“Truly exceptional. Large, comfortable, well-appointed rooms. Lovely lounge in the lobby. But the staff were what really makes the Wallace wonderful. Everyone was so friendly and helpful. I really loved staying there!”
"AC doesn't work well at all. room temperature is 77 when turn on the Cold mode in summer. reception said would send a fan to my room, never happened. ask for room service for three times for one thing, failed. until the fourth time! took up a century. when I return to the room after the room cleaning, I saw my socks on the floor next to the trash. the used plates and so on, no one take care of it at all. no one come to collect. the bathroom is flooding when take a shower, u have to mop the floor after the shower. the water comes out of the shower room because there is no door. request the folk, spoon, provided with the plastic set rather than the metal one. i m not living in a motel!"
"The location is perfect. One receptionist is ?very aggressive. Your hotel should definitely improves the training of the receptionists, or I am not staying here anymore."
