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Reviews of Silver Motel

2 out of 5
Silver Motel
398 Chatham Street South, Chatham-Kent, ON

Reviews

7.4

Good

Rating 10 - Excellent. 34 out of 108 reviews" "
Rating 8 - Good. 37 out of 108 reviews" "
Rating 6 - Okay. 11 out of 108 reviews" "
Rating 4 - Poor. 14 out of 108 reviews" "
Rating 2 - Terrible. 12 out of 108 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

karen

Disliked: Property conditions & facilities
Bed was not comfortable. Cool water shower. Thin walls with dog barking and small child yelling late into the night. Check in staff was friendly.
Stayed 1 night in May 2024

2/10 Terrible

Denesha, Fort Lauderdale

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nowhere for humans to stay....really really terrible.
Stayed 1 night in May 2024

2/10 Terrible

Rylee

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property manager informed us that our reservation was not kept and we could not stay here. We were not notified and could not find accommodation for the night, leaving us stranded.
Stayed 1 night in Sep 2023

4/10 Poor

Tomara L

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The staff was nice. I waited for half an hour to be checked in. she apologized for the wait even though we were bringing the Bell and knocking the door.She checked us in and she gave me the key and said your room is down by the corner. Outside smell of smoke.The room was clean it smells like cigarette like someone was smoking in the room in the bathroom there was a stick to open up the bathroom window I went back and I let her know that the room smell of cigarette and I have a child that have asthma. I went back and I explained to the lady and she said oh maybe it's because they were doing a barn fire last night, she asks if I wanted another one and it still smell like smoke and I gave her back the key and I said I am just asking back for my refund .she said she doesn't know where the girl put the paper , and she understand where I'm coming from pertaining to my child's health.she said they could do a transfer to me to refund me back my money. I need to talk to her boss pretending to my e-transfer. I called she said that the room was non-refundable within 5 minutes it was non-refundable of me getting there. I explained to her 5 minutes I did not stay in the room , I only take two steps in the room. All I'm asking her back for is my money.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
For Desperate Travellers
We selected this place based on previous reviews and it’s location to the Rondeau Provincial Park. Our stay was very disappointing and do not recommend for a couple or family. Our room and bathroom were clean but very small. The shower did not work and had to be repaired. The bathroom door was missing a door knob. The other guests staying/living there were sketchy. There was a a disturbance/fight at a room next door. I am not sure why this place was even on Hotels.com’s list. One of the worst places I’ve stayed at.
Stayed 2 nights in Aug 2023

8/10 Good

Lorna

Liked: Cleanliness, staff & service
Its old property much needed renovations update they have already started so thats good
Stayed 2 nights in Jul 2023

4/10 Poor

Susan

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This property is a late 1950s motel that desperately needs a significant upgrade. It is very over priced for what is offered. The plastic shower stall (1960s version) takes up most of the bathroom and makes access to the toilet a challenge. The bedding was clean and the mattress was okay. The towels were small, but clean. Stay here if there is nowhere else in the area.
Stayed 1 night in Jul 2023

2/10 Terrible

Gina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't believe the positive reviews, this place is nothing like the descriptions. The rooms are tiny and dated, the furnishings very old. The floors are spongy. There was no key for my door, so it was left unlocked. The shower was an old modular unit that was broken with the curtain rail hanging from one side: unusable. The washroom was tiny, the door interfered with the shower stall. The A/C unit was blowing hot air and the controls were very stubborn, I was able to reduce the temperature setting from 79 to 77 with much difficulty. There were dead flies and other insects on the floor under the A/C unit, clearly the room had not been cleaned for a while. The WiFi did work.
Stayed 2 nights in Jul 2023

2/10 Terrible

Rahul

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So the property didn’t had proper washroom in the room and the shower was just good for nothing. The blankets were smelly and not good quality and so was the bed.
Stayed 1 night in Jul 2023

