Reception

Reviews of Ohio House Motel

2.5 out of 5
Ohio House Motel
600 N La Salle Drive, Chicago, IL

Reviews

9.0

Wonderful

Rating 10 - Excellent. 623 out of 1004 reviews" "
Rating 8 - Good. 265 out of 1004 reviews" "
Rating 6 - Okay. 59 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 30 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Erik

I was charged triple the amount that I was quoted at. I am trying to call the front desk with no response. I’ve been making phone calls for an hour and will continue until I get some kind of correspondence. Seriously, do not recommend this motel.
Stayed 1 night in May 2024
Response from MMunoz on 4 May 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience and frustration you experienced regarding the discrepancy in the amount charged and the lack of response from our front desk.We understand how important it is to have accurate pricing and responsive customer service, and we regret that we fell short of meeting your expectations in this regard. Please know that we take your concerns seriously, and we are committed to resolving this issue promptly.We would appreciate the opportunity to investigate this matter further and address any billing discrepancies. Our team is currently looking into your concerns, and we will reach out to you directly to resolve this matter as soon as possible.Once again, we apologize for any inconvenience this may have caused, and we thank you for bringing this to our attention. Your feedback helps us improve our services and ensures a better experience for our guests in the future.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. The woman who checked me in and was behind the counter most of my stay was so friendly and helpful. The room was very clean and all the amenities were great. The parking situation is fantastic, the rate isn't bad and you can self park near your room. In a major city like this, in the middle of the metro area, that's a rarity. Wish every city had one of these.
Stayed 2 nights in Apr 2024
Response from pmoreno on 3 May 2024
Dear Guest,We are pleased to see that you had an excellent stay with us. We will continue to strive so other's can have the same experience as you. Thank you for such kind words, we will make sure to forward those to her. We appreciate you leaving us a review. We hope to see you again in the future!

10/10 Excellent

joseph

Liked: Cleanliness, amenities
Awesome staff, so beautiful and clean.
Stayed 1 night in Apr 2024
Response from Mmunoz10 on 30 Apr 2024
Thank you so much for staying at The Ohio House, we thank you for your vibrant review. We hope to welcome you back in the near future.

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Clean and good location
Stayed 1 night in Apr 2024
Response from MMunoz on 25 Apr 2024
Thank you so much for taking the time to leave us a review! We're delighted to hear that you had a positive experience during your stay with us. Your satisfaction is our top priority, and we're glad to know that we met your expectations.

8/10 Good

Louis, Libertyville

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Mmunoz10 on 23 Apr 2024
Thank you so much for choosing to stay with us! We hope you had a lovely stay!

6/10 Okay

Katonia

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Very loud because of traffic in the area. Every time I’ve stayed here I put up the do not disturb and housekeeping still comes knocking and yelling housekeeping every morning, I think in an effort to rush people out before the actual check out time. They tried to keep my deposit because I had gotten a little bit of makeup on the pillows.
Stayed 2 nights in Mar 2024
Response from pmoreno on 22 Apr 2024
Dear Guest,There is a fee for any stained linens and pillows. If housekeeping cannot remove the stain then it becomes unusable which result's in lost linens. We prefer our guests return them clean as they were at check in. We apologize for the easily heard traffic, we are located on two busy streets that are connected to the highway. Thank you for staying with us and for leaving us a review.

10/10 Excellent

Jasmenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centralized with easy access to transportation. The hotel had lots of options for food, drinks and entertainment in the area.
Stayed 2 nights in Apr 2024
Response from Hector A on 22 Apr 2024
We extremely appreciate the great review, it makes us happy to have been able to serve you well during your stay with us! We truly hope you stop by again on your next trip to Chicago. Thanks for staying at the Ohio House Motel!

10/10 Excellent

Sonia

Lovely, quick little stay. Very clean, quaint, nice to have fridge and microwave in room. TV picture a bit dated and you can hear the doors closing out side of the room. But minor things. Overall a great value for downtown Chicago if all you need are the basics.
Stayed 1 night in Apr 2024
Response from pmoreno on 19 Apr 2024
We are happy to hear you had an excellent stay. Thank you for staying with us and for taking the time to leave us a review. We greatly appreciate it!

