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Reviews of Sleep Inn Chattanooga

2.5 out of 5
Sleep Inn Chattanooga
2351 Shallowford Village Dr, Chattanooga, TN

Reviews

7.4

Good

Rating 10 - Excellent. 192 out of 748 reviews" "
Rating 8 - Good. 269 out of 748 reviews" "
Rating 6 - Okay. 151 out of 748 reviews" "
Rating 4 - Poor. 80 out of 748 reviews" "
Rating 2 - Terrible. 56 out of 748 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Avy

Travelled with family
Liked: Cleanliness, staff & service
The property smells old and damp but is clean.
Stayed 3 nights in May 2024

2/10 Terrible

Tarrika

Disliked: Staff & service
Stayed 1 night in May 2024

6/10 Okay

Frank, Brampton

It’s Quiet
Stayed 1 night in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Jan 2024

8/10 Good

Gae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Room was a little dated, but clean
Stayed 1 night in Jan 2024

8/10 Good

Pia Sophie

Stayed 1 night in Dec 2023

2/10 Terrible

Russell

Disliked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Octavius

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Inattentive
I was good until checking out. I left my bags in my room to go too store, after I came back the room was clean and bags were thrown in trash. This was at 9:50 AM.
Stayed 2 nights in Dec 2023

2/10 Terrible

Jay

Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

6/10 Okay

Kevin

Travelled with family
Liked: Room comfort
So so..good price for what it was.
Two live roaches in the shower. No coffee at breakfast. Bed was comfortable. Tv worked after I plugged the hdmi cord in the correct place.
Stayed 1 night in Nov 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Nov 2023

2/10 Terrible

Justin

Stayed 1 night in Nov 2023

10/10 Excellent

Evan, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the price.
Stayed 1 night in Oct 2023

10/10 Excellent

Whitney

Stayed 1 night in Oct 2023

6/10 Okay

Maged

Stayed 2 nights in Sep 2023

10/10 Excellent

Joshua

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Antonia

Stayed 1 night in Aug 2023

6/10 Okay

Tiana

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The rooms were dirty. The pocket door on the bathroom was difficult to close and hand brown, dirty hand prints all over the door. There was hair on the bathroom floor. There was mold and dirt in the air conditioner.
Stayed 1 night in Jun 2023

4/10 Poor

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and dirty
The room was disgusting to say the least. There was hair on the toilet, and in the bed under the sheets. Clearly not cleaned. Not all the lights worked in the room. The carpet looked liked it should be pulled up and thrown away, totally stained and filthy. The TV remote was so sticky we had to use a face cloth to hold on to it. Don't think it was ever wiped down. Had to wear sandals in the shower and in the room as it didn't feel clean enough. After travelling more than 10 hours all we wanted was a decent night sleep and that didn't happen. Very poor place
Stayed 1 night in Jul 2023

10/10 Excellent

Bernard

Stayed 2 nights in Jun 2023

6/10 Okay

John

Travelled with family
Liked: Staff & service
Stayed 2 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed in the overall cleanliness of the room. It stunk, the toilet seat as extremely loose, there was barely any water pressure in the sink and the tv didn't work.
Stayed 1 night in Jun 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with good value.
Stayed 1 night in Jun 2023

6/10 Okay

Chelsey

Liked: Staff & service
The pictures online are slightly misleading. The hotel is not awful, but it’s also not as nice as the photos show in the listing. The rooms look a little rundown and tired in person. Nice enough, but just ok. The breakfast options were ok, but were also a bit sad looking. The neighborhood felt a little rough, but not awful. Very commercialized area. Positives: - the hotel staff was very nice and accommodating! - there were multiple restaurants within walking distance, basically right across the street. -quick access to major roadways and a close drive to many basic shops and stores.
Stayed 4 nights in May 2023

6/10 Okay

Donald

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2023

8/10 Good

SUSAN, FAIRVIEW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Letitia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL!
Dirty hotel...Tub was stained really bad. Not worth the money...
Stayed 1 night in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Diana, Hamel

Stayed 1 night in Mar 2023

6/10 Okay

Charlotte

Liked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Quick easy place to get off the road.
Stayed 1 night in Mar 2023

10/10 Excellent

Karen Van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, felt safe leaving the vehicle, quick stop on journey
Stayed 1 night in Feb 2023

8/10 Good

Stephen

Travelled with group
Liked: Staff & service, room comfort
Was nice, There was not a smoke detector in the room, just the wires looks like someone stole it
Stayed 1 night in Feb 2023

6/10 Okay

Robert

Stayed 1 night in Jan 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
Trip Home
I selected the hotel for convenience on my return trip and it was OK. The hotel staff were wonderful but did not schedule the wakeup call I requested. Actual breakfast food was not great, but coffee was good. At least it was clean.
Stayed 1 night in Dec 2022

2/10 Terrible

Sally

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

KIMBERLY, Louisville

Disliked: Cleanliness, property conditions & facilities
The toilet roll holder can’t hold if half of it is NOT attached to the wall. The shower floor has no grip. You better hold on the best you can because when it’s wet, it gets pretty slippery. The carpet has indescribable stains. Just nasty. I checked for bed bugs and it passd!

2/10 Terrible

Charles

Stayed 1 night in Oct 2022