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"Perfect walking distance to Nationwide arena and plenty of other local bars and restaurants. Restaurant and breakfast buffet were great. Would stay again."

"This has become my favorite hotel in Columbus because of the suite-style of the rooms. I love the couch sitting area for relaxing and the large kitchen island for being able to work and eat at. Being right next to the walking trail is great for getting out and stretching your legs. Best hotel gym ever. Pool is small but really nice too, and towels are provided. The breakfast also quite good. Highly recommend this property!"

"My TV didn't work, and staff was extremely rude to say the least. I hope management realizes that clients are how they make their paycheck."

"Nice staff"

"Everything was good"

"Wonderful place to stay! Room was so clean and spacious, beds were so comfy and ever worked perfectly! Pool was amazing and clean with towels available! Staff was so welcoming and helpful! Will definitely be returning back with future visits! "

"Nice, clean roomy and close to a lot downtown "

"Clean"

"I recently stayed at Sonesta Hotel and Resorts Columbus Downtown for a work trip, and I would not recommend this hotel. Housekeeping was inconsistent from the start. My room was not cleaned after my first day, and I was told service is only provided upon request. Even after requesting it for the next day, the room was still not cleaned. When they finally did service the room, only the bed was made and towels were replaced—surfaces, bathroom, and floors were not cleaned at all. The most concerning issue was finding a bedbug in the bed during our stay. This is every traveler’s worst nightmare. When I reported it, the staff apologized, but their reaction made it seem like this may not have been an isolated incident. Additionally, when I opened the curtains, I found dirty socks covered in pet hair left behind, which clearly shows the room was not properly cleaned or inspected. There were also billing concerns. Even though the charges to my room were eventually zeroed out, there were still charges on the bill that should not have been there in the first place. This raises concerns about their attention to detail and billing accuracy. Also worth noting: the hotel restaurant is overpriced, so I recommend dining elsewhere. Overall, between the cleanliness issues, lack of proper housekeeping, the bedbug incident, and billing concerns, I would strongly suggest choosing a different hotel."