4/10 Poor
Sharon Van
Business traveller, Travelled with partner
3 Jun 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
If you are wanting reliable airport transportation this is not the place for you. I called three times to try and coordinate a time for pick up. I got nowhere. I called 24 hours before to ask about the shuttle service and they just told me to call when I was outside the airport. Then I called when I was outside of the airport like I was instructed by the hotel staff and they told me someone was on their way...no one came and I ended up having to take a cab after all after waiting over an hour. When I got there I saw a clear airport shuttle service schedule that no one told me about. Although, they don't seem to follow it. The room was OK and the bed was comfortable at least. Not a queen, a double bed BTW--not a big deal. But in the middle of the night there were people partying in the parking lot and playing music incredible loud at 3am. It was not a restful night what so ever. You get what you pay for... but also, for what they said they would offer, they definitely did not deliver on it. I wouldn't return.
Sharon Van
Stayed 1 night in Jun 2024