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The Chester Grosvenor

5.0 star property
Luxury spa hotel, walk to Chester City Walls

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Chester Grosvenor

Photo gallery for The Chester Grosvenor

Exterior
Front of property – evening/night
Premium bedding, minibar, in-room safe, individually decorated
2 restaurants, breakfast served
Reception

Overview of The Chester Grosvenor

Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
The price is HK$1,316
Price available on 2024/04/22

Explore the area

Map
Eastgate Street, Chester, England, CH1 1LT
  • Popular LocationThe Rows of Chester1 min walk
  • Popular LocationChester Station13 min walk
  • Popular LocationCapenhurst Station14 min drive
  • AirportManchester (MAN)43 min drive
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Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Premium bedding, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Premium bedding, minibar, in-room safe, individually decorated

Executive Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Hotel Indigo Chester, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.6 out of 10, Exceptional, (912)
The price is HK$752
per night
6 May - 7 May
Hotel Indigo Chester, an IHG Hotel

About the area

Chester

Located in Chester, The Chester Grosvenor is in the city centre and near a train station. Grosvenor Museum and Dewa Roman Experience are cultural highlights, and some of the area's attractions include Chester Zoo and Chester Roman Gardens. Looking to enjoy an event or a game? See what's going on at Chester Racecourse or Oulton Park Circuit. Spend some time exploring the area's activities, including golfing.
Visit our Chester travel guideOpens in a new window

What's nearby

  • Chester Cathedral - 2 min walk
  • Chester City Walls - 7 min walk
  • Chester Racecourse - 9 min walk
  • University of Chester - 14 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 13 min walk
  • Manchester Airport (MAN) - 47 min drive

Restaurants

  • Shrub - 2 min walk
  • Caffè Nero - 1 min walk
  • Starbucks - 3 min walk
  • Costa Coffee - 2 min walk
  • Marlborough Arms - 1 min walk

About this property

The Chester Grosvenor

Luxury boutique hotel in the city centre
Close to Chester City Walls and Chester Racecourse, The Chester Grosvenor provides free continental breakfast, a coffee shop/cafe and a library. Indulge in a body treatment, a massage and a body wrap at Grosvenor Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Limo/town car service, valet parking (surcharge) and express check-out
  • Express check-in, a lift and a porter/bellboy
  • Concierge services, massage treatment rooms and a banquet hall
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 individually furnished rooms feature comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Other amenities include:
  • Childcare services and cots/infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and shower/bath combinations
  • LED TVs with premium channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 10.00 per night)
  • Valet parking on site (GBP 20.00 per night)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Simon Radley Fine Dining
  • La Brasserie
  • The Arkle Bar and Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 01 January to 10 January:
  • One of the dining venues
The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per night.
Cots (infant beds) are available for GBP 17.5 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: GBP 10.00 per night
  • Valet parking fee: GBP 20.00 per night
  • Crib (infant bed) fee: GBP 17.5 per stay
  • Rollaway bed fee: GBP 35.0 per night
  • Facilities fee: GBP 35.00 per accommodation, per day and includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Chester Grosvenor Hotel
Chester Grosvenor
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester

Frequently asked questions

Is The Chester Grosvenor pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Chester Grosvenor?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at The Chester Grosvenor on 22 Apr 2024 start from HK$1,315.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Chester Grosvenor?

Self-parking is available for GBP 10.00 per night. Valet parking is available for GBP 20.00 per night.

What time is check-in at The Chester Grosvenor?

Check-in begins at 3 PM.

What time is check-out at The Chester Grosvenor?

Checkout is at 11:00 AM.

Where is The Chester Grosvenor located?

Located in the heart of Chester, this luxury hotel is within a 10-minute walk of The Rows of Chester, Chester City Walls, and Chester Racecourse. Eastgate Clock and Chester Cathedral are also within 5 minutes. Chester Station is 13 minutes by foot and Bache Station is 29 minutes.

The Chester Grosvenor Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 730 out of 1003 reviews" "
Rating 8 - Good. 189 out of 1003 reviews" "
Rating 6 - Okay. 56 out of 1003 reviews" "
Rating 4 - Poor. 16 out of 1003 reviews" "
Rating 2 - Terrible. 12 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Harriet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous service, thank you for looking after us, we had a super stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Irene On

Liked: Cleanliness, staff & service, property conditions & facilities
Nice atmosphere
Stayed 4 nights in Mar 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable breakfast delicious i had the continental my partner had a full english both great Look forward to returning
Stayed 1 night in Mar 2024

10/10 Excellent

Tarun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Mar 2024

8/10 Good

matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good , couple of little issues which was sorted.
Stayed 1 night in Mar 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, only complaint was noise from air-con. Staff excellent and great location.
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Lovely staff. The rooms need updating though
Stayed 3 nights in Mar 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real quality
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a very pleasant stay, staff were excellent. Only slight complaint is the advertisment stating breakfast included - it is, but only a Continental. Upgrade is available, but for the price we paid a cooked breakfast isn't much to ask for.
Stayed 2 nights in Feb 2024