Doubletree Hilton at Cheltenham is fabulous for family trip where I ever experienced with. The staffs were very helpful for everything even I requested so much to suit for the elderly, such as shower bathroom etc. I would highly recommend the Hilton at Cheltenham for everyone.
MAN CHI
2023 年 3 月入住 2 晚
8/10 还可以
Laam Ting Cherry
商务旅客
2023 年 3 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay but room is small
Laam Ting Cherry
2023 年 2 月入住 1 晚
8/10 还可以
MAN CHI
与家人出行
2023 年 2 月 28 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Love to stay again
Service is good, room is tidy and comfort and the staffs are helpful. Love to stay again.
MAN CHI
2023 年 2 月入住 3 晚
8/10 还可以
真实旅客
2019 年 5 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
不錯
房間比較細,但整體ok, welcome cookies 很好吃
真实旅客
2019 年 4 月入住 1 晚
10/10 超赞
Sabrina
与家人出行
2025 年 7 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely night at this hotel when attending one night at the 2000 Trees festival nearby. The girl at front desk was very friendly and helpful. We used the gym, pool, sauna and steam rooms. All were very clean. Our room was soa ious enough for 3 adults. The air con was very welcome in the 30 degree heat outside and the beds were super comfy. We would not hesitate to come back.
Sabrina
2025 年 7 月入住 1 晚
8/10 还可以
Amaka
2025 年 7 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Ameneties (gym and Pool), Pretty and peaceful envirnoment, comfy bed but no lift
Amaka
2025 年 7 月入住 1 晚
6/10 一般
Lisa
与配偶出行
2025 年 7 月 7 日
Stuffy room but sit on too fierce sadly. Pillows very squishy & uncomfortable
Lisa
2025 年 7 月入住 2 晚
10/10 超赞
Laura
2025 年 6 月 28 日
Laura
2025 年 6 月入住 1 晚
6/10 一般
John
与配偶出行
2025 年 6 月 23 日
满意:住宿条件和设施,清洁度
Staff were friendly and helpful.
Community rooms were spacious and decor good.
Bedroom and en suite both cramped and offering insufficient hanging space for clothes, towels, etc.
Breakfast quality poor
Evening meal menu had insufficient choice, and food quality only average.
John
2025 年 6 月入住 4 晚
8/10 还可以
Glenn
与家人出行
2025 年 6 月 8 日
满意:清洁度、员工和服务、服务设施
There was a musty smell in the passageway leading to our room . Suspect more air circulation needed to eliminate the odour. Otherwise enjoyed the stay.
Glenn
2025 年 6 月入住 1 晚
10/10 超赞
Babette
2025 年 6 月 6 日
Babette
2025 年 6 月入住 4 晚
6/10 一般
Maria
2025 年 6 月 2 日
Disappointed with the spa, to much bleach, havy to breath.
Bar run out of a lot items
Maria
2025 年 6 月入住 1 晚
10/10 超赞
Babu
2025 年 6 月 2 日
Babu
2025 年 6 月入住 1 晚
8/10 还可以
Taiyyibah
商务旅客
2025 年 5 月 28 日
满意:清洁度、服务设施、住宿条件和设施
I loked the facility overall. It was quiet and peaceful
Taiyyibah
2025 年 5 月入住 2 晚
10/10 超赞
Quentin
与配偶出行
2025 年 5 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
With a lake and stream and woodland. I enjoyed hearing the Tawny Owls hooting just behind the hotel, and seeing the Grey Wagtails taking food to their nest by the lake. The staff were friendly and helpful. Good to have electric vehicle charging on site too!
Quentin
2025 年 5 月入住 2 晚
8/10 还可以
Lynn
与配偶出行
2025 年 5 月 2 日
满意:清洁度、服务设施、住宿条件和设施
Room was comfortable.
Breakfast was good plenty of choice lovely outlook from restaurant
Lynn
2025 年 4 月入住 1 晚
8/10 还可以
Eileen
2025 年 4 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
It was a very pleasant experience. All persons very pleasant. The only thing I found difficult was by being in room 420 there was no indication as to the direction for the pool etc.
Eileen
2025 年 4 月入住 1 晚
10/10 超赞
Jennifer
与配偶出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, superb staff, clean, good quality bed and bedding. Guest use of the spa facilities is great.
Jennifer
2025 年 4 月入住 1 晚
10/10 超赞
saurav
2025 年 4 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good
saurav
2025 年 4 月入住 1 晚
6/10 一般
Meryl
与家人出行
2025 年 4 月 23 日
满意:住宿条件和设施,服务设施
不满意:清洁度
We were so looking forward to our stay as it was planned as some luxury around cheaper forms of accommodation. The first room we were put in had an air con unit outside the window which was noisy and reception kindly moved us to another room. I was really looking forward to having the room serviced daily however this didn’t happen. One day I left the “come back later” sign on the door (presuming it was requesting the housekeepers to come later in the day, after we left. No one came. The next day I asked a housekeeper to clean the room and I was told I will need to go to reception and request it, which I thought was odd but didn’t have time to go as I was in a rush. The next day the towels were changed only after my partner specifically requested it. Otherwise, the property is lovely in a beautiful location.
Meryl
2025 年 4 月入住 5 晚
8/10 还可以
Julie
2025 年 4 月 19 日
满意:清洁度、住宿条件和设施、客房舒适度
Julie
2025 年 4 月入住 1 晚
10/10 超赞
Vivian
2025 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Vivian
2025 年 4 月入住 3 晚
6/10 一般
Luke
2025 年 4 月 17 日
满意:员工和服务
不满意:清洁度
Luke
2025 年 4 月入住 1 晚
6/10 一般
真实旅客
与家人出行
2025 年 4 月 14 日
不满意:客房舒适度
Lovely hotel but not a place to stay with a baby
Hotel is in a lovely location, looks better in photos than in person, a bit dated in places. The beds are really hard and uncomfortable too. The service from bar and breakfast colleagues was really good. My biggest gripe is that there was no lifts for us to use. We were put 2 floors down from reception and had to carry a baby and all our bits pushchair etc down or up 2 flights of stairs every time we wanted to do something. Staff just watched us each time we saw them with no offer of help. Really poor accessibility for people with babies or disabled as steps everywhere. They have ancient manual lifts which you aren’t allowed to use and have to find a colleague for, who are never around when you need them. Ridiculous in this day and age, you must sort this out as I would not stay again based on this as It ruined our stay. Need to apply logic when a booking comes through given the access issues.
真实旅客
2025 年 4 月入住 3 晚
8/10 还可以
Chris
与配偶出行
2025 年 4 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A long walk to our room, but quiet.
Good breakfast
Restaurant menu limited and expensive