10/10 Excellent

Jaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from pmoreno on 19 Apr 2024
Thank you for staying with us!

8/10 Good

Louis, Libertyville

Good experience
Stayed 1 night in Apr 2024
Response from pmoreno on 17 Apr 2024
Thank you for staying with us and for leaving us a review. We appreciate it!

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
The receptionist at the hotel was super friendly, we got a warm welcome right from the start. Hotel was clean. Would book again for sure.
Stayed 1 night in Apr 2024
Response from rr on 10 Apr 2024
Thank you for the feedback on your visit! We are glad to hear about your experience and we hope to continue to provide exceptional stays!

8/10 Good

kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miss the free parking. Now $29/night. Can stay at many nicer hotels and pay daily parking. Ohio House lost it’s nitch in the city. So Sad:(
Stayed 3 nights in Mar 2024
Response from Raul R on 10 Apr 2024
We are sorry to hear about your thoughts on our new fee. We know it's a change for our regular loyal customers, but we tried holding off on parking for a great amount of time. Considering our location and competitors around the area we tried our best to meet in the middle of our company's revenue alleys and our customers satisfaction. Compared to other parking rates at hotel's, with our in and out policy 29 before tax could be seen reasonable. We hope overtime we can agree in this perspective but regardless we appreciate you choosing us for your stay!

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about the hotel
Stayed 1 night in Apr 2024
Response from rr on 10 Apr 2024
Thank you for choosing to stay with us! We are glad to hear about your experience and we hope to see you again soon!

10/10 Excellent

Keith

Stayed 1 night in Apr 2024
Response from MMunoz on 25 Apr 2024
We greatly appreciate you taking the time to share your experience with us! It's fantastic to hear that you enjoyed your stay and that we were able to meet your expectations. Your feedback is invaluable to us as we strive to provide exceptional service to all of our guests

8/10 Good

Shyann

Stayed 2 nights in Mar 2024
Response from MMunoz on 23 Apr 2024
We appreciate your input, and we hope to welcome you back for an even better experience in the future!

10/10 Excellent

Jason

Stayed 1 night in Mar 2024
Response from pmoreno on 19 Apr 2024
Thank you for staying with us!

8/10 Good

Curtis

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hector A on 29 Mar 2024
We'd like to thank you for choosing the Ohio House Motel! We appreciate the great review! We hope to see you soon thank you !

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and clean but parking was inconvenient. And to put down a deposit is more than the rate of the room.
Stayed 1 night in Mar 2024
Response from pmoreno on 13 Mar 2024
Dear Guest,Every hotel in the area requires a security deposit which varies in amount. Our rates also vary daily depending on occupation. Thank you for staying with us and for leaving a review!

10/10 Excellent

Louis, Libertyville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Service Thank you
Stayed 1 night in Mar 2024
Response from pmoreno on 13 Mar 2024
Thank you for staying with us and for leaving a review!

4/10 Poor

Erhan, Houstont

Disliked: Staff & service
Stayed 2 nights in Mar 2024
Response from pmoreno on 24 Mar 2024
Thank you for leaving us a review, we hope you had an excellent stay with us during your trip.

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, helpful...Enjoyed my stay. Definitely recommend
Stayed 3 nights in Feb 2024
Response from HA on 10 Mar 2024
Thank you Phyllis for staying with us. It makes us happy to have met expectations during your visit. We hope to see you soon!

10/10 Excellent

Dhrumil

Travelled with group
Liked: Cleanliness, property conditions & facilities
It’s the best thing if you just want a simple place to crash at the end of the day. It’s in the middle of downtown, surrounded by lovely cafes and is very easy on the pocket with its pricing. The rooms were clean and spacey enough to not be problematic.
Response from pmoreno on 3 Mar 2024
We are happy to hear that you had an excellent stay and were able to enjoy the nearby businesses. We greatly appreciate you leaving us a review and for staying with us as well. We hope to see you again sometime!

