Chichen Itza Family Hotel

"Everything - the room, the staff, the food, the pool, the grounds - was excellent. We stayed here 30 years ago and loved it. I do wish they would reopen the entrance to the ruins that is on the grounds though! "

"This is a wonderful hotel, clean rooms. Very relaxing and staff were super friendly. Would reccomend."

"Every person (and one friendly dog named Rocky) at Hacienda Chichen-Itza is helpful! From an early check-in, to the front desk manager who made sure we had a lovely table for two during our one-night stay, to the servers, we had exceptional service. The pool is Olympic length I think, and great for lap swimming or just floating under the palm trees. The setting is unique and peaceful. Come to see the Mayan ruins; stay to enjoy being pampered. "

"All great. Nice small town/rural experience. Lots of bird sounds."

"Clean room, charming setting, helpful staff, close to Chichen Itza and Cenote Ik Kil. "

"The room was clean and staff was courteous and very helpful. The property was very unique and beautiful. "

"This is a beautiful 16th century hacienda. It is quite well maintained, but it is obvious that more money should be invested to bring it back to its former glory, especially the bathroom ceilings. However, for anyone who wants a peaceful and quiet vacation, outside the city but not too far away, this hacienda is an excellent choice. But, guests must be aware that this facility is in the forest, there are animals, humidity is constantly present - this is a tropical area after all. The staff is very friendly, they speak mostly only Spanish, but communication is possible with apps. On the other hand, whatever we asked was done immediately. This is a place to rest your soul from the city crowds and everyday stress! It is wonderful to sit on the porch in the morning, with the discreet voices of animals and enjoy excellent coffee brought to you by smiling staff!"