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Crabwall Manor Hotel & Spa

3.0 star property
Travelers relax by the inviting lobby fireplace or rejuvenate with aromatic massage treatments at this welcoming retreat near the train station

Choose dates to view prices

Crabwall Manor & Spa, BW Signature Collection offers a perfect escape with its indoor pool and professional ESPA spa treatments. Guests stay connected with free in-room WiFi while enjoying the cozy atmosphere of the fireplace and bar, with convenient access to nearby attractions.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is HK$693
HK$832 total
includes taxes & fees
31 May - 1 Jun

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About this property

Crabwall Manor Hotel & Spa

  • Hotel near Chester City Walls
  • At Crabwall Manor Hotel & Spa, you can look forward to a terrace, a garden and a fireplace in reception. Indulge in a hot stone massage, a body scrub and aromatherapy at Espa, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a health club.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • Buffet breakfast (surcharge), secured bike storage and luggage storage
    • A banquet hall, a vegetable garden and a 24-hour front desk
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Crabwall Manor Hotel & Spa feature comforts, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and free bottled water. Guests reviews speak well of the clean rooms at the property.
  • Extra amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and free toiletries
    • Wardrobes/cupboards, free infant beds and electric kettles

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Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16 for adults and from GBP 12 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards

We should mention

This property does not have any lifts

Frequently asked questions

Does Crabwall Manor Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crabwall Manor Hotel & Spa?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Crabwall Manor Hotel & Spa on 31 May 2026 start from HK$693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crabwall Manor Hotel & Spa pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Crabwall Manor Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Crabwall Manor Hotel & Spa?

Check-in begins at 3 PM. After-hours check-in is not available.

What time is check-out at Crabwall Manor Hotel & Spa?

Checkout is at 11 AM.

Where is Crabwall Manor Hotel & Spa located?

Situated in Chester, this spa hotel is within 3 miles (5 km) of University of Chester, Countess of Chester Hospital and Chester Zoo. Chester City Walls and Storyhouse are also within 3 miles (5 km).

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

9.0

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 438 out of 1001 reviews
Rating 8 - Good. 300 out of 1001 reviews
Rating 6 - Okay. 153 out of 1001 reviews
Rating 4 - Poor. 80 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

Verified

8/10 Good

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff friendly and helpful would recommend
Stayed 1 night in Apr 2026
Verified

8/10 Good

Chester

Liked: Cleanliness, staff & service, amenities
Clean room & amenities fantastic!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Nice gym and Spa, rooms clean and spacious
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kylie

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, beautifully decorated hotel for Christmas
Stayed 1 night in Dec 2025
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Friendly efficient staff and nice rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Spa facilities were lovely, the pool temperature was perfect. Room was lovely, great big bath. Breakfast was nice, with decent choices.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelled as always. Everything about Crabwall Manor is the best. Fantastic grounds, stunning rooms and attentive staff from the reception to the bar staff to housekeeping. Warm welcome on checking in at reception, passed the keys to room 47 and although it doesn’t really have a ‘view’ the enclosed courtyard was nicely presented. The room was vast with enough space to provide the 2 high back chairs without feeling crowded. Bathroom was huge……(only wish was it had a freestanding bath!!!!) and again nicely decorated. Had drinks and evening meal in the bar, food was as great as was the staff who couldn’t do enough. Peaceful nights sleep with little to no noise from surrounding rooms. 4th visit now and I’m feeling that will soon increase given just how great every stay has become.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

LAURA

Liked: Cleanliness, staff & service, amenities
Beautiful building. Lovely friendly staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities
Beautiful large room, in good decorative order with nice products, ample parking and lovely rural views. Breakfast is not cooked to order, which for the price of the rooms might have been expected, however for a hot buffet it was pretty good and the cold buffet was also good quality. Friendly and helpful staff. Didn't have time to use the spa.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, amenities
The room was clean, staff very friendly and helpful. I had room 7, not much of a view from window though, it looked straight out at the air vent for the kitchen so occasionally had cooking smells wafting into the room, other than that a pleasant stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely trip with good dining options
Stayed 1 night in May 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
We had room 40, which was extremely spacious and well appointed, and very clean. The bathroom was equally well appointed, but I have one small issue with bath/shower units, that is the very nature of the slopping floor of the actual bath makes them difficult to keep your feet, particularly when getting out after a shower when both feet and the bath surface are wet. One hand definitely needs to be keeping a tight hold of the wall mounted grab handle to prevent a fall.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ceri

Liked: Cleanliness, amenities, property conditions & facilities
Evening meal in restaurant was ok main was delicious but dessert was a let down completely. Rooms was lovely and clean downside was the two single mattresses squashed together to make a double and the tv signal was a hit and miss. All in all a lovely weekend break away!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities
Gym good, staff good, setting good, room good. Evening food - very overpriced for the quality delivered. 2 warmish ( I suspect microwaved) satay sticks with side sauce, the smallest and worst medium sirloin (overcooked) I’ve ever had with a few oven chips 1/2 tomato on a mushroom & 2 beers £64. A huge let down. Would not return - there’s too many similar and better options available.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Room spotless except for the damaged waste bin in bathroom. Room spacious and tastefully decorated. Bed very comfortable. Loved the large bath. Enjoyed breakfast. Great selection. The only issue we had was poor lighting.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Stayed at the hotel for a wedding, good location and convenient for Chester.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Lovely hotel. Beautiful setting and grounds. Nice large room nicely decorated. Well situated to get to Chester or the Wirral. Would highly recommend this hotel.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Beautiful hotel, comfortable bed, friendly staff. And good price
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Emma

Disliked: Property conditions & facilities
Check in was good. Room spacious but very tired but comfortable Although it appeared clean it was grubby. Stained carpets, cracked window, mould around bath
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel , friendly staff
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Giorgo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time visiting and it was amazing. Definitely we are visiting again!! Stuff was amazing and helpful and food was great!!!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool, gym and spa. Nice quiet hotel in a beautiful location.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great and in beauitful area spa looks great definitely stay again
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Angharad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely hotel

lovely pool and spa area nice food in hotel polite and helpful staff room service available until 9pm good wifi
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent hotel wouldn't hesitate to return. Friendly staff,good food excellent service and a fantastic room great value.
Stayed 1 night in Dec 2024