Mumbai Chhatrapati Shivaji Maharaj Museum Hotels

"Room and staff exceeded my expectations..it was wonderful My compliments to room service and especially to Allwn Menezes..excellent follow through and service.."

"Best hotel we’ve ever stayed in, everything absolutely perfect. Hope we can come back sometime."

"The staff was super kind and helpful. They were extremely polite and ready to attend to our every need. The room was spacious and clean, and it also came with good quality amenities, like Dove shampoo, conditioner and soap. The breakfast was also very good and the staff served us with typical food."

"The quanlity of the service was overall excellent. My constructive feedback is towards the concierge department. They mentioned they connected with another TAJ hotel restaurant on my request to make dinner reservations. This restaurant did not accept reservations but i was told they registered my name so the restaurant was aware i was to arrive with my guests. However, the restaurant did not register my name and the manager there confirmed thisby showing me the guest list. I sought clarification upon returning to the Taj Palace but again no explanations were provided. I found this lack of communication from their end rather disheartening. I would have appreciated an explanation. The service of Amrita, the management trainee was good. Th restaurant sea lounge was amazing boh for the food and service. The waiter staff Goydi and Kavya were excellent.Th constructive feedback that I provided to the manager Sagnik was well received. The service at the poolside was rather slow and my partner had to physically get up from our table and ask for a aiter after waiting about 10 mins. The interesting part was that it wasn't even busy in appearance and a few of the staff were horsing around by themselves. I hope that the training program for these youngsters improve as it reflects poorly on the hotel brand. The pool staff and the health club staff were all amazing notably Appa, Parmeswer and Yogesh who went above and beyond to provide amazing service. The shamiana restaurant needs an upd"

"Staff were so helpful and friendly and added to the overall quality of the stay. A highlight was the breakfast each morning with the quality of food and attention to detail of the staff. Location of the hotel is very good, close to the main attractions and we loved the pool. We couldn't fault our stay and would gladly return to the Oberoi."

"Nice little hotel in am ideal location for those willing to explore Colaba and SoBo. Rooms are well done and staff is courteous "

"Very nice room, excellent staff. "

"This is the place to stay if you are looking for a great location, easy access to local historical sites, kind and professional service on every level, a generous breakfast, and a comfortable bed. We stayed for six nights at the Diplomat and will definitely return. Highly recommended."

"Clean room, great breakfast, good room service, good location "