Chino Spa Hotel

"If you're looking for an onsen experience this is the place! We were welcomed as we drove up the windy mountain road to the hotel. The check in experience was calm and efficient. Dinner, breakfast and private bath times chosen. The baths are wonderfull, overlooking the river and with views down the forested valley. Dinner and breakfast were amazing, although our kids sadly didn't feel adventurous enough. It was a truly magical experience on our first trip to Japan."

"Excellent service and a sense of luxury even though the hotel itself is dated."

"Even though the facilities are not new, they are maintened nicely. Service/foods are excellent."

"Service was impeccable. The premises were very pretty and we love the trees and the surroundings. Breakfast was also wonderful. "

"前日に別の場所に泊まりここは2泊目です。前泊の長所をそれぞれ足せば良かったのですが、歯ブラシが無いのとWi-Fiが非常に繋がりにくい(前泊はOK) 逆に前泊はドライヤー無し、タオル無しとそれぞれ足りないものが違い、残念です"

"This was my first Ryokan experience, and it was incredible. Shinkai used Lake Suwa as the inspiration for Tomorrow in Your Name. As a huge fan of the film, I wanted to visit Suwa to see the place for myself, and wanted to do it while staying at a Ryokan. Shinyu offered a room with a lake view, so it sounded perfect. Every staff member was incredibly friendly. For English speakers, they have all the important information in English and most of the staff spoke English well enough to be able to...

"The room was very clean and well-organized. Didn't have our room cleaned daily but did get daily towel change, which was very easily arranged. The onsen was great...quiet, clean, rarely crowded with both an indoor and outdoor tub."

"Nice hotel we used the Japanese style room with futon and in room shower. My GF had her period so it was good she didn’t need to use the onsen. Room was nice and big and very close to Matsumoto castle. Only thing I was disappointed was parking fee. It’s far from tokyo so I assume many would drive if not train so I was surprised to charged extra for the overnight parking. "