2/10 Terrible

Romana

Stayed 1 night in Jul 2023

2/10 Terrible

Sandy

Stayed 2 nights in Jul 2023

4/10 Poor

Patti

Stayed 2 nights in Jun 2023

10/10 Excellent

Nadine

Stayed 1 night in Jun 2023

4/10 Poor

Allen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Keep going not worth it staying at
Stayed 1 night in May 2023

4/10 Poor

Renu

Business traveller
Disliked: Room comfort
Stayed 2 nights in May 2023

6/10 Okay

mike

Travelled with partner
nice location,room was very small for the price,no where for my wife and i to sit,one paper cup!
Stayed 1 night in May 2023

8/10 Good

Harold

Stayed 2 nights in Apr 2023

6/10 Okay

DeLorra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wonderful friendly staff. Our room was not great. Very tiny and extremely uncomfortable bed and very dated. It’s too bad because if updated it would be a great place

8/10 Good

Norman

Stayed 1 night in Oct 2022

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple hotel that was clean and easy access to where we had to be The lady at front desk was friendly
Stayed 1 night in Sep 2022

4/10 Poor

Tina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nice that there was a gazebo but one person was in there and he was smoking so we didn’t feel welcome there. Very few electrical outlets, no room for a chair and when we sat at the edge of the bed it was tipsy, someone else could look through the bathroom window, washroom also very cramped, only 2 thin bath towels, hot and cold faucet on the sink were reversed, no instructions for TV use. Overpriced.
Stayed 1 night in Sep 2022

4/10 Poor

Algis

Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Room comfort
We were quite unimpressed. Broken, noisy air conditioner kept us up all night. Room was very hot. I’m sure I saw a cockroach outside the check in office. I was surprised by the sign in the office warning about the signs of human trafficking. We needed 1 night of good sleep before a golf tournament across the street. We didn’t get it.
Stayed 1 night in Sep 2022

4/10 Poor

Tjeerd

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Everything was dated. Could have stayed in an updated Motel for the same money.
Stayed 1 night in Aug 2022

8/10 Good

GJamie

Travelled with group
Liked: Cleanliness, staff & service
I'd give it a 2.5 out of 5
The stay was okish, with a rough start (we had to share a room with our friends we were traveling with). Due to unforseen circumstances... the room was clean and the lady running the place was very nice. We were passing through on motorcycles, needed a place to rest our heads the bathroom was tiny, ac was very loud. Would we stay there again? Not likely
Stayed 1 night in Jul 2022

2/10 Terrible

Edwin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This motel is in the final days of functioning as a place to stay for regular travelers.
Stayed 1 night in Jul 2022

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect distance away from town and the beach
Stayed 1 night in Jul 2022

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service
An older motel with a few quirks
Ok the motel was old but quaint. The air con was hard to moderate. Had to put the coffee maker on the floor to plug it in to make coffee. The bathroom was super small - if you are a lg person you may not fit in the shower or using the toilet. My room was in the "corner" of the motel so it may be smaller than others? 2 beds but only one was comfy the other was horrible. Nice gazebo outside however the bright flashing neon sign of the motel was a bit much while trying to sit outside and relax. With all that said it was a nice little motel that is close to the beach and the nearby town. I would stay here again but maybe ask for another room?
Stayed 2 nights in Jul 2022

4/10 Poor

Alan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Gazebo by the trees was a nice, cool place to relax even on a hot day. The space was limited, certainly no wheelchair possibilities in my room, and renovation work was poor and does no meet code,
Stayed 2 nights in Jun 2022

10/10 Excellent

Heather

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Great motel+
Great motel! Lovely staff. Clean and comfortable. Dogs stayed free. I will definitely come here again.
Stayed 1 night in Jun 2022

