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RatiLanna Riverside Spa Resort

Photo gallery for RatiLanna Riverside Spa Resort

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Overview of RatiLanna Riverside Spa Resort

VIP Access
UNESCO Sustainable Property

RatiLanna Riverside Spa Resort

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
33 Changklan Road, Muang, Chiang Mai, Chiang Mai

Explore the area

  • Popular LocationNong Hoi Market13 min walk
  • Popular LocationCentral Chiang Mai Memorial Hospital15 min walk
  • Popular LocationChiengmai Gymkhana Club3 min drive
  • AirportChiang Mai (CNX-Chiang Mai Intl.)7 min drive

Choose dates to view prices

About this area

Chiang Mai

RatiLanna Riverside Spa Resort is located in Chang Khlan, a neighbourhood in Chiang Mai, and is in the city centre and on a river. Wiang Kum Kam and Tha Phae Gate are notable landmarks, and travellers looking to shop may want to visit Chiang Mai Night Bazaar and CentralPlaza Chiang Mai Airport. Travelling with kids? Consider Elephant Parade House, or check out an event or a game at 700th Anniversary Stadium.

What's nearby

  • Ratchavej Hospital - 9 min walk
  • Nong Hoi Market - 13 min walk
  • Central Chiang Mai Memorial Hospital - 15 min walk
  • Chiengmai Gymkhana Club - 3 min drive
  • Wiang Kum Kam - 5 min drive

Getting around

  • Chiang Mai Railway Station - 6 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 7 min drive

Restaurants

  • Where to eat
  • Mira Terrace – Al fresco dining restaurant offering Thai cuisine. Serves breakfast, lunch and dinner daily.
  • Rio Restaurant – Restaurant with a bar offering barbecue. Serves dinner on selected days.

About this property

RatiLanna Riverside Spa Resort

Family-friendly Chiang Mai resort in Chang Khlan, near Chiang Mai Night Bazaar
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free resort. Free breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a swim-up bar are on-site. All 75 soundproofed rooms provide free WiFi, free wired Internet and minibars. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches such as bathrobes and slippers.
RatiLanna Riverside Spa Resort offers 75 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chiang Mai resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
RatiLanna Spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6 AM to midnight
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free breakfast available daily 6 AM–10:30 AM
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Art gallery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Thai

Business services

  • Business centre
  • Computer station
  • Conference space (5705 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for THB 1700.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: THB 3500
  • New Year's Eve (31 December) Gala Dinner per child: THB 1750 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: THB 600 per vehicle (one-way)
  • Rollaway bed fee: THB 1700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

RatiLanna Riverside Spa Resort Chiang Mai
RatiLanna Riverside Spa Resort
RatiLanna Riverside Spa Chiang Mai
RatiLanna Riverside Spa
Ratilanna Riverside Hotel Chiang Mai
Ratilanna Riverside Spa Resort Chiang Mai Hotel Chiang Mai
Ratilanna Riverside Chiang Mai
Ratilanna Riverside Spa
RatiLanna Riverside Spa Resort Resort
RatiLanna Riverside Spa Resort Chiang Mai
RatiLanna Riverside Spa Resort Resort Chiang Mai

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 230 out of 360 reviews
5 - Excellent 64%
Rating 4 - Good. 97 out of 360 reviews
4 - Good 27%
Rating 3 - Okay. 21 out of 360 reviews
3 - Okay 6%
Rating 2 - Poor. 8 out of 360 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 360 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

2/5 Poor

Liked: Cleanliness, property conditions & facilities
The suite is perfect with very beautiful glass wall overseeing the Ping River. The room design is perfect
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have a wonderful experience stay in RatiLanna, staff are helpful and kindness, we stay at an executive suite with well equipped, room is large and balcony‘a view is great Breakfast is perfect and have many kind of choice Swimming pool is almost bigger than others in Chiang Mai, the price for ordering room service food is reasonable
Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, quiet and peaceful. Service excellent. However the hot and cold shower needs an upgrade.
Stayed 4 nights in Dec 2019