out. This was one of the reasons we booked. I would not stay here again...much better options closer to downtown.
2024 年 4 月入住 2 晚
General Manager 于 2024年04月23日 的回复
Dear William, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room, particularly the noise disturbances. We strive to provide a comfortable and enjoyable atmosphere, and we regret falling short in this regard. We are also sorry for the challenges you encountered with the shuttle service. This is not typical of our usual standard, and we regret not meeting your expectations. Additionally, we are sorry for the unexpected pricing of drinks at the bar. We will share your comments appropriately, and we appreciate your patience. We hope to have the opportunity to regain your trust on a future visit.Sincerely, Robert Heilman,General Manager

8/10 还可以

Tracey,Veazie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
General Manager 于 2024年04月16日 的回复
Dear Tracey, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard Charleston Waterfront. We look forward to welcoming you back on your next visit!Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Bert

满意:清洁度、员工和服务、住宿条件和设施
The hotel was updated, very clean, the front desk staff was very helpful. The shuttle was great, the drivers went out of their way to help.
2024 年 4 月入住 3 晚
General Manager 于 2024年04月12日 的回复
Dear Bert, Thank you for taking the time to share your experience at Courtyard Charleston Waterfront. We are delighted to hear that you enjoyed your stay with us and that our spotless accommodations and shuttle service met your expectations. Providing exceptional service is our constant goal, and we are also pleased to know that our team made a positive impact during your time with us. We look forward to welcoming you back for another wonderful visit in the future.Sincerely, Robert Heilman,General Manager

10/10 超赞

Megan

2024 年 4 月入住 2 晚
General Manager 于 2024年05月1日 的回复
Dear Megan, Thank you for choosing Courtyard Charleston Waterfront and for your kind rating. We are delighted to know that you enjoyed your experience with us. We look forward to the pleasure of welcoming you back again soon. Sincerely, Robert Heilman,General Manager

6/10 一般

Kelly

2024 年 4 月入住 2 晚
General Manager 于 2024年04月29日 的回复
Dear Kelly, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Carissa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful, water front.property. the staff was helpful and kind. Eddie the transport driver was very knowledgeable. Good food at the bistro in the lobby. Close to downtown. Great time!
2024 年 4 月入住 1 晚
General Manager 于 2024年04月6日 的回复
Dear Carissa, Thank you for sharing your feedback regarding your recent stay at Courtyard Charleston Waterfront. It is fantastic to learn that our waterfront location close to downtown added convenience to your visit and that you enjoyed our delectable cuisine at The Bistro. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we are also delighted to hear that our staff, including Eddie, went above and beyond to ensure your comfort and satisfaction. We look forward to welcoming you back the next time you are in the area. Sincerely, Robert Heilman,General Manager

10/10 超赞

Jay B.

与家人出行
满意:服务设施
Clean, great location and friendly staff.
2024 年 3 月入住 1 晚
General Manager 于 2024年04月3日 的回复
Dear Guest, Thank you for sharing your feedback regarding your recent stay at Courtyard Charleston Waterfront. We are delighted to hear that you found our proximity to the historic plantations and military parks, convenient for your travel plans. We are committed to ensuring that every aspect of your stay with us exceeds expectations, and we are also delighted to know that you enjoyed our spotless accommodations and attentive service. We look forward to welcoming you back the next time you are in the area.Sincerely, Robert Heilman,General Manager

8/10 还可以

Russell

满意:清洁度、员工和服务、住宿条件和设施
Stay here often. Beds are super comforty
2024 年 3 月入住 2 晚
General Manager 于 2024年04月2日 的回复
Dear Russel, Thank you for choosing Courtyard Charleston Waterfront and for sharing your feedback. We strive to provide a comfortable and enjoyable atmosphere, and we are delighted to hear that you found our well-maintained accommodation to your liking. We look forward to welcoming you back again soon.Sincerely, Robert Heilman,General Manager

