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"great room, staff and location"

"The experience was positive. The room met my requirements. The staff were very polite, professional and helpful. Shops, restaurants, attractions were all accessible from the Hilton Hotel."

"Loved this hotel, i will be back"

"There were cracks in the floor in the bathroom and there were no wash clothes or a microwave in the room."

"Very good"

"The location was great we walked to the Shedd aquarium in no time. The hotel was nice, we found it really irritating that we were constantly asked to join Hilton rewards by the staff standing at the elevators. Also you can not control the room temperature it was so hot and their solution was to open the windows which had no screens and it was pouring rain and everything was getting wet. They do not clean rooms or bring clean towels you have to call and ask every time you want clean towels. The history of the place is cool and they do have a Starbucks and restaurants. There is no complimentary breakfast. I’d honestly give this place a 3.5/5 stars. "

"Staff was very courteous and helpful "

"Everything was perfect "

"The staff was so friendly and welcoming. The Krave Cafe area was such a treat. We felt so cared for with the face masks and light exercise equipment. We loved curling up in the window seat and enjoying the views over the river from above!"