6/10 Okay
Tina T.
6 Sept 2023
Liked: Cleanliness
Surprise lockout
We found the location site and outside view to be just as we had hoped. Only HUGE problem was that we could not gain access with the code we were given. We were not able to reach the owner with the number given and had to drive out of area for cell service to leave a message with owner. Did not hear from the owner at all. We reached out to VRBO who attempted to contact the owner and could not reach them. VRBO asked us to wait an hour for hopeful contact or they would make every effort to find us another VRBO in this area. When owner did not return our call we drove back to the rental facility and found 2 cars in driveway that were not there before. When I knocked on the main house door there was a lady who identified as not being the owner but she was just there and immediately jumped through hoops to help us get access. It turns out the code box battery went bad, wasn't working, so she gave us a key to use for next 4 days. It took about an hour for this all to work out and then we rushed to the venue. Not an ideal experience but in the end it came together.
Tina T.
Stayed 3 nights in Sep 2023