The room was very small, but clean. The air was off when we got there (90 degrees outside). Room.was hot and musty. Took hours to get semi cool, never cold. Pool was mediocre and had algae on sides. For a 1 night stay, it was ok.
Sue
2025 年 7 月入住 1 晚
2/10 糟糕
David
与家人出行
2025 年 7 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the worst hotel we have ever stayed in. I want to report it and submit our story and our pictures from the nightmare stay.
A nasty dirty room. The ac didn’t work at all. The room as 80 degrees all night. There never seemed to be anyone attending the desk
The furniture in the room look like it had been pulled out of a dumpster. The bathroom had some sort of facial or pubic hair on the faucet. One of the towels was covered in make up and dirt of some sort. The fan in the bathroom did not work at all. It was clogged and overflowing with dust and hair. The curtain to cover the window was equally dirty and dusty. I have pictures of all of this.
I would ultimately like a refund, but I would also like to leave a review to spare other travelers from this nightmare hotel
David
2025 年 7 月入住 1 晚
2/10 糟糕
Kimberly
与家人及幼儿出行
2025 年 7 月 27 日
满意:住宿条件和设施,员工和服务
The property is ok and in a decent location. Our room smell like mildew and mold. Like the carpet was wet. The shower whistled loud and wouldnt stop. I am Veteran with hearing issues and the sound of the whistling gave me a headache.
Kimberly
2025 年 7 月入住 1 晚
6/10 一般
Maria
与家人出行
2025 年 7 月 23 日
不满意:住宿条件和设施
Location was good but hotel was dark, dirty and unkept. Breakfast was ok.
Maria
2025 年 7 月入住 1 晚
2/10 糟糕
Jenna
2025 年 7 月 21 日
不满意:服务设施
Upon check in no electricity in room, mold in shower, dirty toilet, and cigarette burns on sheets. Front desk unable to help. Requested a refund was told I would have to speak with TJ the manager in the morning. We checked out without using the room. Called several times over the next couple of days to speak with TJ only to be told he was not available or they would hang up on us!
Jenna
2025 年 7 月入住 1 晚
2/10 糟糕
Lindsey
与家人出行
2025 年 7 月 17 日
不满意:清洁度、服务设施、住宿条件和设施
Awful!
Lindsey
2025 年 7 月入住 2 晚
4/10 很差
Juan
与家人出行
2025 年 7 月 15 日
满意:服务设施
不满意:清洁度、员工和服务、住宿条件和设施
The room smells damp, it's unbearable. I had to buy an air freshener.
Juan
2025 年 7 月入住 1 晚
8/10 还可以
Zarah
与配偶出行
2025 年 7 月 14 日
满意:服务设施,清洁度
Although clean, the property could use some updates.
One lady working the first desk the 2nd night we stayed was super rude and tried to kick us out of the pool several times, where as the first night we stayed out til midnight and nobody said anything to us. Other than that the stay was great!
Zarah
2025 年 7 月入住 2 晚
8/10 还可以
dawnmarie
与家人及幼儿出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N/a
dawnmarie
2025 年 7 月入住 1 晚
6/10 一般
Spencer
与配偶出行
2025 年 7 月 9 日
满意:员工和服务、服务设施、住宿条件和设施
The hotel was in a convenient location for us for a 1 night stay on a long road trip. We did not spend much time at the hotel but it was fine for our needs.
Spencer
2025 年 5 月入住 1 晚
2/10 糟糕
Arthur
与家人出行
2025 年 7 月 8 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Do not use this property. The room smelled heavily of wet dog and mold. The carpet had stains, the supposedly white sheets looked like they were not washed (had dirt marks bed and on the pillow cases). There were holes in the bedding and the towels. The towels felt grimy. The room needed painting. The bathroom tile was moldy. The walkway leading to the property was littered with trash from an overflowing trash bin. The place was disgusting. The only good thing that was okay was the front desk clerk who moved us to another room without any issue because the first room smelled so bad.
Arthur
2025 年 6 月入住 1 晚
8/10 还可以
Kathie
与配偶出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Great location near everything! Rooms were good and spacious. Towels were nice and fluffy. They supply towels for the pool which some of the time were not available. The front desk was kind and helpful. Free breakfast was you got what you paid for and not my cup of tea but I'm sure others would enjoy it.
Kathie
2025 年 7 月入住 2 晚
10/10 超赞
James
与家人出行
2025 年 7 月 7 日
满意:清洁度、服务设施、住宿条件和设施
Amazing!!!! Would stay again
James
2025 年 6 月入住 2 晚
6/10 一般
Amber
与家人出行
2025 年 7 月 6 日
满意:住宿条件和设施
不满意:清洁度
Room was ok the water pressure was horrible. Pool was not clean the first night but they did clean later. I did have to wipe down the counter it was sticky.
Amber
2025 年 7 月入住 3 晚
8/10 还可以
Kandus
与配偶出行
2025 年 7 月 6 日
满意:服务设施,清洁度
Supper friendly staff and always helpful with extra towels or anything else you need
Kandus
2025 年 6 月入住 7 晚
8/10 还可以
Eric
2025 年 7 月 5 日
Eric
2025 年 7 月入住 1 晚
6/10 一般
James
与家人出行
2025 年 7 月 3 日
Hotel is located on the side of a hill. Not a lot of walking options for dinner.
James
2025 年 6 月入住 1 晚
6/10 一般
jeff
与配偶出行
2025 年 6 月 29 日
满意:服务设施,员工和服务
Heck I’m was fine. Back entry to stairs is very dirty. Bathroom and bed was fine. Breakfast was ok along with the coffee. One night to lay our head before seeing Ruby Falls and Rock City which were very nice. Would probably spend more next time than stay here.
jeff
2025 年 6 月入住 1 晚
10/10 超赞
Christian
与配偶出行
2025 年 6 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was great! Nice and quiet and within range of various food options. Close to a walmart as well so would definitely recommend and stay here again.
Christian
2025 年 6 月入住 2 晚
10/10 超赞
NathanAndHolly,South Bend
2025 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
NathanAndHolly
2025 年 6 月入住 2 晚
8/10 还可以
Patsy
与家人出行
2025 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
-
Patsy
2025 年 6 月入住 2 晚
2/10 糟糕
Grady
2025 年 6 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
Room smelled strongly of smoke, and we realized the smoke detector had been taken from our room. Confronted front desk, and she didn’t seem surprised or do anything about it. Breakfast was fine. It’s what we expected for the price.
Grady
2025 年 5 月入住 1 晚
2/10 糟糕
Nikki
与家人出行
2025 年 6 月 27 日
不满意:住宿条件和设施,清洁度
Near $300 for one night stay. Picture missing from wall, plastic bag and towel taped over smoke detector, refrigerator leaking on floor, cigarette burns in comforter (non smoking room) and stains on sheets and bed. Not what I was expecting for the cost and room pics posted hotel site. Front desk was helpful and courteous. Tried to make it right changing sheets and making fire detector operational. Would not recommend.
Nikki
2025 年 6 月入住 1 晚
8/10 还可以
Susan
2025 年 6 月 26 日
满意:清洁度、服务设施、住宿条件和设施
The deadbolt on the door was inoperable. My keycard would only work for part of the time.
Susan
2025 年 6 月入住 1 晚
4/10 很差
Teresa
与家人出行
2025 年 6 月 25 日
不满意:清洁度
Old sheets and towels. We had some good towels but some towels were old with holes in them. Sheets were not clean. There were several hair pieces on the sheets along being on the bedspread. Bathroom sink was stopped up.