“Rooms were clean. Coffee in the room is not complementary. There is a complementary bottle of water, but only the first day.
No iron nor iron board in the room, you have to ask for it and it has to be returned after.
No hair conditioner. The pool was great, 25 m and very clean. The stuff in the hotel was friendly. Very poor management in the restaurant. No one on the door to welcome you and sit you. Free breakfast buffet and no waiters around, customers help each other to find out where things……
“Beautiful hotel! Wish we could’ve stayed here longer. The food was amazing, pool was nice and clean, rooms were comfortable! Very impressed. The staff were so kind and very helpful. The view from the room balcony was gorgeous.”
“Tired rooms, staff not particularly enthusiastic or communicative, slow to respond to requests for basics like towels and toilet paper, most of the focus on the glitzy casino attached, and bedbugs. This wouldn't pass inspection as a three-star in most Western countries.
On the plus side, the breakfast was well done, there's a good restaurant next door (Happy) with contrastingly great service (so it is possible), and it's a short walk into the town centre and other attractions.”
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