10/10 超赞

James

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent property that was clean, spacious and comfortable. Staff were polite and helpful. Food was pretty good too...
2024 年 3 月入住 1 晚
General Manager 于 2024年04月1日 的回复
Dear James, Thank you for sharing your feedback regarding your recent stay at Courtyard Charleston Waterfront. We strive to provide a comfortable atmosphere and wonderful hospitality, and we are delighted to know that you enjoyed our spacious accommodations and impeccable service. It is also wonderful to know that our delectable cuisine exceeded your expectations. Your satisfaction is our priority, and we look forward to welcoming you back the next time you are in the area.Sincerely, Robert Heilman,General Manager

10/10 超赞

Wilson Smith

2024 年 3 月入住 2 晚
General Manager 于 2024年04月19日 的回复
Dear Mr. Smith, Thank you for choosing Courtyard Charleston Waterfront and for your kind rating. We are delighted to know that you enjoyed your experience with us. We look forward to the pleasure of welcoming you back again soon. Sincerely, Robert Heilman,General Manager

8/10 还可以

Melody

满意:清洁度、员工和服务、住宿条件和设施
Terrific views of the marina and river
2024 年 3 月入住 3 晚
General Manager 于 2024年03月17日 的回复
Dear Melody, We are thrilled to hear that you enjoyed the captivating views of the Ashley River and marina at Courtyard Charleston Waterfront. Our serene location provides a tranquil setting for relaxation and exploration. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely, Robert Heilman,General Manager

10/10 超赞

Mary Jane

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ve stayed here many times and never been disappointed in the quality of the accommodation or the staff. Highly recommended.
2024 年 3 月入住 2 晚
General Manager 于 2024年03月14日 的回复
Dear Ms. Jane, Thank you for sharing your feedback regarding your recent stay at Courtyard Charleston Waterfront. We are delighted to hear that your expereince was exceptional and that you found our immaculate accommodations and impeccable service to your liking. Your recommendation means a lot to us, and we look forward to welcoming you back the next time you are in the area.Sincerely, Robert Heilman,General Manager

8/10 还可以

Mark

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Renovated property. Staff were great and the free shuttle to downtown was a big bonus
2024 年 3 月入住 1 晚
General Manager 于 2024年03月6日 的回复
Dear Mark, Thank you for sharing your feedback regarding your recent stay at Courtyard Charleston Waterfront. We are delighted to hear that you enjoyed our well-kept property, impeccable service, and complimentary shuttle service. We look forward to welcoming you back in the future.Sincerely, Robert Heilman,General Manager

10/10 超赞

Suzanne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nicely decorated rooms and the beds were especially comfortable. Front desk staff was adequate, no waiting and very friendly.
2024 年 2 月入住 1 晚
General Manager 于 2024年03月3日 的回复
Dear Suzanne, Thank you for sharing your feedback regarding your recent stay at Courtyard Charleston Waterfront. We are delighted to know that you enjoyed our immaculate accommodations and courteous front desk service. We look forward to welcoming you back for another seamless experience.Sincerely, Robert Heilman,General Manager

10/10 超赞

Theodore,Spring Hill

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
General Manager 于 2024年02月19日 的回复
Dear Theodore, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Courtyard Charleston Waterfront, and we look forward to welcoming you back soon. Sincerely, Robert Heilman,General Manager

10/10 超赞

Martha

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
General Manager 于 2024年02月12日 的回复
Dear Martha, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Courtyard Charleston Waterfront, and we look forward to welcoming you back soon. Sincerely, Robert Heilman,General Manager

10/10 超赞

Dawn,St Augustine

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施
There is a University Physical Plant (MUSC) across the street and outside your room it is very loud especially rooms facing that way. I had expected to spend some peaceful tome outside since its on the water but i found it to be unpleasant.
2024 年 1 月入住 1 晚
General Manager 于 2024年02月11日 的回复
Dear Dawn, Thank you for sharing your great rating and also your valuable feedback about your recent stay with us. We are pleased to know by your rating that you had an overall great experience. However, we would like to apologize for the noise concerns you had during your visit. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. We hope to have the pleasure of welcoming you back soon so we can provide you with a flawless stay that meets and exceeds your expectations.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Lloyann

