8/10 Good
Cassandra P.
11 Jan 2024
Disliked: Cleanliness
Great house/property but DIRTY!
The house and the property are nice and secluded, which is what we were looking for in a place. There was a hill behind the house that allowed the children to go sledding, and they had a blast. The appliances are older, but everything worked. Perfect for what we needed. My reason for not giving 5 stars is because the house was not cleaned prior to our arrival and there was no response from the owners when addressed with the property company.
What's unfortunate to renters is that we pay A LOT in fees to come to a house that wasn't cleaned. I made a complaint to the property company, and there was no response from the owners. When we arrived, the floors hadn't been vacuumed, animal hair was everywhere downstairs, the kitchen was dirty (refrigerator, stove, floors), and the bathrooms hadn't been cleaned either (toothpaste spray on the mirrors from people who were there previously). We spent the first couple of hours cleaning and vacuuming, so it was clean enough for the kids. When you’re charged a hefty cleaning fee, I would expect the place to be clean. I’m disappointed in the no response by the home owner.
Cassandra P.
Stayed 3 nights in Dec 2023