8/10 Good

Audry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a lot of great options for food close by and you can park your car to walk around the city if you're a guest there. Rooms were spacious. You do hear city noise quite often with where it is located.
Stayed 1 night in Feb 2024
Response from pmoreno on 3 Mar 2024
We appreciate you taking the time out of your day to leave us a review. We are also happy to hear that you enjoyed your stay and were able to visit nearby businesses. Unfortunately, we are located on two busy streets. Than you once again!

10/10 Excellent

DeAndre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, Clean, and Cozy!
Stayed 1 night in Feb 2024
Response from Hector A on 8 Feb 2024
Thank you for staying with us! We strive toward making your stay as best as can be, which is why we are happy to hear of your stay! We appreciate the feedback and hope to see you soon!

10/10 Excellent

Louis, Libertyville

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Very nice & professional personnel
Stayed 1 night in Jan 2024
Response from Hector A on 7 Feb 2024
Dear guest thank you for choosing the Ohio House Motel for your stay. It makes us happy to have been able to bring you great service. We hope to see you soon!

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Checking was really easy, front desk staff was really nice and understanding. Only thing is parking fee seemed expensive.
Stayed 1 night in Feb 2024
Response from Hector A on 4 Feb 2024
Dear guest thank you for staying with us. Nothing makes us happier than leaving you with a good experience, we are happy to hear of your stay. We do apologize about our parking policy. Keep in mind paid parking comes with a guaranteed spot and unlimited in and out privilege's! Thanks you for your valuable feedback, we hope to see you soon!

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We emailed and asked for an early check in and never got a response. When we arrived at 1:00 we were able to park our car but couldn’t get into a room. I am a little disappointed that they now charge for parking. The free parking was a big reason for staying here each time we visit. But it is only $29 which is cheap compared to other hotels. Overall it is a good hotel in a good location for what we need with very reasonable winter rates.
Stayed 1 night in Jan 2024
Response from RR on 30 Jan 2024
Thank you for staying with, and we extremely apologize for not being able to get back to you. We hope you enjoyed your stay and appreciate your understanding.

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room excellent customer service
Stayed 1 night in Jan 2024
Response from Hector A on 29 Jan 2024
Thank you valued guest for choosing the Ohio House Motel. We work diligently to give every customer the best experience. We are pleased to have been able to accomodate you comfortably. Hope to see you soon!

8/10 Good

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hector A on 29 Jan 2024
Thank you dear guest for staying with us! Taking the time to leave us a review is much appreciated! We hope to see you soon!

8/10 Good

Louis, Libertyville

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient & friendly. Nice operation.
Stayed 1 night in Dec 2023
Response from pmoreno on 29 Jan 2024
Thank you for staying with us and for leaving a review, We greatly appreciate it!

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,,shopping
Stayed 1 night in Jan 2024
Response from pmoreno on 29 Jan 2024
Thank you for staying with us and for leaving us a rating. We appreciate it!

4/10 Poor

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a large party in a nearby room that did a bunch of yelling slammed the door every 10 minutes until 4:45 am. Weed smoke and cigarette smoke kept wafting over into my room. I considered sleeping in my car. Oddly, I had this exact same experience last time I stayed there, leading me to ask the very nice staffer if people live there. He did say he would have intervened had he known about the ruckus.
Stayed 1 night in Jan 2024
Response from H.A on 29 Jan 2024
Dear valued guest, we understand you ran into some issues during your stay. We would like to extend a apology for your experience, we would hope to be able to correct these issues should you consider us again. Our goal is giving everyone the best stay possible during their visit to Chicago. Please feel free to contact us for any future stays or concerns on this topic. We hope to see you soon!

2/10 Terrible

Rakibul

Travelled with family
Liked: Cleanliness, property conditions & facilities
They changed their parking fee policy without informing me. While I made the booking through Expedia, it was under free parking category. But later they changed it and charged me $29 tax when I tried to check in.
Stayed 1 night in Jan 2024
Response from RR on 30 Jan 2024
We are sorry to hear about that sir, starting the 1st of this year we started charging 29 + tax daily for parking. We also have it listed on our own site including third parties. It's usually listed as " Resort Fee". We hope you still we're able to get some good nights rest. Thank you for staying with us.

