Search Apartments in Chateaugay

"Very dirty upon discovering the cabin late at night - cobwebs and mice droppings all over bedding ! Disgusting and clearly never prepped for guests at all . Dead mice and bugs on window sills. Mice droppings in drawers too. VRBO not providing any monitory relief either. If clean it would have been a nice place. Clearly a disaster "

"Staff entered my room without permission and without knocking. Just because hotel staff have keys does not mean they can enter a guest’s room whenever they want. Guest privacy should be a top priority for any hotel, and this behavior was completely unacceptable. In addition, I am still trying to receive the $150 USD cash deposit that I paid at check-in. When I went to check out, no staff member was available. I was told that if I wanted my refund, I should leave the key inside the room and wait until 8:00 AM for the office to open. This makes no sense. Guests may need to check out early, especially if they have other travel plans or bookings during the night or early morning. Hotels should have staff available to process check-outs and return deposits when guests leave. We could not wait until 8:00 AM because we had another trip planned. It was very frustrating that no one was available to assist us or return the deposit at that time. Overall, the lack of respect for guest privacy and the poor handling of the deposit refund made this a very disappointing experience."

"Yes"

"We have stayed at Chazy lake several times and have loved every stay. The house is welcoming with everything you need. Bedrooms are extremly "

"No complaints!"

"Walking on the property"

"The house was top notch, everything well marked and laid out and welcoming. The house "instruction" book was the most professional and informational I have ever seen."

"Always a great stay. See you again next year. "

"The manager was very responsive and I felt safe in the lodge. "