Hotel Platas
2.5 star property

Hotel in Chetumal with 24-hour front desk

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your current months are May, 2024 and June, 2024.
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June 2024

Photo gallery for Hotel Platas

Balcony
Property entrance
Hypo-allergenic bedding, individually decorated, individually furnished
Bathroom
Property grounds
Reviews
4.0

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Check out the area

Map
Plutarco Elias Calles #205, Heroes, Chetumal, QROO, 77000
  • Popular LocationPalacio Municipal De Othon P. Blanco7 min walk
  • Popular LocationChetumal Ferry Terminal11 min walk
  • Popular LocationMuseum of Maya Culture13 min walk
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)6 min drive
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Room options

Basic Quadruple Room, Non Smoking, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Blackout curtains
Fan
  • City view
  • Sleeps 5
  • 2 Double Beds

About the area

Chetumal

Hotel Platas is located in Chetumal. Lake Bacalar and Explanada de la Bandera reflect the area's natural beauty and area attractions include Payo Obispo Zoo and Santuario del Manati.

What's nearby

  • Palacio Municipal De Othon P. Blanco - 7 min walk
  • Explanada de la Bandera - 10 min walk
  • Palacio de Gobierno - 10 min walk
  • Chetumal Ferry Terminal - 11 min walk
  • Museum of Maya Culture - 13 min walk

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 7 min drive

Restaurants

  • Marisqueria el Taco Loco - 1 min walk
  • Babu Té Bar - 6 min walk
  • Super Frutti - 6 min walk
  • Tortas el Amigo - 6 min walk
  • Los Almendros - 6 min walk

About this property

Hotel Platas

Property highlights
Consider a stay at Hotel Platas and take advantage of a free daily manager's reception, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
You'll also find perks such as:
  • Smoke-free property, coffee/tea in reception and a 24-hour front desk
  • A front desk safe, a water dispenser and free newspapers
Room features
All rooms are individually furnished, and boast comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, fans and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking

Food and drink

  • Free daily reception
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Individually furnished
  • Soundproofing

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: MXN 100.0 per room, per night.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
On-site parties or group events are strictly prohibited

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Hotel Platas Hotel
Hotel Platas Chetumal
Hotel Platas Hotel Chetumal

Frequently asked questions

Is Hotel Platas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Platas?

There is free parking nearby.

What time is check-in at Hotel Platas?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Hotel Platas?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Hotel Platas located?

Situated in Chetumal, this hotel is within a 10-minute walk of Palacio Municipal De Othon P. Blanco and Museo de la Ciudad. Explanada de la Bandera and Palacio de Gobierno are also within 15 minutes.

Hotel Platas Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 0 out of 7 reviews" "
Rating 6 - Okay. 3 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 3 out of 7 reviews" "

6.0/10

Cleanliness

4.2/10

Staff & service

3.0/10

Amenities

4.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
From day one the toilet tank never fill and never flush well, report front desk but no plumber to fix. While whole time I stay. Last 2 days my room have no tv cable, I report and they can’t able to reach dish company. My room have no wifi, I have to come outside to common area to use wifi, when I report front desk then they say that your room is far from signal range. Then why say room have wifi on site. I have big problem while checking in. They say my card didn’t accept but it work at the atm well. They want money in cash in there hands , I think that is the whole point. My paper say that my price is included my 2 kids and 2 adult but they still charge me for 1 extra kid every day which I stay. Very terrible experience and front desk don’t talk English at all. And after all which room I stay number 9 don’t have remote for ac , I have get up and on and off from breaker and I can’t adjust the speed, it set on 1 and I have get up always to off it all the time at mid night during my sleep. Very terrible experience and it’s all true you can contact the company and check
Stayed 11 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
I liked the 24 hr service. I liked that it was in town
Stayed 2 nights in Apr 2019

6/10 Okay

Mayela

hotel x
Stayed 5 nights in May 2019

6/10 Okay

Mariela

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOS DIERON UNA HABITACION QUE PARECIA MAS CUARTO DE SERVICIO SIN TELEVISION NI VENTANA, PESIMO LUGAR, NO VOLVERE A ESE HOTEL
Stayed 1 night in May 2019

2/10 Terrible

Camila

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
Esta mas o menos con relacion al precio, el personal poco amable
Stayed 1 night in Apr 2019