2/10 Terrible

Rachel

Travelled with family
Disliked: Staff & service
No compassion
I googled for a accomdations that accepts pets and ohio house motel was one of the motels that was given in the search through hotels.com........i made a reservation online for 2 rooms........when i get to the motel to check in and they start explaining the terms and conditions saying i cant have pets i was blown away......i explained to the clerk i specifically searched for accommodations that accept pets and this motel was given after the search. He states well we dont accept pets so of course I had to cancel my reservation. He studied I need the contact hotels.com to possibly get a refund. When I contact the hotels.com around 8:00 p.m. I talked to an online chat representative. They said they were put in a refund request and it would take up to 48 hours for that request to be looked at. I explained to the online rep but I hear no other place to go because my house just caught fire that same day and I need a hotel room for the night otherwise I will have to sleep in my house I just called on fire and was not secure. And I had nowhere to go with my family and two dogs and tried to accommodate me about getting me another hotel room which I would have had to pay for out of pocket instead of just moving money from the reservation I could not use to another hotel that accepted pets so therefore I was not able to get a reservation anywhere cuz I spent my last on a hotel room for the night. So I had to sleep in my cold house that wasn't secure with broken windows and no heat.
Stayed 1 night in Jan 2024
Response from RR on 30 Jan 2024
We are extremely sorry to hear about your situation with us. It's listed in every website that our policy is no smoking and no pets. We are very sorry and shocked to hear that we came up on a pet friendly search. As far as the refund, since you booked through a third party and it was a prepaid. It's not really in our control. We hope the best for your current circumstances and wish you a blessed new year.

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while in Chicago
Great place to stay. Very good location with most of the tourist places within a walkable distance. Great brunch places around. Even though is in the heart of the city, they make it feel safe. The rooms were clean and the staff was friendly. The only thing I did not like was that they charged for parking. They could have said that on the reservation.
Stayed 2 nights in Jan 2024
Response from RR on 30 Jan 2024
Thank you for staying with us! We appreciate you choosing us for your stay. We are glad to hear about your stay. Starting this year we listed a resort fee ( parking fee ) on every website and third party. We are sorry to hear that it might've slipped throughout the whole booking process. Regardless we are happy to read your amazing review and We hope to see you again soon!

10/10 Excellent

Deirdre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I did not need parking, it was a nice feature. Area was nice. Food options very close. I felt safe. Would definitely stay again.
Stayed 1 night in Nov 2023
Response from RR on 30 Jan 2024
Thank you for staying with us, we appreciate your second thoughts about your visit. We hope to see you again soon!

4/10 Poor

aaron

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Parking
Commute to city every week of the year for 2 nights for work. Ohio House was going to be my preferred hotel as they offered free parking. Unbeknownst to me, effective Jan 1 they will now charge for parking. Unfortunately I will no longer stay there. I was able to agree with another hotel for free parking given how often I will be staying
Stayed 2 nights in Jan 2024
Response from RR on 30 Jan 2024
Thank you for staying with us, and our sorry to hear about this situation. Starting this year we do charge for parking. Although for where we are located, our parking fee is fairly priced. We appreciate your stay, have a good one.

10/10 Excellent

Ileth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was super nice, walked in the building room and smelled super clean, everything was nice. Only “negative” thing I want to mention is the temperature of the rooms during the night. On my first night I was freezing while I slept and the next night I woke up super hot. Other than that my family and I enjoyed this motel so much we’re thinking about booking with Ohio House again!
Stayed 4 nights in Dec 2023
Response from RR on 30 Jan 2024
We are extremely happy to hear about your stay! We are sorry to hear about the temperature situation, we try our best to find a good median for all our guest in the section. Thank you for choosing us and we hope to see you again soon!

10/10 Excellent

Jisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from H.A on 6 Jan 2024
Your review is much appreciated ! Thank you for staying with us, we hope to see you soon!

