Cooked-to-order breakfast (surcharge), express check-out and free newspapers
Smoke-free property, luggage storage and tour/ticket information
A 24-hour front desk, a lift and concierge services
Guest reviews say great things the helpful staff, first-rate property condition and location
Other conveniences in all rooms include:
Recycling and LED light bulbs
Rainfall showers, eco-friendly toiletries and hairdryers
Free tea bags/instant coffee, electric kettles and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking for GBP 12 per day; discounts available
Food and drink
1 restaurant
1 bar
24-hour room service
Restaurants on site
Hotel Indigo Restaurant
Things to do
Private picnics
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
A meeting room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Hand-held shower head
Step-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Couples dining
Romance packages available
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Premium bedding
Bathroom
Dressing gowns
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels
Entertainment
Smart TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Free tea bags/instant coffee
More
Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Slippers
Soundproofing
Policies
Check-in
Early check-in subject to availability
Early check-in is available for a fee
Check-out
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Indigo Chester
Indigo Chester, An Ihg
Hotel Indigo Chester an IHG Hotel
"Hotel Indigo Chester an IHG Hotel"
Hotel Indigo Chester, an IHG Hotel Hotel
Hotel Indigo Chester, an IHG Hotel Chester
Hotel Indigo Chester, an IHG Hotel Hotel Chester
Frequently asked questions
Is Hotel Indigo Chester, an IHG Hotel pet-friendly?
No, only service animals are welcome at the property.
Hotel Indigo Chester, an IHG Hotel Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 741 out of 922 reviews" "
10 - Excellent
741
Rating 8 - Good. 140 out of 922 reviews" "
8 - Good
140
Rating 6 - Okay. 26 out of 922 reviews" "
6 - Okay
26
Rating 4 - Poor. 7 out of 922 reviews" "
4 - Poor
7
Rating 2 - Terrible. 8 out of 922 reviews" "
2 - Terrible
8
9.6/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.8/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Nicola
Travelled with partner
29 Apr 2024
Wonderful service , friendly staff. No complaints. Good sized room with a great powerful shower . Would definitely stay here again !
Complimentary upgrade and mini bar which was welcome touch. Decent hotel bar. Breakfast £16 a head which is fine but only negative is that in that price it only includes filter coffee , which only found out when ordering at Breakfast time not explained at point of purchasing. Staff across the board very friendly and helpful.
Lovely stay. The hotel smells amazing and is lovely and clean. Staff are friendly and helpful, gave great meal recommendations and one kind man even lent us his umbrella for the evening. Breakfast was lovely and our waiter went out of his way for me. Rooms are lovely and our view was nice too.