Lotte Hotel Saigon

Photo gallery for Lotte Hotel Saigon

Primary image
Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas
Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas
Outdoor pool, open 6:00 AM to 9:00 PM, free pool cabanas
Room amenity

Overview of Lotte Hotel Saigon

VIP Access

Lotte Hotel Saigon

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
2A-4A Ton Duc Thang Street, District 1, Ho Chi Minh City, 70000

Explore the area

  • Popular LocationHo Chi Minh City Hall Square12 min walk
  • Popular LocationBen Thanh Market18 min walk
  • Popular LocationSaigon Central Post Office19 min walk
  • AirportHo Chi Minh City (SGN-Tan Son Nhat Intl.)27 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Ho Chi Minh City

Located in District 1 neighbourhood, Lotte Hotel Saigon is connected to a shopping centre. Opera House and War Remnants Museum are cultural highlights, and travellers looking to shop may want to visit Takashimaya Vietnam and Ben Thanh Market. Saigon Zoo and Botanic Garden and Pham Ngu Lao Street are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Saigon River - 8 min walk
  • Opera House - 10 min walk
  • Ho Chi Minh City Hall Square - 12 min walk
  • Ben Thanh Market - 18 min walk
  • Saigon Central Post Office - 19 min walk

Getting around

  • Saigon Railway Station - 16 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 27 min drive

About this property

Lotte Hotel Saigon

5-star luxury hotel connected to the convention centre in District 1
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Lotte Hotel Saigon offers 283 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: VND 480000 for adults and VND 280000 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Atrium Café
  • Crystal Jade Palace
  • Yoshino
  • Legend Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7535 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Additional fees apply to children from 4 to 11 years old for breakfast when sharing existing bedding.
Early check-in is allowed based on room availability.

Renovations and closures

The property will be renovating from 16 April 2022 to 30 November 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1390000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: VND 480000 for adults and VND 280000 for children (approximately)
  • Airport shuttle fee: VND 1527500 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 1390000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa

Property is also known as

Lotte Legend Hotel Saigon Ho Chi Minh City
Lotte Legend Hotel Saigon
Lotte Legend Saigon Ho Chi Minh City
Lotte Legend Saigon
Lotte Hotel Saigon Hotel
Lotte Legend Hotel Saigon
Lotte Hotel Saigon Ho Chi Minh City
Lotte Hotel Saigon Hotel Ho Chi Minh City

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 632 out of 1001 reviews
5 - Excellent 63%
Rating 4 - Good. 308 out of 1001 reviews
4 - Good 31%
Rating 3 - Okay. 46 out of 1001 reviews
3 - Okay 5%
Rating 2 - Poor. 11 out of 1001 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 1001 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived Ms Mia made us very welcome and offered us a room upgrade overlooking the river which was beautiful. The hotel and room was spotless, all staff polite and friendly and the business lounge was amazing, best I’ve ever been to!!
Stayed 3 nights in Apr 2022

5/5 Excellent

Stayed 3 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Feb 2022

4/5 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service
We always enjoy staying at the Lotte Legend Saigon. It’s a great location with kind and attentive staff who always make you feel at home. The rooms are large and we enjoyed a river view with lots to see out the window. Amazing breakfast buffet with lots of fresh and delicious breakfast options.
Stayed 1 night in Mar 2020