8/10 Good

Jodelle De

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to everything and included parking - loved our stay here.
Stayed 2 nights in Dec 2023
Response from H.A on 6 Jan 2024
Thanks for choosing us during your stay in Chicago ! We are glad you got the most out of our central location! It truly makes sight seeing in Chicago that much more easier. We sincerely thank you for the feedback, hope to see you soon!

8/10 Good

Esequiel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from RR on 30 Jan 2024
Thank you for the amazing review!

8/10 Good

jane

Stayed 2 nights in Dec 2023
Response from H.A on 2 Jan 2024
Thank you Jane for choosing the Ohio House Motel! Hope to see you soon!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Place is "Welcome to Chicago"
This is an excellent place to stay. The management is very polite and accommodating . Lavatory is clean as a whistle, bed very comfortable, and nice well laundered white towels. "Two star" simply means a comfortable place to sleep without nonsensical high cost while having an exciting and dynamic Chicago trip. For example it's an easy cab ride to remarkable museums such as The Museum of Science and Industry plus the Field Museum. Incredibly, the place is located within convenient walking distance (about two short city blocks) from an assortment of really good restaurants from high buck to fast food. It's located very close to downtown Chicago but since there are skyscrapers everywhere it's hard to tell. For a visit to Chicago by car this venue offers a parking spot for each room. Not surprisingly cabs are easy to get upon arrival by air that readily find the motel's address. This reviewer is as happy as a clam and would stary there again in an instant.
Stayed 2 nights in Dec 2023
Response from RR on 30 Jan 2024
Thank you so much for this amazing review. We are extremely happy to hear about your stay! Ratings don't always tell the whole story and we are glad we we're able to demonstrate that to you during your stay. We hope to continue to have lovely guest like you and we hope to see you again soon!

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service
The lady who worked the front desk for a majority of our stay was amazing! She made our family feel welcome and taken care of. Parking was a bonus and a large reason for our choosing the motel. A note about arriving from a late evening. Be prepared to use their valet option since spits are limited. That being said, it is still a great option. Location! It is so easy to get around the city from this location. The rooms are clean but bare bones. Highly recommended.
Stayed 2 nights in Dec 2023
Response from RR on 30 Jan 2024
Thank you for staying with us. We are happy to hear about stay and we hope to see you again soon!

8/10 Good

Rodrigo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from pmoreno on 26 Dec 2023
Thank you for staying with us we greatly appreciate it!

10/10 Excellent

michael chistopher manzano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from pmoreno on 24 Dec 2023
Thank you for choosing us to stay with during your trip in Chicago, we appreciate it! We hope you had an excellent stay!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was great, but I feel like the housekeeping staff started checking on rooms way too early. They started knocking on doors around 9am. I know some people are up by then, but I sure wasn’t and was really looking forward to another hour of sleep. By the time they finished knocking/cleaning, it was time for me to get up and checkout. Aside from that, the stay was great. Awesome location, nice people, clean and had everything I needed.
Stayed 1 night in Dec 2023
Response from RR on 31 Jan 2024
Thank you so much for staying with us. For future reference you can request a time for housekeeping to come in if 9 is too early. We appreciate your concerns and we hope to see you again soon!

10/10 Excellent

Denis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Dec 2023
Response from pmoreno on 24 Dec 2023
Thank you for choosing us to stay with during your trip in Chicago, we appreciate it! We hope you had an excellent stay!

10/10 Excellent

admin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
كانت إقامة رائعة ، مع موقف سيارات مجاني يغني عناء البحت عن مكان لركن سيارتك
Stayed 1 night in Dec 2023
Response from pmoreno on 24 Dec 2023
We agree, free parking is hard to find. Thank you for choosing us to stay with during your trip in Chicago, we appreciate it! We hope you had an excellent stay!

10/10 Excellent

Ibrohim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from pmoreno on 24 Dec 2023
Thank you for choosing us to stay with during your trip in Chicago, we appreciate it! We hope you had an excellent stay!