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Reviews of Hsin Hotel

4 out of 5
Hsin Hotel
No.69, Baoshun Rd., East Dist., Chiayi City

Reviews

9.4

Exceptional

Rating 10 - Excellent. 252 out of 361 reviews" "
Rating 8 - Good. 88 out of 361 reviews" "
Rating 6 - Okay. 16 out of 361 reviews" "
Rating 4 - Poor. 1 out of 361 reviews" "
Rating 2 - Terrible. 4 out of 361 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chen Tu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
優良
服務人員都很親切、友善、主動提供協助，房內乾淨、舒適、空間寬敞、動線暢通，兒童遊樂區非常廣大、器材種類豐富、數量充足、不會有排隊等候的情況發生。 非常適合帶小孩入住，願意再次前往。
Stayed 1 night in Nov 2023
Response from 新悦花園酒店 on 20 Nov 2023
親愛的Chen Tu貴賓:謝謝您於此分享美好的入住經驗，將入住新悦花園酒店的感受描述得如此詳盡，很開心我們能陪伴您度過一段愉快且難忘的假期，感謝您對新悦花園酒店客房及設施的肯定及讚揚。也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!新悦花園酒店

10/10 Excellent

Boon Yen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the most kid friendly hotel I’ve stayed in Taiwan. There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too. Totally worth it for families who are travelling with their little ones. The design of the lobby was cute and grand at the same time 👍 Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden. Room was of a good size with bath tub! Overall, very good impression of the hotel. Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍 Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.
Stayed 1 night in Nov 2023
Response from Hsin HOTEL on 24 Nov 2023
Dear Boon Yen,Thank you for sharing your feedback regarding your stay at Hsin HOTEL. We really appreciate your praises and encouraging comments on our staffs. We work very hard on serving every guest the best and we're so glad to see those efforts pay off on your last visit!Sincerely,Hsin HOTEL

4/10 Poor

Steven

Stayed 1 night in Oct 2023
Response from 新悦花園酒店 on 24 Oct 2023
親愛的Steven貴賓:很抱歉，此次住宿讓您有不愉快的體驗，也謝謝您願意給我們批評與指教,讓我們有改善的機會，希望有機會能再度為您服務,謝謝您。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 新悦花園酒店 on 24 Oct 2023
親愛的貴賓:非常感謝您抽空填寫評語並給予好評,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

10/10 Excellent

Chun-pei

Stayed 1 night in Sep 2023
Response from 新悦花園酒店 on 4 Oct 2023
親愛的Chun-pei貴賓:非常感謝您抽空填寫評語並給予好評,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

8/10 Good

YATING

Stayed 1 night in Sep 2023
Response from 新悦花園酒店 on 15 Sept 2023
親愛的YATING貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2023
Response from 新悦花園酒店 on 15 Aug 2023
親愛的Jessica貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

8/10 Good

Poh Kee

Travelled with partner
Liked: Cleanliness, staff & service
This hotel does not reflect a 5 Stars category. Breakfast is average and limited and amenities average.
Stayed 3 nights in Jul 2023
Response from Hsin HOTEL on 11 Aug 2023
Dear Poh Kee,Thank you for sharing your feedback regarding your stay at Hsin HOTEL. However, we are very concerned to read that the breakfast and amenities did not meet with your expectations; what we would like to sincerely apologize for. We will work harder to enhance our staff training and service level to make Hsin hotel a better place to stay. We hope you will be giving us another chance and returning to our hotel in the future.Sincerely,Hsin HOTEL

10/10 Excellent

Jessica

Stayed 2 nights in Aug 2023
Response from 新悦花園酒店 on 9 Aug 2023
親愛的Jessica貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

CHINGSUNG

Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 9 Aug 2023
親愛的CHINGSUNG貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

MEI CHI

Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 4 Aug 2023
親愛的MEI CHI 貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

10/10 Excellent

YUEH-MEI

Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 17 Jul 2023
親愛的YUEH-MEI 貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Gi

Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 17 Jul 2023
親愛的Gi貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

CHIAO CHI

Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 12 Jul 2023
親愛的CHIAO CHI 貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

10/10 Excellent

Ming-Chen

Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 12 Jul 2023
親愛的Ming-Chen貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

De Jen

Stayed 2 nights in Jul 2023
Response from 新悦花園酒店 on 10 Jul 2023
親愛的De Jen貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Po Ju

Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 7 Jul 2023
親愛的Po Ju貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

8/10 Good

Chia-Chun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
適合親子旅遊的住宿
飯店人員都相當親切有禮貌, 環境及設施適合小孩在12歲以下的家庭, 早餐選擇雖然比不上其他4/5星級的飯店, 但精緻度還不錯
Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 5 Jul 2023
親愛的Chia-Chun貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Yen Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from 新悦花園酒店 on 5 Jul 2023
親愛的Yen Hung貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Kuohung

Stayed 1 night in Jun 2023
Response from Hsin HOTEL on 27 Jun 2023
親愛的貴賓您好:非常感謝您抽空填寫評論,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 敬祝 平安順心新悦花園酒店 敬上

