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"Super friendly and helpful staff. "

"We spent 2 nights before flying out of Narita airport and chose this location because of its location. The outlet mall is a 10 min walk down a rural one lane road but once there, you have great access to shops and great little restaurants. Only bad thing we encountered was taxis do not run early and getting my daughter to the airport for her flight at 9 was a nightmare. We had to wake the owner to get help with transportation. She was amazing and helped us even though we woke her up so early & had to use Google translate to communicate. Prearrange your travel - tip. The shuttle bus from the mall is excellent and will take you to Tokyo station or Narita airport for $10 - great deal!! ( only starts at 10am)"