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“Firstly I would say the staff were all very friendly. The heating didn't work in the room but the temperature was just about ok. The room is pretty sparse with no TV and no bin. The fire alarm went off both nights which is never good. I was disappointed that that full English breakfast was chicken sausage and turkey bacon, I wouldn't have paid the extra had that been made clear. I understand its new owners but In general the place feels like its not ready to be open yet.”

“Staff were very good, we arrived quite late at night because of the train mishap. It was raining and cold, we were made welcome and shown to rooms until we were happy with the choice!, room was warm clean and tidy. Breakfast was great lunch was delicious. A wonderful memorable stay will go again definitely!”

“Nice hotel to stay for the real”

“Very good breakfast!”

“We loved the French gentleman on Reception! He was so friendly, helpful and welcoming. He gave us great advice where to go in Marlow for the evening. The room was comfortable and spacious. We had a great nights sleep. Breakfast in the huge conservatory at the back overlooking the lake was lovely. Great choice on the buffet.”

“Would appreciate a water bottle in the room”

“On arrival in our room both curtains in the bay window we hanging off the rail at the centre. Room a good size. View excellent. Bathroom nice and clean and plenty of hot water. Dinner was ok but not a very good selection for a “luxury”hotel. Before dinner we couldn’t get the curtains to close but reception was busy so reported the problem after dinner around 8.20pm. Receptionist said she would get problem looked at. Waited until 9.45pm no one arrived so went to bed. Woken up at 10.09 with door……

“The hotel was in a lovely old building, our room was clean, tidy & a good size. All the staff were friendly and helpful. Our dinner last night and breakfast was very good. We'd recommend it.”

“Very friendly and helpful staff”

“Nice service ”

“very beautiful”