10/10 Excellent

HSUAN MING

Stayed 1 night in Jun 2023
Response from Hsin HOTEL on 27 Jun 2023
親愛的貴賓您好:非常感謝您抽空幫我們評論,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 敬祝 平安順心新悦花園酒店 敬上

10/10 Excellent

SHIH Ching

Stayed 1 night in Jun 2023
Response from Hsin HOTEL on 27 Jun 2023
親愛的貴賓您好:非常感謝您抽空幫我們評論,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 敬祝 平安順心新悦花園酒店 敬上

10/10 Excellent

Chun Chen

Stayed 1 night in Jun 2023
Response from 新悦花園酒店 on 24 Jun 2023
親愛的Chun Chen貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Shufen

Stayed 1 night in Jun 2023
Response from 新悦花園酒店 on 19 Jun 2023
親愛的Shufen貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

CHIHCHIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
Stayed 1 night in May 2023
Response from 新悦花園酒店 on 1 Jun 2023
親愛的CHIHCHIEH貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

10/10 Excellent

Chi-Shan

Stayed 2 nights in May 2023
Response from 新悦花園酒店 on 2 Jun 2023
親愛的Chi-Shan貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

8/10 Good

MEI HUNG

Stayed 1 night in May 2023
Response from 新悦花園酒店 on 27 May 2023
親愛的MEI HUNG貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and lots amenities in the hotels, good for family trip:)
Stayed 2 nights in May 2023
Response from Hsin HOTEL on 6 May 2023
Dear Dennis,Thank you for sharing your feedback regarding your stay at Hsin HOTEL. Hope to have you back soon:)Sincerely,Hsin HOTEL

8/10 Good

TSENG

Stayed 1 night in Apr 2023
Response from 新悦花園酒店 on 29 Apr 2023
親愛的TSENG貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Chien Chun

Stayed 1 night in Apr 2023
Response from 新悦花園酒店 on 29 Apr 2023
親愛的Chien Chun貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Tu-Min

Stayed 1 night in Apr 2023
Response from 新悦花園酒店 on 27 Apr 2023
親愛的Tu-Min貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悦花園酒店

10/10 Excellent

CHING-CHIEN

Stayed 1 night in Apr 2023
Response from 新悦花園酒店 on 11 Apr 2023
親愛的CHING-CHIEN貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

WENLING

Stayed 2 nights in Apr 2023
Response from 新悅花園酒店 on 6 Apr 2023
親愛的WENLING貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

8/10 Good

wanju

Stayed 1 night in Mar 2023
Response from 新悅花園酒店 on 27 Mar 2023
親愛的wanju貴賓:非常感謝您抽空為我們填寫評論,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您! 新悅花園酒店

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的Amanda :非常感謝您願意與我們分享你的體驗經歷，讓我們能有更加進步的機會，也誠摯邀請您再次前來新悦花園酒店，讓我們有再次為您服務的機會，謝謝您!

10/10 Excellent

CHING MEI

Stayed 1 night in Mar 2023
Response from 新悅花園酒店 on 10 Mar 2023
親愛的CHING MEI 貴賓非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您

10/10 Excellent

Chih Cheng

Stayed 1 night in Feb 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的Chih Cheng貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

YU TUNG

Stayed 1 night in Feb 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的YU TUNG 貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

KANG HSIEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的KANG HSIEN貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

YU-CHEN

Stayed 1 night in Feb 2023
Response from 新悅花園酒店 on 6 Apr 2023
親愛的YU-CHEN 貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

8/10 Good

YI SEN

Stayed 1 night in Feb 2023
Response from 新悦花園酒店 on 6 Apr 2023
親愛的YI SEN貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Ying-Shuo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from 新悦花園酒店 on 6 Apr 2023
親愛的Ying-Shuo貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

6/10 Okay

Yute

Stayed 1 night in Feb 2023
Response from 新悦花園酒店 on 6 Apr 2023
親愛的Yute 貴賓:非常感謝您抽空填寫評語,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Wenhsin

Stayed 1 night in Feb 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的Wenhsin 貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Huang

Stayed 1 night in Feb 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的Huang貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

CHIN WEN

Stayed 1 night in Jan 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的CHIN WEN貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

Hsiaoping

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的Hsiaoping貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

6/10 Okay

Chang

Stayed 1 night in Jan 2023

10/10 Excellent

MEI HUNG

Stayed 1 night in Jan 2023
Response from 新悅花園酒店 on 14 Mar 2023
親愛的MEI HUNG貴賓:非常感謝您對我們的款待感到滿意,也因為您不吝地讚美與肯定,讓我們每位工作人員在工作崗位上都能得到成就感,也希望您有機會能再度選擇新悦花園酒店,讓我們陪您一起渡過美好的假期,謝謝您!

10/10 Excellent

C. Jay, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choices on the breakfast buffet
Stayed 1 night in Jan 2023
Response from Hsin HOTEL on 14 Mar 2023
Dear C. Jay,Thank you for the great review of Hsin HOTEL. We work really hard to offer great services and we are glad to see those efforts pay off on your last visit. Hope to have you back soon.Sincerely,Hsin HOTEL