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel with all necessary amenities. Bistro/Starbucks in lobby. View over looking pool/river is gorgeous. Free shuttle to waterfront and back every half hour. Definitely pleased with my stay!
2024 年 2 月入住 1 晚
General Manager 于 2024年02月7日 的回复
Dear Lloyann, Thank you for being our guest and for your generous feedback. We are glad to know that you enjoyed every aspect of your stay. We are delighted you loved our spectacular views and the amenities we offer our guests. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Allyson H

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very easy to get to!
2024 年 2 月入住 1 晚
General Manager 于 2024年02月5日 的回复
Dear Allyson, Thank you for rating your experience at Courtyard Charleston Waterfront. It is always our goal to provide a comfortable stay for everyone, and we are glad to see we accomplished this while you were here and that you liked our convenient location. We hope to be your hotel of choice whenever you return to the area.Sincerely, Robert HeilmanGeneral Manager

8/10 还可以

Mark

商务旅客
不满意:住宿条件和设施
Room had vents and loud fans running all the time
2024 年 1 月入住 1 晚
General Manager 于 2024年01月27日 的回复
Dear Mark, Thank you for choosing Courtyard Charleston Waterfront for your recent stay. We are pleased to know that your overall experience was satisfying. However, we are sorry for the noise concerns you had with the air unit. We are disappointed that we were not aware of these concerns, as we would have been happy to try and resolve the issue or move you to another suite. In the future, please know our front desk staff is always available to help make you as comfortable as possible. We hope you will give us another chance to provide you with the flawless hospitality we are known for.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Diego

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked everything about this hotel👌
2023 年 12 月入住 1 晚
General Manager 于 2024年01月26日 的回复
Dear Diego, Thank you for choosing Courtyard Charleston Waterfront for your stay. We are thrilled to read how much you enjoyed every aspect of our hotel and our exceptional Southern hospitality, and we look forward to sharing your feedback with the rest of the team. It was a pleasure having you as our guest, and we cannot wait to serve you again on your next visit to Charleston!Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Maxime,London

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
General Manager 于 2024年01月21日 的回复
Dear Maxime, Thank you for your recent stay at Courtyard Charleston Waterfront and for sharing your feedback. We are thrilled that you enjoyed your stay, and we will be sure to share your compliments with our team. We look forward to welcoming you back soon!Sincerely, Robert Heilman General Manager

2/10 糟糕

Cody

2024 年 1 月入住 1 晚
General Manager 于 2024年01月21日 的回复
Dear Cody, Thank you for sharing your feedback regarding your recent visit. We aim to provide exceptional service for every guest, so we are disappointed to see your rating. We value our guests and hope to have the opportunity to welcome you on your next visit to our area.Sincerely, Robert Heilman General Manager

10/10 超赞

Rebecca

2024 年 1 月入住 2 晚
General Manager 于 2024年01月16日 的回复
Dear Rebecca,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Courtyard Charleston Waterfront by Marriott. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely, Robert HeilmanGeneral Manager

6/10 一般

Sewalita

与家人出行
满意:住宿条件和设施,清洁度
Good location with water front views and balconies. No complimentary breakfast. No free Parking.
2023 年 12 月入住 2 晚
Sincerely, Robert Heilman General Manager 于 2023年12月30日 的回复
Dear Sewalita, Thank you for being so specific in your evaluation of our hotel. We are glad to read that our location on the river with beautiful views and accommodations with balconies were to your liking. However, we regret your disappointment due to the lack of complimentary amenities. We hope you enjoyed our breakfast offerings at The Bistro. Thank you again for being our guest, and we hope you will stay with us again the next time you visit our city.

