Chilliwack Chilliwack Heritage Park Hotels

"Rooms are clean, staff always greet and nice, but the parking isn’t great."

"Too far from shops."

"The best place in town "

"I have gone this resort many times in the past maybe 20 years, and, lately, it's going downhill. Here are a few problems they need to address: Check-in was rediculously time consuming. There were crazy line ups. Waited close 1 hour to check in, and the room wasn't ready, and had to receive a call 1 hour later (past 5 pm). Then, my room, it used to have 1 pair of bathrobs in the closet. Now, none. You have to ask for them, and wait again. Then, TV wasn't working (checked the cables,etc), coffee machine wasn't working. The property need some updates, too. With the price they ask for, it's really bad shape. I know that hot spring itself is great. But, seriously, with the price range, they really need to do better property maintenance, and streamline check in process. Now, I feel like I don't like to go there ever again. "

"We arrived about 6:00am, we were very grateful the fella woke up and had a room for us after travelling 13 hours. The antiques and rustic furniture were awesome."

"Always a good place to stay. The bed was so comfortable. "

"My daughter was travelling alone. It took 12 hours to get over the passes and she was too tired to keep going so I tried to get her a hotel. The hotel turned her down at the front desk because she did not have a physical credit card on her. It took us another hour and a half to get her to another room where I was able to sign a form over my email authorizing her to be able to use my credit card over the phone.She was scared and thought she was going to have to sleep in a parking lot overnight. Expedia would not give us a refund unless the hotel authoritied it. Which they refused to do. We called the hotel, intending to book a room and was not told about this new credit card policy. We then decided to check out Expedia and the rate was a little cheaper so we went with Expedia, which was nonrefundable and a big mistake. Apparently if I would’ve looked a little closer on a hidden paragraph of the hotel, I would’ve known that she would need a physical card but because I had called and the hotel didn’t say anything I didn’t think I had to also investigate it on Expedia. If you book on Expedia open up every “read more” section check everything out! Steer clear from The Vedder River Inn who showed zero compassion for a vulnerable young woman. "

"Kids had a amazing time"

"Everything to do with the hotel was perfectly good."