Charlotte Business Hotel

"Great staff. The room I initially booked didn’t have cable so they put me in another one. That room didn’t have a working A/C and the toilet had problems flushing. The indoor pool kind of sucks, decent gym. I thought the stay was okay"

"Despite having my do not disturb sign out at 9am there they are pounding on my door and walking in. Then 45 min later they’re calling my room! I’m sure I would have slept in otherwise after a very long day of travel. "

"An older hotel, but the room was clean, beds were super comfy, and airport shuttle was on time. They do charge for parking if you’re flying and leaving your car, which I thought made their advertising of “free parking” a bit misleading. "

"Room was clean. The hotel is too busy ! Very few handicap parking. Didn’t like the parking at all. "

"Everything was great "

"Location was great, room was clean, check in was quick, but the entire stay was ruined thanks to valet service on site that you are REQUIRED to use. Had someone with the valet go through my vehicle and steal cash. All the items in my center console were miss-arranged, change (from where my cash was located) was all on my floorboard that I know was not there before, and the girl who answered the phone when I called to report, as I realized all this several miles down the road after I left, laughed at my report. Manager of the valet service did call to give back my valet fee of $55 but because there was no video evidence there was no proof. Not what I expected out of a Hyatt."

"The room was very clean and staff was so professional and polite. "

"Clean and comfortable "

"The staff was amazing. They was very helpful and knowledgeable. The valet was a quick easy experience. The room was upgraded free of charge. It was clean and very spacious. 10/10 experience. "