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staff wqs nice and sweet. The rooms were clean and organized. I personally would prefer a shower than a bathtub, but other than that, we loved the stay
2023 年 12 月入住 2 晚
Sincerely, Robert Heilman General Manager 于 2023年12月30日 的回复
Dear Guest, Thank you so much for your review. We are glad that everything went well during your stay and that our hospitality met your expectations. We are also pleased to know that you liked our well-kept accommodations. Thank you again for choosing Courtyard Charleston Waterfront, and we hope to have the opportunity to welcome you back any time you are in the area. Happy Holidays and Happy New Year!

8/10 还可以

Douglas

2023 年 12 月入住 1 晚
General Manager 于 2023年12月22日 的回复
Dear Douglas, Thank you for choosing Courtyard Charleston Waterfront. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Robert Heilman,General Manager

4/10 很差

Jacob

2023 年 12 月入住 1 晚
General Manager 于 2023年12月20日 的回复
Dear Jacob, Thank you for leaving your rating. We apologize for any shortcomings during your visit. Your feedback is invaluable, and we would be grateful for the chance to welcome you back and deliver the exceptional stay you deserve. Thank you for choosing us, and we hope to see you again soon.Sincerely, Robert HeilmanGeneral Manager

8/10 还可以

Dick

与配偶出行
满意:员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 1 晚
General Manager 于 2023年12月19日 的回复
Dear Guest, We are delighted you had a great stay at Courtyard Charleston Waterfront. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Robert HeilmanGeneral Manager

6/10 一般

Jacqueline

满意:员工和服务
不满意:住宿条件和设施
2023 年 12 月入住 1 晚
General Manager 于 2023年12月6日 的回复
Dear Jacqueline, Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed that we did not provide you with the exceptional stay we want for every guest. We hope to have a future opportunity to restore your confidence in us.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Mike

满意:清洁度、员工和服务、住宿条件和设施
😎
2023 年 12 月入住 1 晚
General Manager 于 2023年12月6日 的回复
Dear Mike, Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Courtyard Charleston Waterfront, and we look forward to welcoming you again soon.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、客房舒适度
2023 年 11 月入住 1 晚
General Manager 于 2023年12月5日 的回复
Dear Guest, Thank you for your terrific rating of Courtyard Charleston Waterfront. We are pleased your stay with us was an excellent one and look forward to welcoming you back soon. Sincerely, Robert Heilman General Manager

10/10 超赞

Angela

满意:清洁度、员工和服务、住宿条件和设施
A nice stay!
The stay was really nice. My only complaint is that the bed was not as firm as I would have liked it to be; appear to be really soft; as well as the sitting couch - i sank into the seat, not really firm. Otherwise, the staff was really kind and the stay was nice. Environment clean and clean room.
2023 年 11 月入住 1 晚
Robert Heilman General Manager 于 2023年12月4日 的回复
Dear Angela, Thank you for the wonderful review of your stay at Courtyard Charleston Waterfront. It is great seeing how much you loved your room with its beautiful river views, and that you were satisfied with our facilities and service. Our housekeeping team understands that keeping the hotel clean and fresh is the number one expectation of our guests, and they go above and beyond in their service. However, we apologize for your disappointment with the bed and we appreciate your patience. Thank you again for choosing our hotel for your stay, and we cannot wait to see you again!Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

RICARDO

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy accesible a las marinas
2023 年 11 月入住 1 晚
General Manager 于 2023年11月30日 的回复
Dear Ricardo, Thank you for sharing your feedback. We are thrilled to learn that Courtyard Charleston Waterfront's location made it effortlessly accessible to marinas during your stay. Our commitment to providing a convenient and enjoyable experience is reflected in our waterfront setting. We hope to welcome you back for another delightful visit.Sincerely, Robert HeilmanGeneral Manager

