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"Excellent king room, no view unfortunately but it was so comfortable and quiet. Hotel is right in the heart of things. It has a bar and restaurant downstairs and a 7-11 shop on the corner. It's close to several L stations too but walkable to many places too."

"I didn’t have any hot water for the first 36 hours or so. There is no WiFi. The TV has around 15 channels but no remote. Neither of the restaurants were open during my 3 day stay. Beds are super hard. "

"Stayed in the presidential suite. It was everything! Super clean and cozy. Would definitely stay again."

"Clean room, perfect location "

"The hotel room looked better in the pictures. We have platinum rewards and they did not upgrade us to a bigger room. The room is pretty tight and the bathroom is small with a tub shower. It was clean but a little worn looking. The view of the lake was spectacular even through the fog. The breakfast was very good. The hotel is very modern looking downstairs. The pool was very large and nice."

"Clean with great views. "

"Stayed at the property 3/7-3/9. Nor was i informed when i booked or when i checked in that there was no Air conditioner available due to its March and they dont cut air on until June! I was told to open the windows! I HAVE ASTHMA and it was hot as heck at night and I slept horrible. Loud noises, cars and music all night because the windows were open! When I asked about the AC for the second time. I was told there is AC but there was no one to cut it on! I asked to speak with someone regarding conditions and of couse no one was availabe at the time. So... I called back later Monday 3/9 to speak with soneone regarding my compliant and was told that the person was not there and they will have someone call me next day. Im still waiting on that call.........To anyone that decides to stay at this hotel, please ask questions if your hot natured and temp outside is above 50 degress. Even though the hotel is nice and staff was great. My experiance would have been A++ if i was not hot, could sleep and my asthma didnt flare up to when i got back home i been on breathing treatment for 2 days smh"

"Everyone that we encountered at the hotel was so helpful and so nice."

"Bar was good but the receptionist Jaime that guy is amazing and very kind "