"The rooms were very clean. The front desk was very helpful. Dinner in the restaurant was delicious. Our only complaint was that because we were a party of six with lots of luggage, we needed help. It was hard to find and the guy took all the bags to one of three spaced out rooms and left. We still had to move our own bags even though my husband had tipped well. The only carts were the ones people brought over from the airport and there were none in the morning so we just did it ourselves. We do realize that in an airport hotel, most guests wouldn't need this service but after a long day of travel we did. That's our only problem to mention because the hotel is nice and otherwise had everything we needed for a one night stay."
"Rooms were well maintained, the staff, especially Ken was welcoming, kind and very helpful at check in. It was quick and easy to check out. We moved through the building quickly, very nice for a short stay and location is prime!!!"
"It was our first time touring in Chicago. We are from San Francisco. Loved this hotel! The lobby is beautiful. It has a great restaurant and bar. The staff is very friendly and accommodating. Would definitely stay here again."