8/10 还可以

Rebecca

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 2 晚
General Manager 于 2023年11月30日 的回复
Dear Rebecca, Thank you for choosing Courtyard Charleston Waterfront and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Veronica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff throughout the hotel provide outstanding service.
2023 年 11 月入住 1 晚
General Manager 于 2023年11月29日 的回复
Dear Veronica, Thank you for sharing your experience regarding your recent stay at Courtyard Charleston Waterfront. Our team takes pride in delivering exceptional service, and we are pleased to know that it resonated with you. We look forward to the pleasure of welcoming you back soon again.Sincerely, Robert HeilmanGeneral Manager

4/10 很差

Jacob

满意:员工和服务
2023 年 11 月入住 1 晚
General Manager 于 2023年11月29日 的回复
Dear Jacob, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

JoeAnne

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay and would recommend the property to others.
2023 年 11 月入住 2 晚
General Manager 于 2023年11月23日 的回复
Dear JoeAnne, Thank you for your recent stay at Courtyard Charleston Waterfront and for sharing your feedback. We are thrilled that you enjoyed your stay, and we will be sure to share your compliments with our team. Thank you again for recommending us to our future guests, and we look forward to welcoming you back soon. Happy Thanksgiving!Sincerely, Robert Heilman

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、客房舒适度
2023 年 11 月入住 1 晚
General Manager 于 2023年11月22日 的回复
Dear Guest, We are happy you chose Courtyard Charleston Waterfront for your recent visit. It was our pleasure having you as our guest, and we look forward to you revisiting us the next time your travel brings you to our area. Sincerely, Robert Heilman General Manager

8/10 还可以

timothy

商务旅客
满意:员工和服务
不满意:服务设施
desk staff was accomodating
2023 年 11 月入住 1 晚
General Manager 于 2023年11月17日 的回复
Dear Timothy, Thank you for your great review and for taking the time to compliment our team. We are delighted to know you received excellent service from everyone and that the front desk associates far exceeded your expectations and took great care of you. We thank you for choosing Courtyard Charleston Waterfront, and we hope you will make us your home whenever you are in town.Sincerely, Robert Heilman

10/10 超赞

Sharon

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
General Manager 于 2023年11月16日 的回复
Dear Sharon, Thank you for choosing Courtyard Charleston Waterfront and for the perfect rating. We hope you enjoyed our convenient location and immaculate accommodations. We look forward to welcoming you back for another wonderful experience.Sincerely, Robert HeilmanGeneral Manager

8/10 还可以

Maureen Marie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The shuttle to downtown was a huge plus ! The drivers were so accommodating picking us up and dropping us off at convenient locations outside of the regular pick up/drop off spot. They also helped in recommending restaurants and tourist spots to take in while we were there. It was great that they ran the shuttle from 7am until 10:45pm so that you could plan your day and didn't feel rushed. The only added plus would have been if they did pick up/drop off at the airport !
2023 年 11 月入住 3 晚
General Manager 于 2023年11月7日 的回复
Dear Ms. Marie, Thank you for choosing Courtyard Charleston Waterfront and for sharing your feedback. We are delighted to hear that you found our shuttle service to your liking. Our team takes pride in going above and beyond to make your visit as convenient and enjoyable as possible. We appreciate your input, and we look forward to welcoming you back for another memorable visit in the future.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Leigh Ann

2023 年 11 月入住 1 晚
General Manager 于 2023年11月26日 的回复
Dear Ms. Ann, Thank you for being our guest and for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Charleston Waterfront. We look forward to your return and wish you all the best with your future travels.Sincerely, Robert HeilmanGeneral Manager

10/10 超赞

Nancy

满意:清洁度、员工和服务、住宿条件和设施
great stay! loved the shuttle!
2023 年 9 月入住 2 晚
General Manager 于 2023年11月2日 的回复
Dear Nancy, Thank you for choosing us and taking the time to post a review. We are delighted you had such an outstanding experience at our hotel and that you appreciated the convenience of our shuttle service. Reviews such as yours mean a lot. Thank you again; we look forward to welcoming you back to Courtyard Charleston Waterfront.Sincerely, Robert HeilmanGeneral Manager