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"Food is always fresh with local ingredients. Never fails to impress us. "

"Very clean, lovely staff. Maybe a little haunted but nice and close to the castle and downtown. "

"It was a nice Japanes experience with the futon on the floor. Only two points negative. There was no towels for the shower unless you rented it for 200 yen. Breakfast was only croissants with coffee, juice,butter and jam. "

"We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle."

"It's a very comfortable facility, although the hotel looks old. "

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"Clean and great location!"

"If you're looking for an onsen experience this is the place! We were welcomed as we drove up the windy mountain road to the hotel. The check in experience was calm and efficient. Dinner, breakfast and private bath times chosen. The baths are wonderfull, overlooking the river and with views down the forested valley. Dinner and breakfast were amazing, although our kids sadly didn't feel adventurous enough. It was a truly magical experience on our first trip to Japan."

"Ok"