Chichen Itza Family Hotel

"El hotel cumple con lo básico. El desayuno y la comida muy buena El personal es amable. "

"We've been traveling for 8 weeks, with 20 different locatiobs and hotels, and this is one of our favourites 😍 Quiet, great food, plenty of parking, 5 mins from.Chichen Itza. Lovely rooms, pool, great staff."

"A charming, peaceful and elegant hotel, that clearly had a story history with many dignitaries and movie stars having stayed there in the past. The room was large and very clean with the exception of some strange fragments of something maybe from the ceiling in the tub. We really enjoyed the restaurant and the pool. There is a spectacular collection of peacocks roaming around by the restaurant. "

"This resort stay was amazing and genuinely beyond my expectations. The jungle atmosphere is the whole experience—peaceful, romantic, and nearly effortless from check-in to checkout. If you’re expecting a brand-new, ultra-modern “2025-built” 5-star resort, you’re missing the point of staying within about 1,000 feet of Chichén Itzá and being immersed in nature. The entire site was very clean, and the beds were super comfortable. The staff were nothing but welcoming—friendly and they sparked conversations in a natural way without ever being obtrusive. Service felt easy and relaxed, which is exactly what we wanted. The food was right in line with what we hoped for—solid 4–5 star quality. We stayed in a lodge with a single bed, and the air conditioning was more than adequate (honestly, it was set too cold when we arrived—nice problem to have). No real need for an alarm clock if you sleep with the windows open—the natural sounds are the perfect wake-up call. We visited at the end of February and avoided crowds completely—only about 4–5 cars in the parking lot. It’s far enough from the hustle and bustle of Cancun to truly unwind. I would return without a doubt, and I definitely recommend it to anyone looking for a relaxing, romantic stay in a unique jungle setting near Chichén Itzá."

"Great location and a nice hotel."

"This property is stunning, the gardens are beautiful, everything is clean and the staff are very attentive."

"This is a beautiful 16th century hacienda. It is quite well maintained, but it is obvious that more money should be invested to bring it back to its former glory, especially the bathroom ceilings. However, for anyone who wants a peaceful and quiet vacation, outside the city but not too far away, this hacienda is an excellent choice. But, guests must be aware that this facility is in the forest, there are animals, humidity is constantly present - this is a tropical area after all. The staff is very friendly, they speak mostly only Spanish, but communication is possible with apps. On the other hand, whatever we asked was done immediately. This is a place to rest your soul from the city crowds and everyday stress! It is wonderful to sit on the porch in the morning, with the discreet voices of animals and enjoy excellent coffee brought to you by smiling staff!"