10/10 Excellent

Crenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Lorie

Disliked: Property conditions & facilities, room comfort
No thank you
This motel is old and worn. The room was so small we had to keep our luggage in the car trunk. The bathroom was ridiculously small. We ended up at this motel because we had no other options. It was a very uncomfortable stay.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I just think I overpaid. Had I paid 65$ for this motel, everything would of been expected. Although the lady was very nice, pleasant and joyful.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relic from a bygone era, diminutive rooms and lavatories that require even the petitest of patrons to move carefully throughout, the Silver Hotel does the endangered motor Inn proud. Whilst small and antiquated, the rooms are immaculately clean. Everything the weary and frugal traveler could desire is provided. Mid week travel found it nearly full, and was greeted by name upon arrival.
Stayed 1 night in Aug 2021
Response from Yash on 15 Aug 2021
Thanks for nice words.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price rooms are clean and updated. Very quiet motel. Close to town for food gas drinks The only negative feedback is bed was not comfortable we could not sleep well back pain we stayed 2 nites
Stayed 2 nights in Jul 2021

10/10 Excellent

Pritpal

Stayed 3 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, amenities
stayed for 3 nights with my husband and 2 grandchildren.room was not cleaned,beds were not made,no fresh towels,no TP refilled and had to take our own garbage out.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Jul 2021

8/10 Good

Robert

Liked: Staff & service, room comfort
Unfortunate downfall
The motel has fallen into some disarray due to multiple ownership changes. new management started the day we checked in. The previous owner did not keep it up very well and the new owners' will struggle to whip it back into shape.
Stayed 3 nights in Sep 2020

2/10 Terrible

Alton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Brian, Burlington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only stayed one night, just passing through. Quiet area, clean room. Looks like bathroom was recently re done. It appears the owners are making a lot of improvements. I wouldn't hesitate to stay here again.
Stayed 1 night in Aug 2020

2/10 Terrible

Chris, Clinton

Disliked: Amenities, property conditions & facilities
Owners using parking lot as a personal auto shop, room was full of flys and mosquitoes, coffee machine was dirty, ac didn’t work. Bed sheets were stained.
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely renovated rooms available. 2 minute drive to town on nice sprawling, well-kept property.
Stayed 2 nights in Feb 2020

10/10 Excellent

Polly, Toronto

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I have been staying at the silver since the new operators took over and renovated the premises. They truly provide a hospitality of warmth that matches the settings of the newly transformed rooms.
Stayed 1 night in Nov 2019
Response from Silver Motel on 26 Nov 2019
Thank you so much! It’s a pleasure having you here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and larger than I had anticipated. The staff were very welcoming upon arrival.
Stayed 1 night in Nov 2019
Response from Silver Motel on 16 Nov 2019
Thank you for the review. See you again soon.

10/10 Excellent

Barbara, Charleston

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy starting in your hotel. We’re friendly staff
Stayed 3 nights in Nov 2019
Response from Silver Motel on 16 Nov 2019
Thank you for the review. We will see you again soon.

8/10 Good

Jim, King

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was nice overall but the bathroom was very small. I would recommend and stay there again.
Stayed 1 night in Oct 2019
Response from Silver Motel on 16 Nov 2019
Thank you very much.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the newly renovated room. The motel room was very clean. Only 2 things that could make the stay better is if there were bath towels for showers as the towels in the bathroom were rather small. The second thing is the water pressure in the shower was low. Also another thing to note is there was not a bathtub in our queen room. Not an issue for us but maybe if you had small children. I would probably return again if I needed a place to stay while visiting my family. Was a lovely motel.
Stayed 1 night in Oct 2019
Response from Silver Motel on 16 Nov 2019
Thank you for the positive review. See you again soon.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CONVENIENT AND I SHOP CANADIAN! NEAR CENTRE OF BLENHEIM
Stayed 1 night in Oct 2019
Response from Silver Motel on 9 Oct 2019
Thank you kindly, see you again soon

10/10 Excellent

John, Windsor Ontario

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel was had everything we needed and close to the event we were attending. Staff was knowledgeable, friendly, and didn't hesitate to assist when needed. Enjoyed our stay and will definitely be back.
Stayed 1 night in Sep 2019
Response from Silver Motel on 12 Sept 2019
Thank you John for you review. We will see you again soon.