Ciales Hotel with Pool

"I would say a good value with a Marcos Pizza on site with a bar.. Clean and away from a major city. Had a samll refrigerator in the room. Air conditioner worked as it should. Many towels. 2 pools that are cleaned daily.. Nothing is far in Puerto Rico with a car. It too a minute for hot water to hit my shower head, but we had hot water."

"Staff was amazing!"

"Hot water in tub"

"Great Location, Excellent Amenities"

"Great and welcoming staff! "

"I traveled with a group of 21 including myself. When we arrived we had to wait til 4 for check-in so we were able to take a look around. The rooms are nice but needing some updating and some furniture items need replacing. The sofabed in my room was stuck out all weekend which ruined me having my group being in my room to celebrate my bday where all my decorations where put up because they dont allow you to decorate inside of the hotel unless you book an event space. The staff was polite and the restaurants were a bit slow with service but the food was good. The free breatfast was tasty and a good start to the day.We loved the happy hour everyday which was a great meeting point before dinner. The biggest complaint anyone had was everyone didnt get the rooms that they booked. We all paid for a oceanview king suite and some of us was watching a rooftop or parking lot from their balconies! There was little to no compensation for the room errors. The beach is accessible through a gate off the pool area which consist of 3 pools and a hot tub. The beach was nice but very rocky going in the water. Overall it was a good stay but with some small improvements it could be a 4 or 5 star hotel!"

"Estancia impecable"

"We did not have breakfast included, but I tied the continental breakfast once. They had lots of choices. Room was clean, the staff was amazing by the pool area especially Jaime the tall bartender. We have partial Oceanview and was not upgraded as well."

"Todo estuvo bien "