The Chicago Hotel Collection Ambassador Gold Coast
4/10 Poor
"Was okay, small room with a poor view, didn’t have the rollaway bed ready had to be requested separately. Overall wasn’t terribly impressed it was an overpriced Travelodge"
"The only negative I had with the hotel was that their food choices were limited, and there were not a lot of healthy options. I would have really appreciated more veg choices with the meals, and more salad options."
"This is a new hotel (2024) but you can already see wear and tear. It’s maybe slightly better than a holiday inn. The blanket is a little weird in that’s it’s a fleece between two sheets. It’s clear the fleece isn’t washed between stays as you can see hair. I agree with other reviews that not having card verification on both sides of the elevator is a huge miss. It’s only on the right side so people crowd the right panel.
You can’t fault the staff - super nice and polite."
"First I was thinking that the hotel is a good place. The location was very good close to tourist attractions.
The room I had reserved was on top floor which I was expecting a view but the room had a small window facing some other building rooms.the room had issues at the beginning which was the toilet was wobbly and I saw a bug on the ceiling plus some spider web.
The main issue was at the last night of the stay the AC of the hotel was not working and after several calls someone came and said it’s fixed and after they left the issue was not fixed and after calling the front desk 10 times I had to go down at midnight to see no one was there.
The next day after having a bad night sweating I went to talk to the manager she was so unreasonable telling me that the issue was due to weather and they will be able to give us a very little compensation which didn’t make sense to me as I couldn’t sleep the whole night.
Anyway do a better search and ont pay $300 for a night with this problems"